CARME HOME Reviews 613

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quality of the products, describing them as lovely, well-made, and sturdy. Many people also highlight the excellent customer service, noting quick and helpful responses to inquiries and issues. The delivery service is consistently mentioned as fast, efficient, and well-packaged, ensuring items arrive safely. The ease of ordering and assembly are also points of satisfaction for many consumers. However, some customers also noted receiving damaged items, such as scratched tables, chipped corners, or broken parts. A few people experienced issues with delayed deliveries or incorrect items being sent. There were also occasional comments about the quality not always meeting expectations, with some products described as less "high-end" than anticipated or having minor manufacturing flaws.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many customers are delighted with their... See more

Quality

Customers generally express satisfaction with the quality of products, often describing items as sturdy,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the speed of delivery, with... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Order

Reviewers mention positive feedback about their ordering experience. Customers found the ordering process... See more

Based on these reviews

Rated 4 out of 5 stars

Excellent service and good communication. I purchased a console/ dressing table. It’s not quite as ‘high end’ as I expected, draws are a little stiff and handles plastic not metal. But overall a nice... See more

Company replied

Rated 4 out of 5 stars

Delivery was really quick. The packaging was really secure. Product is lovely. However one of the adjustable feet was broken so couldn’t adjust the height. I therefore had to completely remove all t... See more

Company replied

Rated 5 out of 5 stars

Love my dressing table, and even better to get a free mirror as I needed one. Delivery was faster than expected, and it came well packaged and with no issues. It was semi built so I only had to add th... See more

Company replied

Rated 5 out of 5 stars

The customer service I received from Amos was absolutely outstanding. I ordered a mirror, dressing table and stool for my daughter before Christmas. They were all absolutely lovely but there were a... See more

Company replied


Company details

  1. #62 of 77 best companies in Furniture Manufacturer

Written by the company

We are CARME HOME, we design and sell modern home decor furniture range of Hollywood Dressing Tables, Luxury Mirrored Furniture, Jewellery Cabinets, Illuminated LED Mirrors and much more!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

613 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Second order I’ve placed absolutely…

Second order I’ve placed absolutely love
All the items I’ve purchased
First class customer service

12 May 2025
CARME HOME logo

Reply from CARME HOME

Hello Karen,

We are so glad to hear you love our AVA LED mirror. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.

We hope to see you again.

Best Regards,
CARME HOME

Rated 2 out of 5 stars

This is a really poor quality item

This is a really poor quality item. I was so shocked at how much I paid for this - it looked very classy and high quality. The finish is very poor, cheap and I genuinely would have expected to pay no more than around £70-£80 (cheap range Argos quality).

Reply to Carme: this is a genuine and correct review. You did not receive a complaint from me, as stupidly I did not open the item until the return period had ended, so I could not return.

I think it is important customers can see from genuine reviews, that what they are seeing on the webpage vs what they receive can be very different from a quality perspective. It was very poor quality.

27 June 2024
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Reply from CARME HOME

Hello Claire,

I am sorry but i am afraid you may send this review to a wrong seller? Would you mind to double check for your order in our record was 12 months ago for a Gabriella set 2 and we never received any complaint from you before??

Best Regards,
CARME HOME

Rated 5 out of 5 stars

LOVELY Jewellery Cabinet

I bought a jewellery cabinet and it's AMAZING. Size is PERFECT for my room. It is tall and smart haha :) I mean doesn't take much space and can carry lots of jewellery.
It took me about two hours to assemble though as I was doing it alone.
It's colour, manufacturing and design is superb. The bottom draws are so beautifully made.
I would definitely recommend it.

6 May 2025
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Reply from CARME HOME

Hello Anam,

We are so glad to hear you love our Jewellery cabinet. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

My dressing table was damaged and my…

My dressing table was damaged and my mirror was not attached properly to the base but as a gesture of goodwill Amos gave me a discount off the dressing table and a new mirror . Great service and great support from Carme . Would highly recommend .

14 May 2025
Unprompted review
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Reply from CARME HOME

Hello Helen,

We are so glad to hear you love our dressing table and mirror. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.

