Excellent service and good communication. I purchased a console/ dressing table. It’s not quite as ‘high end’ as I expected, draws are a little stiff and handles plastic not metal. But overall a nice... See more
Company replied
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Review summary
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I bought Lara Mocha Dressing Table with Eden Light and boucle stool. All of them look gorgeous, their quality are extremely high and delivery was super fast. Customer care is quick to respond. Highly... See more
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The customer service I received from Amos was absolutely outstanding. I ordered a mirror, dressing table and stool for my daughter before Christmas. They were all absolutely lovely but there were a... See more
Company replied
We ordered a white dressing table and stool. Ordering was easy and delivery was quick. We did have a small issue with the desk which was dealt with quickly by Shirley and a replacement was sent to... See more
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Company details
- #69 of 78 best companies in Furniture Manufacturer
Written by the company
We are CARME HOME, we design and sell modern home decor furniture range of Hollywood Dressing Tables, Luxury Mirrored Furniture, Jewellery Cabinets, Illuminated LED Mirrors and much more!
Contact info
Unit A13, Eagley House, Deakins Business Park, Blackburn Road, Egerton , BL7 9RP, Manchester, United Kingdom
- hello@carmehome.com
- carmehome.com
4.1
Great
669 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 62% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The quality wasn’t as good as expected…
The quality wasn’t as good as expected quite a cheap item from china when it arrived.
23 June 2025
Reply from CARME HOME
Hello Sharon,
We are sorry to hear you were not satisfied with the product. Is that any quality issue found? Would you feel free to contact our customer service at hello@carmehome.com via email?
Best Regards,
CARME HOME
I had a problem with a mirror door on a…
I had a problem with a mirror door on a bathroom cabinet I bought from Carme Home, through Amazon.
I tried to contact through Amazon, which was useless.
I ended up contacting Carme Home directly and they replaced the door with absolutely no problem.
All correspondence has been extremely friendly and efficient.
24 June 2025
Unprompted review
Reply from CARME HOME
Hello Thomas,
We are so glad to hear from you. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
Purchased a dressing table and chair…
Purchased a dressing table and chair for my partner for her birthday. The quality of the product was terrible. The wood is of extremely cheap quality and peeling, and chipped in several places.
I had 2 new drawers sent out, every one of them had flaws and quality issues. In the end I just gave up asking for a replacement. The didnsend out replacements but each one had issues. 2 stars given instead of 1 because their customer service do try to replace the faulty products.
6 June 2025
Reply from CARME HOME
Hello Vickram,
We are sorry to see the replacement still not in prefect condition. Would you be mind to contact our customer service to offer you any solution?
Best Regards,
CARME HOME
Easy company to deal with
Easy company to deal with. Product is lovely, exactly as described.
13 June 2025
Reply from CARME HOME
Hello Lisa,
We are so glad to hear you love your new LED mirror. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
Reccomend
I’ve bought 3 dressing tables from this company. The quality has been excellent and they were swift in sorting out an issue I had with 1 of them. Definitely recommend
17 June 2025
Unprompted review
Reply from CARME HOME
Hello Shaz,
We are so glad to hear you love your new dressing table. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
Very happy with our new mirror
Very happy with our new mirror. Great quality product and very fast delivery. Will definitely purchase again.
3 June 2025
Reply from CARME HOME
Hello Evans,
We are so glad to hear you love your new mirror. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
Reply from CARME HOME
Hi Nic,
Our Customer Service had emailed you, would you kindly check your junk box?
Or you may contact us via email at hello@carmehome.com
Best Regards,
CARME HOME
No stars if I could
No stars if I could! Bought a dressing table via Debenhams through them. Returned it and having an absolute nightmare getting my refund! Next step is trading standards. Absolutely disgusting service- I paid over £300 for the dressing table . Quick enough to take your money but do not like returns/ refunding customers!!!!
Don’t deal with them or Debenhams- not the Debenhams of old- they sold out to Boohoo.
Disgusting service!!!!
23 May 2025
Unprompted review
Reply from CARME HOME
Hello, if you shopped from Debenhams, please raise your complain to them direct. Any action you want to take should go toward Debenhams. Any reason Debenham hold your refund has nothing to do with us. We don't control Debenham refund to customer.
