Carinfostory Reviews 55

This is company is as fraudulent as it gets. They charge you $1 for a report and silently enrolls you into a monthly membership without your authorization. They have not even put any effort into creating an account for you before taking your money. The moment you view the report, it initiates an unauthorized recurring payment that you have literally no way of cancelling. When you call their "customer service" number to cancel, they try to squeeze important details out of you such as personal info and the first 6 digits of your card. The only thing you can do to avoid recurring charges in the future is to call your bank/Cc company and cancel your card. So don't fall for this clear as a day scam. It's not worth it. Even the "report" is nothing like Carfax. All the important things are missing and doesn't tell you anything more than you already know about the vehicle. All in all, a low effort scam run by a bunch of good-for-nothing parasites

DO NOT GIVE THEM PAYMENT INFO! I canceled the day after the free trial ended and they still refuse to refund the charge. It’s a scam.

If I could give 0 stars, I would. This is a scam.

They make it impossible to cancel until after pyment,then refuse to refund.
Customer disservice reps are useless

The "search" returned no results. This service is crap

SCAM…my experience same as all others. Do not use!!!

Just like others have said they will sign you up for a $30 description without telling you. It's a scam. Never use this company. VIN reports aren't worth it, not full history at all.

Started off ok. Offer a deal and easy cancelation. Canceled subscription numerous times and they continued to charge me over and over. Ask for refund and received nothing. Beware, they make it hard to cancel and make promises not kept.

This is a scam. Just look at the countless others that have reported the same thing. It's true. I paid $1 and was completely unaware I was signing up for a subscription. It is purposely set up that way and they will blame you for not catching it. How sad that this company has to resort to such unprofessional measures to make money. DO NOT USE THIS SERVICE. BEWARE.

One time use, $1, charged me twice. The information was worthless. Then I was "auto-enrolled" without my consent and charged $29.95.
Complete scam

Unfortunately I was one more victim.of these scam that get your account for $1 then charge $29.95
Can someone do something to protect us from this fraudulent company. I will get my money back no matter how cost me and I will continue to ruin the already ruined reputation of people like this that make easy money abusing people like me and all that place reviews here
Jose Cordova

Avoid. It fraudulent site. They ask for $1 and say no more charges. One week later the charge $29.95 and refused to refund. They probably will continue charging next month. Had to cancel credit card.

It's been nearly a year and I am still fighting these cowboys. My bank has tried time and again to try and stop them, but they just changed the name and keep taking money out. I have requested 3 times on the website to stop the subscription, to no avail. This last time, they gave me a link. Which just popped up with you cannot cancel!

I paid $1 dollar for a VIN report. What I didn’t know is I would be charged a $29.95 monthly subscription fee from that time forward. I revisited the website and see they now have the $29.95 monthly subscription information all the way down at the very bottom of their website. Buyer BEWARE!

DO NOT DEAL WITH THIS SITE!!!
I saw a pending reoccurring charge on my PayPal. I had spoken with a rep from this site previously. They told me not to worry, the subscription would be canceled and I would receive confirmation within 2 hours..NOTHING. so, I emailed every address they had to again cancel my subscription..STILL NOTHING! I filed a grievance with PayPal. I was denied because of the response for this company that I failed to cancel in time. PLEASE DO NOT DEAL WITH CARINFO. I'm now out the money. They are not reputable.

0 Stars this is a Fraudulent business!
Their VIN Report website is $1 for 1 onetime VIN report. They charged me $1 on 7/14/24 and then charged $29.95 on 7/20/24. I canceled immediately when I saw the charge pending on my PayPal account.
I filed dispute on my PayPal account.
I called the company at a sketchy phone number they gave on my email that didn’t even say it was this company and left cancellation & refund request for a subscription service I did not authorize. They emailed back and said I would get no refund. The $29.95 charge is still pending on PayPal to this date (7/26/24).
DO NOT pATRONIZE THIS BUSINESS!!!

I thought this website charged me 1 dollar for one car, but they charged me every month.
Even I am in Canada and this website actually doesn't work for me.

Yes I was scammed by this site too. They say they charge $5 to get background info on a car. There is no monthly fee. Then they charge you $29.95 immediately then every month until you get your card canceled. I was traveling and couldn’t go get a new card so this was extremely inconvenient. Do not use this site.