We hope to see you again.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Astounding company

Astounding company with great quality products and excellent customer service! The items we bought really pop, and tie the room together perfect!
The tables are very easy to put together in no time at all, thanks to their part built nature, you just have to put the legs on!
Although the bathroom sets are completely flat pack I have never seen easier to understand instructions!
5 stars all around! I would definitely recommend this place!
The only thing I could ask for is for them to make more products!
would love a wardrobe to match the tables, and a towel cupboard to go with the bathroom set!

9 May 2025
CARME HOME logo

Reply from CARME HOME

Hello Lewis, we are so glad to hear you love our Atlanta set of 3 Bathroom unit. We worked hard as a team to make sure our Customers have a great experience with us. Thank you so much for taking the time to leave us such a lovely review.

We hope to see you again.

Best Regards,
CARME HOME

Rated 3 out of 5 stars

LED dressing table set.

The dressing table and stool was very poor quality, had to exchange for another one which also wasn’t great but made good from the both of them , not really worth the money , shame because I loved it just really badly made. Customer service was ok getting back to me.

22 April 2025
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Reply from CARME HOME

Hi Sarah,

We apology for the issue found on the Dressing table. We had passed the details to our QA dept & would keep improve our quality.

Best Regards,
CARME HOME

Rated 5 out of 5 stars

Beautiful dressing table and mirror

Stunning and stylish dressing table with mirror. Excellent customer service and prompt delivery as well. Highly recommended!

6 May 2025
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Reply from CARME HOME

Hi Shahd,

Thank you so much for taking the time to leave us a review - I am so glad to hear you love our dressing table. We really appreciate your lovely comments. We work hard as a team to make sure our Customers have a great experience with us.

We hope to see you again in the future!

Kind regards
CARME HOME

Rated 5 out of 5 stars

Brought a dressing table from here a…

Brought a dressing table from here a while ago strong and sturdy and well made
Would definitely recommend to purchase from here

4 January 2025
Unprompted review
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Reply from CARME HOME

Hi Mariam,

Thank you so much for taking the time to leave us a review - I am so glad to hear you love our dressing table We really appreciate your lovely comments. We work hard as a team to make sure our Customers have a great experience with us.

We hope to see you again in the future!

Kind regards
CARME HOME

Rated 5 out of 5 stars

Gold LED dresser Mirror

I had ordered a cheaper version of your mirror from an alternative company, but it was not suitable and I sent it back.
I then ordered yours which has been great ever since it arrived which was very quick as well.
So thank you - I have the very best mirror for my needs on my dresser and it looks amazing in my newly remodelled bedroom.

23 April 2025
CARME HOME logo

Reply from CARME HOME

Hi Julianne,

Thank you so much for taking the time to leave us a review - I am so glad to hear you love our mirror. We really appreciate your lovely comments. We work hard as a team to make sure our Customers have a great experience with us.

We hope to see you again in the future!

Kind regards
CARME HOME

Rated 5 out of 5 stars

Bought as a gift

Bought as a gift. The delivery address was wrong so I contacted them immediately and they responded very quickly and they altered to the correct address. Daughter was very pleased with the mirror

22 April 2025
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Reply from CARME HOME

Hi Suzan,

Thank you so much for taking the time to leave us a review - I am so glad to hear your daughter love our mirror. We really appreciate your lovely comments. We work hard as a team to make sure our Customers have a great experience with us.

We hope to see you again in the future!

Kind regards
CARME HOME

Rated 4 out of 5 stars
CARME HOME logo

Reply from CARME HOME

Hi Jacqueline,

Thank you so much for taking the time to leave us a review - I am so glad to hear you love our dressing table & mirror. We really appreciate your lovely comments. We work hard as a team to make sure our Customers have a great experience with us.

We hope to see you again in the future!

Kind regards
CARME HOME

Rated 5 out of 5 stars

Good Quality and helpful customer service

I purchased a dressing table from Carme. It arrived very promptly, well packaged with no damage and was exactly as described/ shown on the website. I had a slight issue with one of the fittings which I contacted customer services about and they resolved it immediately and sent out the part I required.

I would definitely purchase from here again, especially when they have their offers available!

1 May 2025
Unprompted review
CARME HOME logo

Reply from CARME HOME

Hi Miss Booth,

Thank you so much for taking the time to leave us a review - I am so glad to hear you love our dressing table. We really appreciate your lovely comments. We work hard as a team to make sure our Customers have a great experience with us.

We hope to see you again in the future!

