Carltonblinds Reviews 35

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Carlton blinds have been amazing from start to finish Both guys turned up on time from measuring to fitting the service was excellent did great job would defiantly recommend the company to anyone... See more

Rated 2 out of 5 stars

Terrible service 😑 very disappointed yes have to a waiting period for wood ect benorederd to make blinds only waiting period off actual fitting od mid Oct o paid cash upfront nearly £500 back... See more

Rated 5 out of 5 stars

Just had blinds and made to measure curtains fitted, very professional fitter polite and very keen to do job to a high standard. Would recommend this company highly and definitely will be going bac... See more

Rated 5 out of 5 stars

Very pleased with wooden slat Venetian blind fitted yesterday. Whole process from advice and quotation stage to final fitting excellent. All covid safe, carpet covered and Dan wore overshoes. No m... See more

Company replied

Company details

  1. Blinds shop

Written by the company

Family run Blinds and Curtain Supplier, Redditch, Bromsgrove, Worcester, Coventry & Warwickshire


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

35 reviews

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Rated 5 out of 5 stars

Great Service

A great job once again. Thankyou

6 September 2022
Unprompted review
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Reply from Carltonblinds

We would like to thank you for taking the time in leaving us a review and for supporting our company with your valued custom

Rated 5 out of 5 stars

Carlton Blinds Pauline fantastic…

Carlton Blinds Pauline fantastic customer Service Very helpful and friendly. Carlton Blinds staff are very polite, helpful and friendly. Fantastic customer service . Top quality blinds. Would highly recommend fantastic Prices.

6 June 2022
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Reply from Carltonblinds

Thank you for taking the time to leave us a review . It means a lot to us at carlton blinds . Thank you again for your custom

Rated 5 out of 5 stars

Brilliant Service by Top Company

Redditch Local Museum is a Charity relying on local support. Took a chance, loved the friendly helpful staff and gave them the order. had no idea they were so good. Fast professional service, turned up on time did a perfect job with much more than just a smile. Donated the blinds to us without asking. We would recommend Carltonblinds without any qualms.So Grateful they have been to measure up at home. Top company, Top service, Top Job.

17 May 2022
Unprompted review
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Reply from Carltonblinds

Thank you for supporting Our local company . We were more than happy to help out and donate to Our Towns Local Museum . well worth a visit for anyone intrested in redditch and its history

Rated 5 out of 5 stars

Lovely company to deal with

Lovely company to deal with. Sales person not pushy and gave me the best options to suit my needs. Mark (who fitted the blinds) was friendly, chatty and completed the job quickly. He even cleaned up after himself. Would highly recommend. Thank you

24 March 2022
Unprompted review
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Reply from Carltonblinds

We would like to thank you for taking the time to leave us a review . and we are pleased we have been able to offer you a pleasant service . Thank you again for your custom

Rated 5 out of 5 stars

Absolutely fantastic service from this…

Absolutely fantastic service from this company. From start to finish everyone I spoke to on phone to the guys who came to quote and fit were great. Will definitely recommend to all my friends

13 December 2021
Unprompted review
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Reply from Carltonblinds

Thankyou Gail , for your kind words and leaving us a review , we really grateful to all our customers . im glad you are enjoying your blinds and the whole process . we at carlton blinds would like to wish you and your family a very merry christmas

Rated 5 out of 5 stars

Genuinely Customer Focused...

There are not many companies around nowadays that have a genuine customer focused approach to sales and customer service, however I found one👍.
I popped into Carlton Blinds and was welcomed by friendly staff who helped me out with my problem blinds.
Within a short space of time one of the fitters, Mark popped round to fit some blinds, what a true professional, not only good at his job but clean, tidy, friendly and above all enjoyed his job..
I was highly impressed with the complete package from them, considering we had been to other blind companies previously... Say no more...
I would definitely recommend Carlton blinds to friends and family as (I later found out) they are a family run company that pride themselves on customer satisfaction, and it shows.
Thanks all from a very satisfied customer 😊

27 October 2021
Unprompted review
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Reply from Carltonblinds

good morning spencer , its really nice to read that our team at carlton blinds were able to help you and that our family values came across as we do take pride in being a family run company . And without our customers we wouldnt be here . i would like to thank you again for the kind words and your custom , and supporting our local family run company .

Rated 5 out of 5 stars

Fantastic company

I have had Carlton several times over a number of years and cannot speak highly enough of this company. From booking the appointment to putting up blinds and curtains they give first class, efficient and friendly service.Good value too. Will be using them again soon.