Great service
Ordering was easy, delivery 24 hours later. Product lovely. Had a slight issue with one of the items as a part was missing but it was resolved immediately, amazing customer service. Would highly recommend
28 May 2025
Reply from CARME HOME
Hello Debra,
We are so glad to hear you love our dressing table. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
Reply from CARME HOME
Hello Gillian,
We are so glad to hear you love our dressing table and mirror. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
Ordered a mirrored dressing table
Ordered a mirrored dressing table. It was in Perfect condition. Would highly recommended.
29 May 2025
Unprompted review
Reply from CARME HOME
Hello Harpreet,
We are so glad to hear you love our dressing table. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
LOVE my new stool for my dressing room
LOVE my new stool for my dressing room. Super quick delivery and personally emailed to check I received my order!
Thank you
Jessica
19 May 2025
Reply from CARME HOME
Hello Jessica,
We are so glad to hear you love our stool. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
Good reliable service.
Ordered a dressing table & mirror, good communication regarding delivery, products packaged well & really good quality.
Would definitely recommend this company.
6 May 2025
Reply from CARME HOME
Hello Kirsteen,
We are so glad to hear you love our Piper dressing table and mirror. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
Beautiful dressing table
Delighted with my Maya dressing table and mirror. Arrived promptly. Stunning and easy to assemble. Customer Service responded quickly to resolve a minor issue I had with the self assembly. Excellent products and friendly service!
16 May 2025
Unprompted review
Reply from CARME HOME
Hello Helen,
We are so glad to hear you love our Maya dressing table and mirror. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
Second order I’ve placed absolutely…
Second order I’ve placed absolutely love
All the items I’ve purchased
First class customer service
12 May 2025
Reply from CARME HOME
Hello Karen,
We are so glad to hear you love our AVA LED mirror. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
This is a really poor quality item
This is a really poor quality item. I was so shocked at how much I paid for this - it looked very classy and high quality. The finish is very poor, cheap and I genuinely would have expected to pay no more than around £70-£80 (cheap range Argos quality).
Reply to Carme: this is a genuine and correct review. You did not receive a complaint from me, as stupidly I did not open the item until the return period had ended, so I could not return.
I think it is important customers can see from genuine reviews, that what they are seeing on the webpage vs what they receive can be very different from a quality perspective. It was very poor quality.
27 June 2024
Reply from CARME HOME
Hello Claire,
I am sorry but i am afraid you may send this review to a wrong seller? Would you mind to double check for your order in our record was 12 months ago for a Gabriella set 2 and we never received any complaint from you before??
Best Regards,
CARME HOME
LOVELY Jewellery Cabinet
I bought a jewellery cabinet and it's AMAZING. Size is PERFECT for my room. It is tall and smart haha :) I mean doesn't take much space and can carry lots of jewellery.
It took me about two hours to assemble though as I was doing it alone.
It's colour, manufacturing and design is superb. The bottom draws are so beautifully made.
I would definitely recommend it.
6 May 2025
Reply from CARME HOME
Hello Anam,
We are so glad to hear you love our Jewellery cabinet. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
My dressing table was damaged and my…
My dressing table was damaged and my mirror was not attached properly to the base but as a gesture of goodwill Amos gave me a discount off the dressing table and a new mirror . Great service and great support from Carme . Would highly recommend .
14 May 2025
Unprompted review
Reply from CARME HOME
Hello Helen,
We are so glad to hear you love our dressing table and mirror. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
Astounding company
Astounding company with great quality products and excellent customer service! The items we bought really pop, and tie the room together perfect!
The tables are very easy to put together in no time at all, thanks to their part built nature, you just have to put the legs on!
Although the bathroom sets are completely flat pack I have never seen easier to understand instructions!
5 stars all around! I would definitely recommend this place!
The only thing I could ask for is for them to make more products!
would love a wardrobe to match the tables, and a towel cupboard to go with the bathroom set!
9 May 2025
Reply from CARME HOME
Hello Lewis, we are so glad to hear you love our Atlanta set of 3 Bathroom unit. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.
We hope to see you again.
Best Regards,
CARME HOME
LED dressing table set.
The dressing table and stool was very poor quality, had to exchange for another one which also wasn’t great but made good from the both of them , not really worth the money , shame because I loved it just really badly made. Customer service was ok getting back to me.
22 April 2025
Reply from CARME HOME
Hi Sarah,
We apology for the issue found on the Dressing table. We had passed the details to our QA dept & would keep improve our quality.
Best Regards,
CARME HOME
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