Eversure Car Hire Excess Insurance Reviews 930

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 688 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its user-friendly experience, competitive pricing, and straightforward website. Many people found the process of obtaining coverage to be quick and easy, appreciating the value for money and the peace of mind it provides. While the majority of consumers are satisfied with the claims process, describing it as hassle-free and professionally handled, some people noted that they haven't yet needed to make a claim and are reserving judgment. A few other people also felt that the website could benefit from expanded functionality, such as including payment methods and claim processes, and some encountered minor technical issues during their experience.

What people talk about most

User experience

Customers consistently note positive experiences with the user experience. Many reviewers found the website... See more

Price

Consumers find price to be positive, often describing it as excellent, attractive, and competitive. Many... See more

Website

Users describe positive interactions with the website, finding it easy to use and navigate for booking and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the efficiency and ease of the... See more

Claim

Clients share ambiguous opinions on claim experiences. Many reviewers express satisfaction, noting that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly recommend this company. Unfortunately I had damage to a rental car. The whole process took less than 2 weeks to get sorted. I was then expecting my insurance to go sky high but there was a very... See more

Company replied

Rated 5 out of 5 stars

Really good experience - have used them for a few years - way cheaper than paying a day rate with the car rental companies and if you get an aggressive company which seeks to gouge you on "damage on... See more

Company replied

Rated 5 out of 5 stars

Very straight forward process. When adding family members, however, you should specify if this should include the requestor too. Adding details at the end doesn't confirm who is covered by the insura... See more

Company replied

Rated 5 out of 5 stars

Sorting out cover online was straightforward. The price appeared competitive. Eversure settled a small holiday scratch claim without hassle a few years ago so I'm pleased to continue securing peac... See more

Company replied


Company details

  1. #101 of 225 best companies in Insurance agency
  2. #115 of 170 best companies in Insurance broker
  3. #53 of 139 best companies in Insurance company

About Eversure Car Hire Excess Insurance

Written by the company

When you hire a car, it usually comes with an excess. This is the amount you’re financially responsible for if the vehicle you've hired is damaged or stolen. Depending on the car hire company, this could cost you hundreds or even thousands of pounds.

With Eversure Car Hire Excess Insurance, you can be reimbursed for this cost up to £7,000 following a successful claim. That means you can hire a car with confident in the knowledge that your money stays where it belongs if the vehicle is damaged or stolen.


Contact info

Eversure Car Hire Excess Insurance

Peace of mind when hiring a car with car hire excess insurance!

4.7

Excellent

TrustScore 4.5 out of 5

930 reviews

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Rated 4 out of 5 stars

Easy to use and used loads of times…

Easy to use and used loads of times before.

12 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Deborah,

We appreciate that you find it easy to use and have used Eversure many times. Thank you for your continued support and positive feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

A tremendous service which I use fir…

A tremendous service which I use fir every holiday car hire

11 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Steve,

We're happy to hear that our service has been so helpful for your holiday car rentals. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

I'm pleased with my purchase

The website was easy to navigate. Instructions were clear and the process was simple.

10 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Thomas,

We're happy to hear that you found our website easy to use and the instructions clear. Thank you for taking the time to share your positive experience with us!

Kind regards,

Anna

Rated 5 out of 5 stars

So easy to complete

11 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Mr Rogers,

We're happy to hear that you found it simple to take out a car hire excess insurance policy with Eversure.

Kind regards,

Anna

Rated 5 out of 5 stars

Simplicity

Simplicity

11 April 2025
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Stephen,

We're happy you found Eversure simple to navigate!

Kind regards,

Anna

Rated 5 out of 5 stars

Straightforward process

Straightforward process. Price increase.

11 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Graham,

We appreciate your feedback and are glad the process was straightforward.

Kind regards,

Anna

Rated 5 out of 5 stars

Quick process

10 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi David,

It's great to hear you found the process on Eversure quick.

Kind regards,

Anna

Rated 5 out of 5 stars

Clear questions

Clear questions
easy to insert data required
Explanations of cover easy to understand

10 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Sally,

We're happy to hear that you found the questions clear and are glad our coverage explanations were easy to understand. Thanks for your feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

This policy has been very useful

This policy has been very useful, saving me money on hire charges and has always been accepted with out quibble by hire companies.

10 April 2025
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Mike,

We're happy to hear that our policy has been so useful for you, saving you money. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

All good experience

All good experience

9 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Jonathan,

It's great you had an all-round good experience with us at Eversure!

Kind regards,

Anna

Rated 5 out of 5 stars

Very easy to use website

Very easy to use website and good pricing

10 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi John,

We're happy our website is easy to use, and our pricing is good. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Easy process

Straightforward process for arranging hire car excess insurance

9 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Lynn,

We're happy to hear that arranging your hire car excess insurance was straightforward. Thank you for your positive feedback.

Kind regards,

Anna

Rated 5 out of 5 stars
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Paul,

We're happy you found it quick and easy to take out a car hire excess insurance policy with Eversure. Thank you for sharing your positive experience with us!

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to navigate and well priced.

So easy to navigate and easy to understand. I booked for very specific dates and the price is fine. I have used Eversure before and strongly recommend them.

8 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi,

We're so happy the Eversure website was easy to navigate and understand! It's great to hear the booking process went smoothly and that you recommend us. Thank you for your positive feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Simple

Simple, easy and competitive price. Use every time I book a hire car.

6 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Stuart,

We're happy to hear that our service is simple, easy, and competitively priced for your car rental needs. Thank you for your
positive feedback.

Kind regards,

Anna

Rated 3 out of 5 stars

It seems ok

It seems ok, but there isn't a way to login to an account to review/upgrade an existing policy

4 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi there,

Thank you for taking the time to leave your review - we really appreciate your feedback.

We’ve recently introduced our MyAccount service, which allows you to view your documents and turn off the automatic renewal feature. You can register here:
https://eri.eversure.com/myaccount/login?returnUrl=https://eri.eversure.com/myaccount/

If you need to make any changes, please submit a request via our contact form, which is available 24/7 on our website, and our team will be happy to help.

Kind regards,

Chloe

Rated 5 out of 5 stars
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Jill,

We're happy to hear that our service was quick. We're happy to hear we've helped you provide peace of mind in the past too!

Kind regards,

Anna

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