I bought a car from LeasePlan/CarNext 2 years ago. With roughly 20.000 km driven in my hands, the engine and turbo died (it's an E-segment executive/mid-size luxury car!). Their 'warranty' consists es... See more
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See what reviewers are saying
A very good experience. In order to help me find a satisfactory used car, Andriea and Gustavo were very patient in arranging a test drive for me and were very friendly. I would recommend this compan... See more
Company replied
Sem ter ideias fixas do que pretendia, entrei no espaço da expo e com a ajuda, honestidade, clareza e atenção às minhas necessidades o Marco Seerden transmitiu-me serenamente toda a informação qu... See more
Company replied
Thanks Pedro Malheiros for a stress free purchase. I trust that the after sales support will keep the level high. Regards André Doria
Company replied
Company details
Written by the company
A CarNext oferece carros usados de qualidade. Os nossos carros passam por um abrangente processo de seleção e têm todos até 3 anos de garantia, 14 dias de garantia de devolução e são inspecionados em 228 pontos. Tudo isto para que possa comprar com confiança. A entrega ao domicílio é grátis.
Contact info
Lagoas Park, Ed. 10, 2º piso., 2740-271, Porto Salvo, Portugal
- 800 100 150
- usados.particulares@carnext.com
- carnext.com/pt-pt
We had a fantastic experience
We had a fantastic experience. Miguel Marques in the Porto office was very helpful every step of the way. We will go to Carnext for our next car purchase.
18 October 2021
Reply from CarNext.com Portugal
Dear Karyn Glassow, we are delighted with your words, thank you very much. We wish you many happy miles/kilometers with your new car. Safe trip! A equipa Carnext.com
We bought car online in Lisbon from…
We bought car online in Lisbon from there expo dealership branch
and it says 10 busines days they will deliver but it's been 26 days We haven't updates yet nightmare experience with them not professionals
why would you provide a service
that you can't deliver it?
14 September 2021
Unprompted review
Reply from CarNext.com Portugal
Dear. Sr.
We are sorry that your experience was not satisfying. we would like to look into this situation in order to resolve it. Could you please share with us your contacts (full Name, phone number and licence plate) by email? please send to usados.particulares@carnext.com. We will try to get back to you as soon as possible. thank you,
A Equipa CarNext.com
Great service from start to finish
Great service from start to finish. Will definitely use it again
7 September 2021
Reply from CarNext.com Portugal
Dear Mr. Peter Gilmer,
We want to thank you for rating us with 5 stars, and also for the comment. It is with great satisfaction that we learn that your experience with us was very positive. We want to wish you many happy mimles in your new car.
Good trip!
The CarNext.com Team
Could be better
The service received was friendly and helpful. However, I have had to chase and follow up regularly. The car was not delivered on the agreed date and time. Delivery was rescheduled to the time, which required rescheduling of my work time. 2 weeks after the purchase of the vehicle, I still have not received the service history as promised. CarPlay is another matter which remains unresolved. I am looking forward to these being properly cleared. Despite this, credit to the sales rep for being friendly and available.
16 April 2021
Reply from CarNext.com Portugal
Dear Asha Prebhakaran,
Could you please report this situation the the following email? usados.particulares@carnext.com. We will contact you to resolve this matter.
Tank you / Obrigado,
A Equipa CarNext.com
Marco Seerden and Cláudio Teles were…
Marco Seerden and Cláudio Teles were excellent to work with! Very professional and helpful throughout the process.
3 April 2021
Reply from CarNext.com Portugal
Dear Mrs. Jennifer,
We would like to thank you for your 5 star rating, and as well, for the time you took to comment.
It is with great satisfaction that we hear from you, this wonderful experience.
We wish you many happy klm's with your new car.
Happy journey!
Carnext.com Team
Pedro Malheiros was great
Pedro Malheiros was great, made sure all aspects were covered and that all my concerns were met. car is clean and fantastic.
11 November 2020
Reply from CarNext.com Portugal
Dear Mr. Geoffrey,
We want to thank you for rating us with 5 stars, and also for your comment.
It is with great satisfaction that we learn that your experience with us was very positive.
We want to wish you many happy miles in your new car.
Good trip
Carnext.com Team
Andreia was extremely helpful and great…
Andreia was extremely helpful and great to work with.
9 October 2020
Reply from CarNext.com Portugal
Dear Mr. Robert Dickinson,
We want to thank you for rating us with 5 stars, and also for your comment.
It is with great satisfaction, that we learn that your experience with us was very positive.
We want to wish you many happy miles in your new car.
Good trip!
Best wishes,
Carnext.com Team
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