Easy to take out the insurance at short notice. Very competitive rate & cover compared to the hire co. OTC charges and with easy to understand terms &: conditions. Can't comment on service/response if... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Good experience with Carhireexcess We had a small accident with the car we had rented. Nothing major, just a scratch, but the car rental charged us a hefty repair cost. The car hire exce... See more
Company replied
Insurance can only be truly rated if and when you have to claim. After many years hiring cars in Europe we fell foul of the 'that scratch wasn't there when you took the car'! We photo'd and video'd th... See more
Company replied
My go-to for excess waiver. Always far cheaper than hire company insurance. Worth noting that this "saving" means accepting more admin in the event of a claim. One minor criticism, why is there no ac... See more
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Company details
- #14 of 25 best companies in Car rental company
Written by the company
CarHireExcess.co.uk is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At CarHireExcess.co.uk, you can choose between European or Worldwide policies, be it Annual or Daily cover. We also offer Supplemental Liability Insurance as an add-on cover for Worldwide policies.
Contact info
Parkview, 82 Oxford Road, Uxbridge, UB8 1UX, London, United Kingdom
- 0333 355 6182
- info@carhireexcess.co.uk
- carhireexcess.co.uk
4.7
Excellent
2k reviews
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Reply from Carhireexcess.co.uk
Dear Mike,
We're so glad you found our service easy to use and appreciated the pricing. We value your positive feedback!
Kind Regards
Rahul
timing out
the system timed me out too soon few times to extract from my banking up the approval of the payment on the app. exasperating
13 July 2026
Reply from Carhireexcess.co.uk
Dear Svetiana,
Thank you for your feedback. We’re very sorry for the inconvenience caused by the system timing out while you were trying to approve your payment. We understand how frustrating this can be, and we’re actively working to improve our website to ensure smoother and more reliable transactions.
I can see that your policy was successfully purchased, but if there’s anything else we can help you with, please feel free to contact us on 0333 355 6182 (Monday to Friday 9:00AM - 5:00PM).
Kind regards,
Rahul
Very easy and straightforward
13 July 2026
Reply from Carhireexcess.co.uk
Dear Judith,
We're so glad you found our service easy and straightforward. We appreciate your positive feedback!
Kind Regards
Rahul
Great to have the comfort of mind that…
Great to have the comfort of mind that car hire companies can't rip us off. Have never had to make a claim in 7-8 years of paying premiums. So. I can't verify any service issues.
24 April 2026
Reply from Carhireexcess.co.uk
Dear customer,
We're so glad to hear we provide you with peace of mind regarding car hire. It's wonderful to know our service has met your expectations over the years. We appreciate your positive feedback!
Kind Regards
Rahul
Great website, easy to use, and good product options.
Websire easy to navigate and minimal information required. Terms and conditions presented clearly, and exclusions highlited. I made an error on start date and was able to make the change online a few hours later and was ver easy to do, with updated documents sent within minutes.
10 July 2026
Reply from Carhireexcess.co.uk
Dear James,
We are so pleased to hear that you found our website easy to navigate and that the terms and conditions were clearly presented. We're especially glad that our online system allowed you to effortlessly correct the start date and receive updated documents so quickly. Thank you for sharing your positive experience with us!
Kind Regards
Rahul
The peace of mind having carhireexcess…
The peace of mind having carhireexcess is great and means you do not have to take, sometimes extortionate hire company add on insurance
12 July 2026
Reply from Carhireexcess.co.uk
Dear Glenn,
We're so glad to hear that our service provides you with such valuable peace of mind, especially regarding those extra charges. Thank you for your wonderful feedback!
Kind Regards
Rahul
All the communications over the past 10…
All the communications over the past 10 years have been excellent but we have never made a claim so I cant comment on how quick you are re-imbursed? but so far so good
11 July 2026
Reply from Carhireexcess.co.uk
Dear customer,
We appreciate your kind words about our communication over the past decade. We're glad to know you've had a positive experience with us.
Kind Regards
Rahul
Reply from Carhireexcess.co.uk
Dear Joe,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Misrepresentation
I went to my login followed a link to buy cover only to find once i had boyght it that it only applied to UK residents..