Kind regards
CARME HOME

Rated 5 out of 5 stars

Quick delivery

Quick delivery, great quality

22 April 2025
CARME HOME logo

Reply from CARME HOME

Hi Rachel,

Thank you so much for taking the time to leave us a review - I am so glad to hear you love our dressing table. We really appreciate your lovely comments. We work hard as a team to make sure our Customers have a great experience with us.

We hope to see you again in the future!

Kind regards
CARME HOME

Rated 5 out of 5 stars

Dressing table

Ordered a dressing table and came the next day. Had a couple of marks on it, emailed customer services who sent the replacement parts out the same day. Highly recommend, my daughter absolutely loves it.

24 April 2025
Unprompted review
CARME HOME logo

Reply from CARME HOME

Hi Claire,

Thank you so much for taking the time to leave us a review - I am so glad to hear your daughter love our dressing table. We really appreciate your lovely comments. We work hard as a team to make sure our Customers have a great experience with us.

We hope to see you again in the future!

Kind regards
CARME HOME

Rated 5 out of 5 stars

Really great service and perfect…

Really great service and perfect dressing table.

21 April 2025
Unprompted review
CARME HOME logo

Reply from CARME HOME

Hi Pippa,

Thank you so much for taking the time to leave us a review - I am so glad to hear you love our dressing table. We really appreciate your lovely comments. We work hard as a team to make sure our Customers have a great experience with us.

We hope to see you again in the future!

Kind regards
CARME HOME

Rated 5 out of 5 stars

Delivery was soo quick and I absolutely…

Delivery was soo quick and I absolutely love the mirrors I got. Really recommend

15 April 2025
Unprompted review
CARME HOME logo

Reply from CARME HOME

Hi Lekita,

Thank you so much for taking the time to leave us a review - I am so glad to hear you love our mirror. We really appreciate your lovely comments. We work hard as a team to make sure our Customers have a great experience with us.

We hope to see you again in the future!

Kind regards
CARME HOME

Rated 5 out of 5 stars

I ordered the round dressing table…

I ordered the round dressing table mirrors and absolutely love it. Service is outstanding and delivery was very fast,I received it within a few days.
I would definitely recommend this company a d will absolutely use again. Thankyou 😊

10 April 2025
Unprompted review
CARME HOME logo

Reply from CARME HOME

Hi Marianne,

Thank you so much for taking the time to leave us a review - I am so glad to hear you love our dressing table mirror. We really appreciate your lovely comments. We work hard as a team to make sure our Customers have a great experience with us.

We hope to see you again in the future!

Kind regards
CARME HOME

Rated 5 out of 5 stars

Brilliant quality and great service …

Great service and good discount when signing up. Dressing table I ordered came in perfect condition and looks stunning. The quality of the dressing table is excellent. I would definitely recommend buying from the company.

7 April 2025
CARME HOME logo

Reply from CARME HOME

Hi Sam,

Thank you so much for taking the time to leave us a review - I am so glad to hear you love our dressing table. We really appreciate your lovely comments. We work hard as a team to make sure our Customers have a great experience with us.

We hope to see you again in the future!

Kind regards
CARME HOME

Rated 5 out of 5 stars

WOW Love my Paloma Ivy X

I ordered the Paloma Ivy X dressing table and tri fold mirror, along with the Lottie boucle chair.
Was very anxious when it arrived. Left my husband to put it together and my first impression was WOW, I love it. Thought the chair would be too small (I am 5'7") but it is perfect. I absolutely love it.
Amos at Carme was great in communication and I couldn't recommend Carme enough.
I would post pictures but the room it has gone into is full of boxes etc, as we have just moved in.

4 April 2025
Unprompted review
CARME HOME logo

Reply from CARME HOME

Hi Hayley,

Thank you so much for taking the time to leave us a review - I am so glad to hear you love our Paloma Ivy dressing table and Tri-fold mirror. We really appreciate your lovely comments. We work hard as a team to make sure our Customers have a great experience with us.

We hope to see you again in the future!

Kind regards
CARME HOME

Rated 5 out of 5 stars

Fantastic

Fantastic, delighted with my order, would highly recommend

7 April 2025
Unprompted review
CARME HOME logo

Reply from CARME HOME

Hi Veronica,

Thank you so much for taking the time to leave us a lovely review, we hope to see you again!

Kind regards
CARME HOME

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