12 September 2021
Unprompted review
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Reply from Carltonblinds

Thank you monica for your kind words . we at carlton blinds are very grateful to all our customers for there continued custom and try our best to give them a first class service

Rated 5 out of 5 stars

Excellent service as usual.

We have used Carlton Blinds for both our old house and our new retirement flat.
We wanted a new blind put up in the bedroom, contacted them and received the same excellent service with a top quality product at a reasonable price.
Have recommended Carlton Blinds to all of our friends and neighbours and would not hesitate to do so again.
Alan and Karen Macdonald - Coventry

13 July 2021
Unprompted review
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Reply from Carltonblinds

Thank you mr & mrs macdonald , for your kind words and recommending us . we at carlton blinds are very grateful to all our customers for there continued custom and recommendations we try our best to give all our customers a first class service . again thank you from us at carlton blinds

Rated 5 out of 5 stars

Highly recommend

Highly recommend. Great sales . First class installation. Perfect blinds. Very happy customer xx

28 June 2021
Unprompted review
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Reply from Carltonblinds

Thank you mrs dodds , for your kind words , we at carlton value all our customers and thank you for your custom and recommendations . we try our best to offer a first class service

Rated 5 out of 5 stars

Brilliant company

Brilliant company, booked a showroom appointment, followed by a measurement service at my flat.

Finally the install. Every appointment on time, great installation, no mess at all!

Great bunch of people,

13 May 2021
Unprompted review
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Reply from Carltonblinds

Thank you Mr Richards for your custom , we at carlton blinds value all of our customers custom and kind words . we try our best to offer a first class service
thank you again

Rated 5 out of 5 stars

Over the Moon

I would like to say a big THANK YOU
to all the team at Carlton Blinds another fantastic job from start to finish friendly staff and Quality products at a reasonable price
Thank you once again
Charles Miller
Inkberrow

28 April 2021
Unprompted review
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Reply from Carltonblinds

Thank you Mr Miller , we at carlton blinds are very grateful for our customers kind words and valued custom . We try our best to offer a first class service to all our customers . its all ways very nice to hear back from our customers . again many thanks

Rated 5 out of 5 stars

Happy to recommend.

Very pleased with wooden slat Venetian blind fitted yesterday. Whole process from advice and quotation stage to final fitting excellent. All covid safe, carpet covered and Dan wore overshoes. No mess, just a little dust that was swept up and taken away together with all packaging.
Definitely recommended.

13 April 2021
Unprompted review
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Reply from Carltonblinds

Thank you Mrs o'brien , for your kind words and custom . we at carlton blinds try our best to offer a first class service . its always nice to hear back from our customers that are pleased with the service . again we at carlton blinds would like to thank you for your custom

Rated 5 out of 5 stars

Carlton Blinds are fantastic

Carlton Blinds are fantastic , had a problem with 2 blinds in conservatory , they offered to come to house to sort out , I took took to shop & they sorted it without any question & without delay . can not thank them enough . Not many companies like this anymore
THANKS

9 April 2021
Unprompted review
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Reply from Carltonblinds

Thank you Mr Geddoo . We are always happy to try our best to help all of our customers and try to repair / replace any problems as soon as we can . it is always very nice to hear that we have meet our customers needs and that we have given them a first class service . again many thanks for your kind words and custom carlton blinds

Rated 5 out of 5 stars

Could not fault. Brilliant.

Dan arrived 2.5 hours early but it was fine. He took down 2 existing tracks because he was early so we had not yet done. No mess. Cleared up after himself. Would not know he had been in the property. 3 bedroom flat (8 blinds in total) all done within an hour. Looks awesome. Friendly, professional service, excellent price and quality, would definitely recommend.

4 March 2021
Unprompted review
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Reply from Carltonblinds

Thank you mrs collins for your kind words . we at carlton blinds are very grateful to all our customers for there kind words and custom , we try our best to offer a first class service . it is always very nice to hear from our customers and that we have given them a great service . again thank you from carlton blinds for your custom and kind words

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Had the whole house fitted with electric blinds great quality. Brilliant aftercare, friendly, efficient made no mess would absolutely recommend!

18 December 2020
Unprompted review
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Reply from Carltonblinds

Thank you Angela for your comments and for your custom . its always good to have feed back from our customers . we do try our best to offer a first class service and its always good to hear we have achived this .. again thank you for your kind comments and custom

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