CARPE OMNIA Reviews 

923
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the excellent quality of the products and fabrics, often comparing them favorably to luxury brands. Many consumers are delighted with their purchases, finding the clothing stylish, comfortable, and with a great fit. Additionally, many reviewers experienced fast and efficient delivery, often with tracking information provided. However, some customers also noted significant issues with customer service, reporting non-existent or unresponsive communication. A recurring concern is the difficulty in obtaining refunds for returned items, with some people waiting months or never receiving their money back. Some people also felt that sizing could be problematic, with items being too long or generally inconsistent.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many expressing satisfaction with the... See more

Quality

Customers had positive experiences with quality, with many reviewers consistently praising the excellent... See more

Delivery service

People report ambiguous experiences with delivery service, with many praising fast and efficient delivery,... See more

Customer service

Clients share negative opinions on customer service, with many describing it as shocking, appalling, and... See more

Refund

Users describe negative interactions with refund, with many reviewers reporting that they did not receive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Carpe Omnia really went beyond my expectations and I am already planning my next order. Sizing and quality is incredible. I would really recommend for anyone looking for key fashion and staple wardrob... See more

Rated 5 out of 5 stars

it took me ages to find the right fit bottoms so I was really happy when I came across carpe ominia. the delivery was quick which always helps and will definetley be keeping a eye out for new items in... See more

Rated 5 out of 5 stars

The guys at CARPE OMNIA are fantastic! Every time I've ordered something, I haven't been disappointed. Fast delivery, excellent quality of the products and fabrics. I ordered a couple of hoodies that... See more

Rated 5 out of 5 stars

Bought of CARPE OMNIA few times. Never disappointed with the product I get. One of the favorite brands my boys are wearing. Love it. And it's fast delivery with updates and tracking.


Company details

  1. Clothing Shop

Written by the company

Premium lifestyle clothing brand made to inspire and encourage others to seize everything in life.


Contact info

3.4

Average

TrustScore 3.5 out of 5

923 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 2% of negative reviews

Typically replies within 24 hours

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3.4

All reviews

(923)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered £80 worth of trousers and they…

Ordered £80 worth of trousers and they turned up promptly but the quality of the trousers is more primark, very thin and extremely short, I’m 6ft 1 and they came up inches too short and I bought a large! I returned them for a refund but was told only store credit available due to being sale items, ironically everything on yhe website is basically on sale (clever trick by them) so store credit which I have received however the website is now down for almost a week with no sign of it returning so now I have no trousers, £5 down on postage and no way of spending the gift voucher! Awful customer service to boot

7 March 2025
Unprompted review
Rated 1 out of 5 stars

Yet to receive my product or a…

Yet to receive my product or a response.

Ordered over a week ago with 24hr tracked delivery and have no response or update. More than happy to take money out of the account but can't have the decency to respond or carry out what they should be doing. Absolute scumbags as this looks to have happened to several customers. Avoid at all costs and will be contacting Trading Standards.

16 March 2025
Unprompted review
Rated 1 out of 5 stars

Order never received

Paid for an item and for delivery - tracking shows that item has still not been handed over to Royal Mail. It has now been over a week.

No response to emails. Website now also showing as ‘under construction’.

Avoid!

12 March 2025
Unprompted review
Rated 2 out of 5 stars

No reciced paid for item

Have bought an item, money has been taken from my account.. no email or text confirmation and no update on deliver over a week later.

11 March 2025
Unprompted review
Rated 5 out of 5 stars

Quick and easy

I’ve bought clothes from this company for the past two years and never had any issues whatsoever. Bought v2 light grey cargos last week and came in post start of week top quality 🤌🏽

3 March 2025
Unprompted review
Rated 1 out of 5 stars

Please avoid this company!

Please avoid this company!! Absolutely disgusting business practice. There was a clear issue with the product I ordered so I reached out on email to them. Was given clear instructions on how to return the item for an exchange in which I followed and paid for tracked postage all for them to go radio silent and ignore every form of contact since. Seems they are doing it to everyone and are scam artists. They delete all comments relating to this issue on their social media too so act all innocent. Scums!

28 February 2025
Unprompted review
Rated 1 out of 5 stars

Be careful of this company

Be careful of this company. They discount all items on their website and claim they cannot refund you on any items that are not full priced. So I’ve had a hoodie turn up which is like a tent on me and apparently all I can do is exchange it or get store credit because it was an item in the sale. Complete nonsense

25 February 2025
Unprompted review
Rated 1 out of 5 stars

Sent my items back for a refund still…

Sent my items back for a refund still nothing I would not recommend any one ordering from this company and by the looks there few people with the same issue, I’ll be opening a Facebook page to raise awareness of this company SCAMMERS

12 February 2025
Unprompted review
Rated 1 out of 5 stars

Poor Customer Service

Bought a pair of cargos, slightly too small so organised a return. Once this was approved, returned the item, got confirmation of receipt and have heard nothing from them since despite multiple emails. There is no number to talk to anyone so you literally just have to sit and wait in hope they read your emails. So i'm £45 out of pocket.

19 February 2025
Unprompted review
Rated 1 out of 5 stars

Awful Experience

I ordered cargo pants for my son for Christmas which was too small. I returned them and asked for a total refund which was not given but they suggested a store credit. I have received confirmation on 30/1/25 that they were received and will provide a gift card within 2-5 working days. I have not received this and have had no response whatsoever to my two emails chasing. I am now out of pocket for £58.00 and will not use this company again in future.

13 February 2025
Unprompted review

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