CarLoans.com.au Reviews 

1,193
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

if i can give 0 star i would, at the start they already touch my credit score, make it from 742 to 621 that's is unforgivable! Many lenders out there wont touch your credit score, they will touch it a... See more

Rated 2 out of 5 stars

The conversation started well apparently ave rethinking was good to go until the consultant went for holiday without let me know. I didn’t have another person to call. I had to contact my car consu... See more

Rated 1 out of 5 stars

I applied for a car loan as their website says it will be quick but these snails took 3 days to respond with rejections Couldn't believe a person with 700+ credit score a 6figure salary job min... See more

Rated 5 out of 5 stars

My experience with carloans.com for the 2nd time has been like no other.Very helpful & honest for helping me choose the 2 vehicle's we have & we have been very happy with the customer relations involv... See more

Company details

  1. Non-bank financial service
  2. Financial advisor

Written by the company

Carloans.com.au makes car finance easy. Whether you're buying, refinancing, or upgrading, we compare lenders to find a competitive loan that suits your needs. Enjoy fast approvals, flexible terms and expert support from Australian-based car loan specialists on a trusted online finance platform. Drive away sooner with a personalised solution tailored to your budget and goals. Call us on 1300 889 669 for a free quote!


Contact info

2.1

Poor

TrustScore 2 out of 5

1k reviews

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2.1

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(1,193)

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Rated 5 out of 5 stars

Daniel was a absolute legend to deal…

Daniel was a absolute legend to deal with. He went out of his way to explain the finer details and search for the best possible outcome.
It made it so much easier to apply for finance to secure my car of choice. I highly recommend CarLoans.com.au and the friendly staff that are employed there. I very much enjoyed the yarns & tale spinning in amongst the business of getting finance.

29 January 2019
Unprompted review
Rated 5 out of 5 stars

Kim was a pleasure to deal with

Kim was a pleasure to deal with. She was very pleasant, transparent and acted with great diligence. I have already recommended your company to others.

25 January 2019
Unprompted review
Rated 5 out of 5 stars

Matt was brilliant in his offering

Matt was brilliant in his offering! He was very attentive and made the process so much easier. This is the second time I have used car loans.com.au and will always use them moving forward.

25 January 2019
Unprompted review
Rated 1 out of 5 stars

Carloans was one of the worse places…

Carloans was one of the worse places I've gone to get a carloan done. I had spoken to a specialist and filled in my forms and he said we can have it all done by 2weeks and I was like great, that was in Oct last year its now Jan 2019 and with me trying to ring the guy and email the guy with no answer, then trying to get in contact with the company to no avail either I've had enough. I have no idea what's been done with my information and now it's recorded on my credit rating even though nothing has happened. Thank you for nothing

23 January 2019
Unprompted review
CarLoans.com.au logo

Reply from CarLoans.com.au

Hi Julia,

Thank you for reaching out taking the time to give us feedback on your recent experience.

Our team want to look into this further for you but need some more details. Can you please get in touch via marketing@carloans.com.au?


Kind regards

The CarLoans.com.au Team

Rated 5 out of 5 stars

Top notch broker

Sam is absolutely brilliant and very professional. He got the paperwork and approval done within 2 days. We were able to get the car we wanted.

Thank you.

16 January 2019
Unprompted review
Rated 5 out of 5 stars

Honestly the best experience I've ever…

Honestly the best experience I've ever had with a company, Liam Attard at Carloans was the most professional, keen to impress and diligent person I have dealt with, both in customer service and in producing results - I am absolutely implored to express my opinion of this company especially Liam, he went above and beyond in the quickest timeframe ever (First contact on a Monday, car paid for on the Wednesday, same week) - Thank you Liam, you've been amazing and made a stressful time of spending money a comfortable experience.

16 January 2019
Unprompted review
Rated 5 out of 5 stars

At first i got a guy called tom that…

At first i got a guy called tom that appeared to friendly and helpful but he would never answer my calls and pretty much didnt care weather i got a loan or not.

but i ended up a lady called kim. she was amazing. she really went that extra mile for you. towards the end i thought she was the most amazing person in had ever met. and now i drive my sexy new car all thanks to her.

16 January 2019
Unprompted review
Rated 5 out of 5 stars

Abi Yoa was absolutely amazing

Abi Yoa was absolutely amazing, nothing was too difficult. Abi was very prompt and on the ball at all times.she was always very polite and nothing was ever too difficult.Would highly recommend her to anyone looking for a car loan.Cudos to Abi👍

10 January 2019
Unprompted review
Rated 5 out of 5 stars

Good job!

Good service, called back when they said they would, really listened to what I needed. A rare find. Well done.

2 January 2019
Unprompted review
Rated 5 out of 5 stars

Matt Cary was a great consultant

Matt Cary was a great consultant. He was easy to talk to and kept in regular contact with me. At no point during the process did i feel stressed or uneasy. Matt is an asset to your team.

2 January 2019
Unprompted review
Rated 5 out of 5 stars

Easy peasy

Bryan is a legend, made the process so easy and pain free. 10/10 will contact again.

1 January 2019
Unprompted review
Rated 5 out of 5 stars

Peter was absolutely delightful

Peter was absolutely delightful to deal with, highly recommend. From fast return calls (yes even if you don’t leave a message) to keeping you up dated along the way, Peter was on the ball.
Thank so much Peter. 🌟🌟🌟🌟🌟

25 December 2018
Unprompted review

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