Carmotion Reviews 1,392

1st time going to a dealership to buy a car, they asked what I was looking for/what I wanted told them and within 10 mins if that they had a list of cars of everything I asked for. Had the pleasure of having Nick to assist us all the way. It took a couple hours for me to decide but went away with an Audi A3 16 plate. Nick was brill, told us what to expect, what's going to happen. All very smooth and faultless. Will definitely be back

Visited Sunday 25/5/25.
Found the car we wanted, 7 seater. Both myself, my partner and children all very happy with the vehicle. Spent 2 hours in the showroom with our 3 kids sorting our part exchange valuation and organising finance on the remaining balance.

Told the order was placed & car was removed from all sale platforms (auto trader, their website). It was as we'd looked for it again when trying to show family.

Told car would be ready Thursday once finance in place and vehicle had been checked & cleaned.

Phoned my partner on Tuesday morning to say someone had bought the car on Monday cash.

Absolute joke of a company. My partner had one day off to help us choose a car before the arrival of our new baby, on one of the few days I wasn't in hospital with my pre eclampsia. They have also ran a credit check on my partner for absolutely no reason. Just apologies when ringing up to find out about the situation. Ridiculous.

Car Motion were helpful because they were very professional and thorough with their communications and relationship with me. I'd like to thank they salesperson Mr Marcus, he was very kind and honest, the timing for the delivery and the few works done was very efficient and excellent.

Went on holiday and the car was waiting for me when I got back, great service

I had some issues with the company with lack of communication,broken promise and not having the correct paper work. BUT
After speaking to the managing director Mark Dunstan he has dealt with my issues in a quick and professional matter. His work force could learn a alot from him.

Just bought a car from them
Mike was very helpful
Happy with the car drives great so thanks

Very good service, very helpful and happy to answer any questions. Marcus helped me with my new car purchase . Highly recommend.

Carmotion had the right car for me at the right price tgey didnt hassel me or try to upsell it was a pleasant buying experience

I don't like going to look for a car because of pushy salesmen, car motion has changed my opinion. We dealt with Kyle who made us feel at ease straight away, we had gone to look at a ford focus estate, he gave us the keys and told us go have a look around it start it up, play around with it and if you want a test drive come back in and we will sort it. It turned out the focus wasn't for me, we told Kyle what we wanted and he made a few suggestions again giving us keys and saying have a look at
them if anything grabs you come and let me know, no pushing for a sale, no big speeches just straight forward hassle free car shopping. The whole process was so relaxing and everyone in the office was friendly and welcoming, even making us a coffee while we sorted paperwork out. Thankyou Kyle I would never have thought of buying a ford Kuga without your suggestion of the boot size, I will definetley recommend and shop with you again in future

Everything was so easy from start to finish & no pushy sales people

Now the fight is over I now share my experience i have had with CARMOTION MEXBROUGH we purchased a car in October last year FORD KUGA (EK13VCT) which incurred problems after problems the car was driven a total of 3 weeks out of 19 weeks the rest of the time the vehicle was held within services for repairs.What I found concerning within the 1st couple of days of driving there was a burning smell coming from the back wheel arch I was told it was oil that had dripped on the exhaust from previous work carried out when the vehicle was checked the brake calliper had seized on they let me drive this vehicle with 3 children and had supposedly had an independent garage for the MOT which had just been done before the car was collected.
The vehicle was repaired but after collection again the vehicle was revving up on it self without acceleration but also the revs dropped causing the vehicle to cut out again back to the services it goes to be told it was the ECU and it had to be took away whilst repaired after numerous calls and no communication from anyone and no car for 3 weeks.
Finally the car arrived back but unfortunately didn't come back faultless as it should have the car was still cutting out but whilst driving was making us feel physically sick the fumes from the exhaust was entering the cabin 😭
This left us with no option but to go down the legal route and request they take the vehicle back an independent assessor assessed the vehicle and found many problems whilst doing so.
The company was so hard to work with we was getting past from 1 to the other we had numerous visit to see the manager director him self as it appeared he was never in the office.
Luckily when they was contacted from the financial ombudsman and trading standards this finally made them shift and accept the car back but for months I was left without a vehicle paying tax and insurance on and couldn't use it and resulted in more expense of having to pay for insurance on another vehicle so we wasn't totally without this as left us very distressed 😭 i would just like to let everyone know and please be more vigilant when purchasing from this company i highly recommend visiting a different garage and would honestly not give them my time of the day never mind money.PLEASE BARE IN MIND THIS COMPANY USES AA STARDARD VEHICLES AND ARE MEANT TO HAVE A THROUGH CHECK B4 SALE CLEARLY NOT!!

Very good experience, purchase was hassle free and car is amazing,

aThe staff and owners at car motion have been excellent in every way while conducting my new purchase from them excellent buy cracking team once again thanks Jeff Whale

I recently bought a Ford Focus ST Line X from Car Motion. I was a bit hesitant at first as I lived in Scotland and hadn't seen the car with the exception of pictures on the website. However, the communication leading up to our trip down south to collect the car was friendly and not pushy in the slightest. I mainly dealt with Mike Shooter who was excellent to deal with and super friendly and professional on the day we collected the car. The car itself was a 2019 plate but was absolutely immaculate inside and out. It felt like I was buying a brand new car. I had a brilliant 400 mile drive home and the car drove like a dream. I just wish their garage was closer to me but that probably wouldn't stop me doing the same again in the future. Definitely worth a visit if you are looking for a used car in good condition.

Stay away bought a vauxhall in January back light and bumper was damaged on delivery spoke to nick/ Adrian as took photos straight away was advise that they will order new bumper collect and fix first time driving it there was a slight scratching noise took it to the garage the draft shift was badly damaged it wasnt safe after been fabbed off for over a month after calls n emails had to get the financial team involved they finally picked up the car tried to tell me it was a bolt would be fixed in few days after a week was told it was the drive shaft and had to order a part 2 weeks later they had a driver drop it to me 5 days after the engine light is flashing ,bk to the garage and its the egl valve , problem after problem ,disrespectful attitudes never experience anything like it

From start to finish I was kept in the loop.
They were polite. friendly. Honest.
I was very pleased with the attention they gave.
Would recommend them.
Many thanks.

Once again a 5* customer service from Carmotion, a big thank you to Brook for all your help, will definitely recommend you all to our family & friends. Thanks again, Janet & Tony Brearley

Nick was very friendly and helpful , getting me back on the road.

Nick at Carmotion was so helpful from start to finish picked my new car up today he couldn't help enough this is my 5th car first class service keep up the good work

2 weeks ago I bought a lovely Audi A1 from this car dealership, I was looked after by Nick. He has been great with everything well looked after. Great dealership, definitely recommend.