Bought some few parts for my aunt's Mercedes here. We could easily look for the part's number here and surprisingly its cheaper than the dealership ones. Customer service is amazing and had a smooth t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
For second time I trust these guys, very happy with their items and service! I recommend buying from them
You better hope your order goes thru the first time around because their costumer service is horrendous. I was on hold for 3 hours and when the 3 hours came around the call was sent back to the beginn... See more
Used them a few times now and very happy. Excellent customer service. I ordered part for LHD, they emailed observing my UK address and ensured I got correct part. Good price and delivery on time... See more
Company details
Written by the company
The online store Carpartas exclusively offers brand new, original products - automobile spare parts, accessories, operational materials, branded apparel, and souvenirs. Here, you will find all the original parts for your vehicle. Carpartas has extensive experience in the auto parts trade on the eBay platform. Thanks to long-term agreements with Volkswagen, Audi, BMW, Mercedes Benz and Volvo factories, we are able to offer all products manufactured under these prestigious brands. If you don’t find the part you need in the store, please contact us, and our managers will promptly address all your concerns and help assemble the required parts.
Contact info
Naujoji g. 4-5, LT-63248, Alytus, Lithuania
- (0-600) 65676
- support@carpartas.com
- carpartas.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
For second time I trust these guys
For second time I trust these guys, very happy with their items and service! I recommend buying from them
You can trust the originality of the…
You can trust the originality of the goods.
original and quality components
original and quality components, but extremely slow delivery
Good service
Thanks, exactly what I needed. Easy to order but a little delay on delivery.
Used them a few times now and very…
Used them a few times now and very happy.
Excellent customer service.
I ordered part for LHD, they emailed observing my UK address and ensured I got correct part.
Good price and delivery on time.
Thanks.
Purchased an ad blue cap for my car
Purchased an ad blue cap for my car. Good communication to ensure it was the correct part. Many thanks
looks like total reviews are fake…
looks like total reviews are fake reviews... Scamming on peak. I recommed to respectfull customers to revoke yourself and save your money.No response via mail or other plateform.
Totally paid reviews.No response via…
Totally paid reviews.No response via email and scamming to respectful clients. Fake people
All super!!!👍
less than 1 star....
less than 1 star..... unhelpful and no customer focussed.
Terrible costumer service
You better hope your order goes thru the first time around because their costumer service is horrendous. I was on hold for 3 hours and when the 3 hours came around the call was sent back to the beginning. Costumer service tab on line was not working either. The same thing has hapened 3 days in a row and I am still dealing with the nightmare.
Superb service
Was looking for a small boot part for my Mercedes. Came across this seller on Google and was super impressed with the price. Was shipped to the UK in a week and was exactly what was required. Would definitely use again.

Reply from Carpartas
Avoid if you actually need the part
If your from the UK I wouldn't bother. Ordered a bonnet release handle nearly a month ago still no sign of it being delivered. Company are very slow with replies and very little help

Reply from Carpartas
Ordered 14th October still waiting for…
Ordered 14th October still waiting for order over 2 weeks later. Poor delivery service

Reply from Carpartas
Amazing shopping experience
Good customer service, was very responsive to any questions I had. The delivery was fast and everything packaged really well. Will definitely use their services in the future

Reply from Carpartas
Volvo parts never arrived
Ordered Volvo parts. After 3 weeks waiting I asked them where my order was. They just replied that it’s in the post and just wait! The order has never arrived. Request for a refund has gone unanswered. As far as I’m concerned this company is a scam.
UPDATE: As you can see, it took them 8 months to reply to this message on here, and they’ve basically tried to make out that I was never a customer. I’m very happy to provide the invoice and proof that they took my money. Awful customer service! Steer clear and save your money.

Reply from Carpartas
Refused refund when not my error
Website said part will fit for my car VIN. Product arrived and it didn’t fit. Refused return and refund. Will not be using this company again.

Reply from Carpartas
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.


