if i can give 0 star i would, at the start they already touch my credit score, make it from 742 to 621 that's is unforgivable! Many lenders out there wont touch your credit score, they will touch it a... See more
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See what reviewers are saying
The conversation started well apparently ave rethinking was good to go until the consultant went for holiday without let me know. I didn’t have another person to call. I had to contact my car consu... See more
I applied for a car loan as their website says it will be quick but these snails took 3 days to respond with rejections Couldn't believe a person with 700+ credit score a 6figure salary job min... See more
My experience with carloans.com for the 2nd time has been like no other.Very helpful & honest for helping me choose the 2 vehicle's we have & we have been very happy with the customer relations involv... See more
Company details
Written by the company
Carloans.com.au makes car finance easy. Whether you're buying, refinancing, or upgrading, we compare lenders to find a competitive loan that suits your needs. Enjoy fast approvals, flexible terms and expert support from Australian-based car loan specialists on a trusted online finance platform. Drive away sooner with a personalised solution tailored to your budget and goals. Call us on 1300 889 669 for a free quote!
Contact info
40/123 Eagle Street, 4000, Brisbane City, Australia
- 1300 889 669
- contact@carloans.com.au
- carloans.com.au
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Worst service ever
Worst service ever.
Tom and Nathan was dealing with my loan and I have chase them for every single time about status and when I was on my way to pick up a car they never answer my call and I have to call finance company direct for document,
I will never go with this carloans.com.au again.
Rates and repayment was also different what was quoted. and I can’t go anywhere else a they already done the credit check.
After chase about different rates and repayment I got answer issues in there system was calculating wrong.

Reply from CarLoans.com.au
Awesome and reliable service...
Awesome and reliable service and communication with Melanie, everything was completed quick and easy even during this busy time, and really helped my family... Thank you Melanie
Daniel Wood was awesome to work with
Daniel Wood was awesome to work with. He kept me in the loop at all times and nothing was too much trouble. He has an excellent telephone manner and is always friendly and upbeat. It has been a pleasure dealing with Daniel. Lindy from WA.
Chris made sure I got the best deal…
Chris made sure I got the best deal possible and took immediate action when he understood the urgency of my request. Very friendly and informative.
Very good customer service ....until…
Very good customer service ....until you sign, after that you're lucky if he will call or contact you
Okhan was an absolute legend
Okhan was an absolute legend. Incredibly helpful. My work schedule is pretty backwards compared to the normal world and he was always happy to help, including the Sunday night in his own time the day before the loan settled. If the rest of the people that work for this carloans are even half as good as he is, then you'll be a very happy customer.
Matt Cary what a gentleman to deal with.
Matt Cary what a gentleman to deal with, process was painless and I was kept informed along the way,I was given options I would recommend this service to anyone looking for automotive loan, sure be skepticle as I was but as the process was explained and easy to understand I’m no longer a skeptic and will use car loans.com.au when it’s time to purchase another vehicle.
Thank you Matt
Great help from sam crouch did…
Great help from sam crouch did everything he could to help me get a car loan thanks for help sam and car loans it was much appreciated from the service you provided
Alex Suarez
Matt was great to work with
Very efficient and easy to deal with
Very efficient and easy to deal with. Harry was of great assistance and clearly explained all that was needed. Would definitely recommend.
Great experience with Matt Cary would…
Great experience with Matt Cary would highly recommend him and his services to anyone looking for a car loan
Easy to talk to and Borce did the hard…
Easy to talk to and Borce did the hard yards
The person that helped me was the best…
The person that helped me was the best am definitely going through them again. Will never go through anybody else.
5 Stars
5 Stars: Awesome - service was exceptional every step though the process.
Never before have i bought a car that…
Never before have i bought a car that was so easy and stress free.
I contacted carloans on Thursday by Friday i had a car loan and my loan was settled within three days. Chris Hughes was fantastic to deal with and i wouldn't consider going anywhere else now.
Quick communication
Quick communication, easy to deal with and a great outcome.
Very happy with Shaun Clifford
Very happy with Shaun Clifford, best advice to find a car, and fast approval.
Cannot fault it.
Okhan from carloans was amazing
Okhan from carloans was amazing! He did all the hard work and his constant communication made the process super easy. Couldn't recommend enough!
Very happy with Service from Okhan…
Very happy with Service from Okhan .Honest Committed Professional.
Harry was professional
Harry was professional, courteous and went well beyond what was expected of him. His work ethic is second to none and his genuine concern to do the deal was well appreciated.
Regards Greg Fellows.
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