My car front window was replaced. After two days a crack appeared in the bottom corner, it started from the border, no sign of any impact. Called the helpdesk, they said it was still under guarantee a... See more
Company replied
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See what reviewers are saying
Carglass never fails in the quality of their service. The reception person speaks very good English so it was really convenient for me. The sms notification was also very helpful to remind me about my... See more
Easy to book, fast to get an appointment in a convenient location. Quality of the repair was very good. Friendly, professional and efficient employees, both on the phone and in the garage. Could not a... See more
Vitre fracturée en France, prise en charge par Carglass Belgique, France et International excellente! Plexi temporaire en France et vitre placée en Belgique. Top!
4.0
Great
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 1 week
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Great and kind service
Great and kind service, the repair was done ahead of time, which I was notified by text message, I really recommend, in particular to those insured in insurance companies that have a contract with Carglass. I recommend
20 April 2022
Unprompted review
Très content de tout le service
4 April 2022
Unprompted review
Carglass has the best service
Carglass has the best service. Fast, professional and easy ! No talk, only actions. That’s what i like.
I called them to make an appointment, they responded super fast. The appointment was made the same day for a temporary window, like literally 30minutes after.
7 days after i had my real appointment for my real window. I come, they repair, they explained what has been changed and how they did it, like i said, no talk and only actions ! Their customer support and employees are really good and kind and respectful. Thank you for this service !
31 March 2022
Unprompted review
Just 'comme il faut'
No surprises: polite, on time, good quality work done on every occasion. Efficient and professional, unlike many other service organisations in Belgium...
23 December 2021
Unprompted review
Carglass is the best !!
17 December 2021
Unprompted review
Verplichte touch point cleaning is een ripoff
Verplichte touch point cleaning is een platte truuk van de foor om kosten op te drijven.
29 October 2021
Unprompted review
Reply from Carglass
Beste meneer Bauwens
Sinds de heropstart na de lockdown ten gevolge van Covid-19 zijn er extra maatregelen bepaald binnen de automobielsector. Hierdoor zijn we verplicht om extra veiligheid voor u en onze medewerkers in te bouwen.
Alle oppervlakken waarmee een van onze collega's in aanraking kwam worden grondig ontsmet. Hierbij horen dus de contactpunten van de wagen ,maar eveneens de sleutels en de boorddocumenten. Hiervoor rekenen we effectief een extra kost aan omdat we ervan overtuigd zijn dat u als klant op die manier met een gerust hart kan vertrekken en in alle veiligheid opnieuw de baan op kan.
We danken u voor uw begrip
Vriendelijke groet
Veerle
Recomanded
Thank you for your service. Very friendly stuff, work done in time, while waiting I got a bike to go to town and back to di some personal calls. Vrey good service.
29 September 2021
Unprompted review
Very good repairing
Very good repairing, despite a one week waiting for the appointment.
14 July 2021
Unprompted review
this company works very fine and does…
this company works very fine and does care clients problem and happy to find solution in most of the way , in one ,words I am ok with this company
7 June 2021
Unprompted review
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