Car Parts 4 Less Reviews 

20,515
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 543 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online ordering process is completely smooth and straightforward, while home delivery times are exceptionally fast right to their doorsteps. People also appreciate the wide range of available car components, noting that prices are very affordable and offer great overall value for money. Some reviewers were not happy with unexpected delivery delays, mentioning that urgent orders arrived late or necessary tracking updates were missing completely. A few other people also felt that receiving incorrect replacement items caused significant inconvenience and frustration during their vehicle repair work.

What people talk about most

Delivery service

Clients share positive opinions on delivery_service, frequently highlighting the swift and reliable arrival... See more

Product

Reviewers mention positive feedback about product quality, value, and availability. Customers consistently... See more

Order

Customers consistently note ambiguous experiences with order processes, highlighting a significant split in... See more

Service

Reviewers highlight positive aspects of service, expressing satisfaction with competitive prices and reliable... See more

Price

Customers had positive experiences with price, frequently highlighting affordable costs and great value for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering was easy but the annoyance is it was in stock but says collect next day. I didn't get a collection message either to say it was ready. I actually found the product on the shelf as the assis... See more

Rated 5 out of 5 stars

Still have not received order. I have now. Yes this order was late and I was beginning to wonder if it would arrive at all. Customer Service got in touch and laid my fears to rest. Two ladies acting i... See more

Company replied

Rated 5 out of 5 stars

The company could not have been more helpful. I own a classic Renault 5 . Finding parts for the car is difficult. The company gave me the part number I would need for future reference.

Rated 5 out of 5 stars

With the summer discount Car Parts for Less were particularly good value for my service parts. It was the delivery that really excelled though. I ordered late in the afternoon and at just gone 8 the n... See more


Company details

  1. #67 of 91 best companies in Auto parts shop

carparts4less.co.uk Details

Written by the company

CAN'T GET THROUGH?
New Hotline Number: 0203 788 7833
URGENT CALLBACK?
Fast E-MAIL Response: CP4LTP@carparts4less.co.uk
EMERGENCY CONTACT
Hotline Number is 0203 788 7833 -- Monday - Saturday, 9:00am-5:30pm

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

21k reviews

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4.4

All reviews

(20,515)

500 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Click and collect order email not received

Click and collect order made. Money taken from account but no confirmation email received . No way of making contact to confirm order. Ended up driving to collection store to see if order had been made and if it was available.

26 July 2026
Car Parts 4 Less logo

Reply from Car Parts 4 Less

Hi,



Thank you for taking the time to leave a review.

We take all our customer feedback seriously, whether it’s positive or negative, because we’re always looking at ways we can improve our service.

Your comments have been passed to the relevant department who are looking into the points you’ve raised and will be in contact shortly.

Regards

Rated 5 out of 5 stars

I buy my car parts from Car Parts 4…

I buy my car parts from Car Parts 4 Less because of the ease on how to make an order, the range of top quality and budget parts parts available, the super fast delivery, and great prices, They are great.

25 July 2026
Rated 1 out of 5 stars

Waste of time, too expensive and poor customer services

Fook me! Ordered again after the last order was never delivered; this time the parcel was delivered to a few neighbours down. I never received a delivered email or notification from my neighbour. I found the items nearly a week later.

I assumed it had not been delivered again and re-purchased for a lot less and quicker on Amazon!

Last time I use ECP/CarParts4 less, Amazon is much quicker and cheaper for the same items, and Amazon actually has a customer service dept that answers your emails / calls

I have spent the last few weeks trying to get a refund/collection of the bits

2 July 2026
Car Parts 4 Less logo

Reply from Car Parts 4 Less

Hi

Thank you for your understanding and giving us the opportunity to address your concerns.

Once again, please accept my apologies for any inconvenience caused. We aim to provide our customers with the best level of service possible and will continue to improve our processes based on valuable feedback like yours.

As a valued  Car Parts 4 Less customer, we hope to see you shop with us again soon.

Regards

Rated 3 out of 5 stars

Got the part at a reasonable price…

Got the part at a reasonable price however no confirmation email. Local store did have a record thankfully

15 July 2026
Car Parts 4 Less logo

Reply from Car Parts 4 Less

Hi

Thank you for your understanding and giving us the opportunity to address your concerns.

Once again, please accept my apologies for any inconvenience caused. We aim to provide our customers with the best level of service possible and will continue to improve our processes based on valuable feedback like yours.

As a valued Car Parts 4 Less customer, we hope to see you shop with us again soon.

Regards

Rated 5 out of 5 stars

Good price. Great delivery.

With the summer discount Car Parts for Less were particularly good value for my service parts. It was the delivery that really excelled though. I ordered late in the afternoon and at just gone 8 the next morning I had a call to say delivery was in its way - and for free too. You won’t get better from Amazon or a certain Germany based online shop. Will use again…if price is right.

11 July 2026
Rated 5 out of 5 stars

A happy customer

Needed parts were correctly recommended and in stock, price was competitive, delivery was in the promised timeframe. Parts were fitted. Another happy customer.

10 July 2026
Rated 5 out of 5 stars

Great vendor!

Never had an issue. Fantastic pricing, there's always a code ;-) And great service. Chap that served me for a small collection this week was ace! Thanks.

5 July 2026

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