My residence in ireland is clearly noted on my policy
9 July 2026
Reply from Carhireexcess.co.uk
Dear Mark,
Thank you for your review, and I’m very sorry for the frustration this situation has caused.
I can see on our system that you contacted us, and your policy has now been successfully cancelled with a full refund issued. This will return to your account within the standard processing timeframe set by your bank.
If there is anything else we can help you with, please don’t hesitate to get in touch, we’re here to support you.
Kind regards,
Rahul
Everything was clear and precise with…
Everything was clear and precise with regards to the information you provided
6 July 2026
Reply from Carhireexcess.co.uk
Good Afternoon,
We're so glad our information was clear and precise for you. We appreciate your positive feedback!
Kind regards,
Dominik
Let’s be frank we arrive to collect the…
Let’s be frank we arrive to collect the car , you are not in the right mind to try and sort out the usually rather high cost for CDW. It’s great to pay one price , lasts for a year , competitive , peace of mind what more do you want
19 February 2026
Reply from Carhireexcess.co.uk
Hi Steve,
We're glad to hear our annual policy provides you with peace of mind and a competitive price, making your car rental experience smoother. We appreciate your positive feedback!
Kind regards,
Dominik
It was timely & at a reasonable price
26 June 2026
Reply from Carhireexcess.co.uk
Dear Malcolm,
We're so glad to hear that our service was both timely and reasonably priced for you. We truly appreciate your positive feedback!
Kind Regards
Rahul
Straightforward Process to obtain cover
Easy to obtain cover, website easy to use and clear.
Can't comment on claims process, hope I don't have to use it?#!
28 June 2026
Reply from Carhireexcess.co.uk
Dear Carl,
We're so glad our website and cover options were clear and easy to use. We certainly hope you won't need to use our claims process, but rest assured, we're here if you do.
Kind Regards
Rahul
Easy & Competitive Insurance
The only reason I’m not giving this five stars is because I never had to make use of the services purchased!
The ease of taking out the insurance and the price were both first class.
24 June 2026
Reply from Carhireexcess.co.uk
Dear customer,
We're glad to hear our insurance process was easy and the price was satisfactory. We always aim for a smooth experience for our customers. Thank you for your positive feedback!
Kind Regards
Rahul
Reply from Carhireexcess.co.uk
Dear Deepak,
We're so glad to hear you found our prices good and our website easy to navigate. Thank you for your positive feedback!
Kind Regards
Rahul
This insurance works Great!
27 June 2026
Reply from Carhireexcess.co.uk
Dear Tony,
We're so glad to hear our insurance is working great for you! Thank you for sharing your positive experience.
Kind Regards
Rahul
Always renew with Carhireexcess
Always renew with Carhireexcess. The premium doesn’t go up, which is rare these days, and the two times we needed to make a claim went very smoothly.
26 June 2026
Reply from Carhireexcess.co.uk
Dear customer,
We're so happy to hear that you consistently choose us and that our claims process has been smooth for you. We appreciate your loyalty!
Kind Regards
Rahul
Car hire excess automaticically renewed…
Car hire excess automaticically renewed me, however I won't be hiring a car this year, they took the payment out but when I phoned them to let them know I won't be hiring a car this year they reanberced me within 24 hours. Will definitely be using them again.
24 June 2026
Reply from Carhireexcess.co.uk
Dear Gail,
We are so pleased to hear that we were able to process your reimbursement quickly and efficiently. We truly appreciate your understanding regarding the automatic renewal and are glad we could resolve it for you. We look forward to assisting you again in the future!
Kind Regards
Rahul
Reply from Carhireexcess.co.uk
Dear customer,
We're so glad you found our service easy to use and well-priced. Thank you!
Kind Regards
Rahul
Great insurance supplier
Great insurance supplier. I have claimed before and they pay out promptly within days
23 June 2026
Reply from Carhireexcess.co.uk
Dear Antonio,
We are so glad to hear you had a positive experience with our insurance services and prompt payouts! Thank you for your kind words.
Kind Regards
Rahul
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