Eversure Car Hire Excess Insurance Reviews 931

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 721 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the pricing competitive and the overall service excellent, often highlighting the clarity of information provided and the ease of the process. Many appreciate the straightforward website, which makes purchasing policies and managing accounts simple and quick, saving them money and hassle. Reviewers who have made claims praise the professional and hassle-free handling, with many reporting quick settlements and reimbursements. However, some customers also noted minor issues with the website, such as difficulties identifying how to add dual lead drivers or needing to re-input data when returning to requote. A few other people also felt that the website's functionality could be expanded to include payment methods and claim processes, as it primarily serves to provide access to already emailed policy documents.

What people talk about most

User experience

Customers consistently note positive experiences with the user experience, highlighting the ease and speed of... See more

Price

Reviewers highlight positive aspects of price, consistently finding it competitive and reasonable. Many... See more

Website

Reviewers consistently express satisfaction with the website, highlighting its ease of use and navigation for... See more

Service

Customers had positive experiences with service, consistently praising its efficiency and ease of use,... See more

Claim

Consumers find the claim process to be ambiguous, with many expressing hope that if they need to make a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve used Eversure for a number of years for our hire car excess insurance. We found them to be competitively priced, clear on what is covered and very helpful and responsive if you need to use their... See more

Company replied

Rated 5 out of 5 stars

Easy to 'renew' our weekend xs insurance cover, no problems with Thrifty Cars accepting it at Toulouse . About to book another week for Majorca trip in couple of months.

Company replied

Rated 5 out of 5 stars

Excellent Service from Eversure. We let our policy auto renew by accident and when we realised and emailed they had cancelled and processed a refund immediately at our request. Fast and efficient an... See more

Company replied

Rated 5 out of 5 stars

Highly recommend this company. Unfortunately I had damage to a rental car. The whole process took less than 2 weeks to get sorted. I was then expecting my insurance to go sky high but there was a very... See more

Company replied


Company details

  1. #101 of 224 best companies in Insurance agency
  2. #115 of 170 best companies in Insurance broker
  3. #53 of 138 best companies in Insurance company

About Eversure Car Hire Excess Insurance

Written by the company

When you hire a car, it usually comes with an excess. This is the amount you’re financially responsible for if the vehicle you've hired is damaged or stolen. Depending on the car hire company, this could cost you hundreds or even thousands of pounds.

With Eversure Car Hire Excess Insurance, you can be reimbursed for this cost up to £7,000 following a successful claim. That means you can hire a car with confident in the knowledge that your money stays where it belongs if the vehicle is damaged or stolen.


Contact info

Eversure Car Hire Excess Insurance

Peace of mind when hiring a car with car hire excess insurance!

4.7

Excellent

TrustScore 4.5 out of 5

931 reviews

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Rated 5 out of 5 stars

Website is straightforward to use

Website is straightforward to use, and it was simple to access the discount.

21 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Andrew,

We're happy you found the Eversure website easy to navigate. Thank you for your feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to follow

Easy to follow , exceptional prices.

17 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Chris,

We're happy our process was easy to follow and you found our prices to be exceptional. Thank you for your feedback!

Kind regards,

Anna

Rated 5 out of 5 stars
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Colin,

We're happy to hear that you were promptly reminded about your renewal and that this worked well for you.

Kind regards,

Anna

Rated 5 out of 5 stars

Great value

Great value

16 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi,

We're really happy to hear you found Eversure car hire excess insurance great value for money!

Kind regards,

Anna

Rated 5 out of 5 stars

Value for money

Value for money and ease of convenience

14 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Chris,

We're happy to hear that you found Eversure valuable and our website convenient. Thank you for your feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy

Easy, quick and inexpensive to arrange necessary cover.

16 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Graeme,

We're happy to hear that arranging your cover was easy, quick, and inexpensive with Eversure. Thank you for your positive feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Excellent

Excellent price and good site

16 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Brendan,

We're happy you found a great price with Eversure. Thank you for your positive feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to use

Easy to follow. Clear information. Doesn't take long to get cover sorted.

16 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Danny,

We're happy to hear that our clear information and easy-to-follow process helped you quickly sort out your cover. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Jennie,

We're happy to hear that you found it easy to take out a policy with Eversure and found them to be of good value. Thank you for your positive feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Never had to claim but their policy…

Never had to claim but their policy coverage combined with the annual premium is excellent.

16 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi David,

We appreciate you taking the time to share your positive experience with Eversure! We're happy to hear that you find our policy coverage for the annual premium excellent.

Kind regards,

Anna

Rated 4 out of 5 stars

Easy to renew your contract and get the…

Easy to renew your contract and get the information covered

18 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi there,

We appreciate your feedback and are glad you found it easy to renew and get the information you needed. Thank you for sharing.

Kind regards,

Chloe

Rated 5 out of 5 stars

I've used this company before and feel…

I've used this company before and feel confident with them.

16 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Norma,

We're happy to hear that you feel confident with us based on your previous experiences. Thank you for your continued trust and positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Mr Palmer,

We are happy to hear that the process was simple for you. Thank you for your feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Nice and easy

Nice and easy, just what you want.

16 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi John,

We're happy Eversure was nice and easy for you. Thank you for letting us know about your experience!

Kind regards,

Anna

Rated 5 out of 5 stars
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Ed,

We appreciate you letting us know that everything was good and clear. Thank you for your positive feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

I had to make a claim and it was…

I had to make a claim and it was handled very professionally and the excess was reimbursed. And due to that I renewed my policy. Excellent experience and highly recommended.

13 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi,

We're happy to hear that your claim was handled professionally and your excess reimbursed. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

All straight forward

All straight forward, although no mention of 10% discount when I paid!

16 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Jonathan,

We're glad you found things straightforward with Eversure. Thank you for bringing the lack of messaging around the 10% discount to our attention!

Kind regards,

Anna

Rated 5 out of 5 stars

Very simple to use

Very simple to use. I answered a few questions and got my insurance in a couple of minutes.

15 April 2026
Eversure Car Hire Excess Insurance logo

Reply from Eversure Car Hire Excess Insurance

Hi Mike,

We're happy to hear that Eversure was simple for you to use. It's great you were able to get your insurance quickly after answering a few questions.

Kind regards,

Anna

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