Carpet Avenue Reviews 2,397

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

very very professional and very good quality/price. absolutely satisfied and very fast delivery. love them. it is a pity that my house is small otherwise I would by again and again from them. very bea... See more

Company replied

Rated 5 out of 5 stars

i gave 5 star just because of Angela she is very fast in helping and very cooperative thanks Angela for always your quick and response

Company replied

Rated 5 out of 5 stars

I telephoned in order to get greater specification on a carpet I liked. Very satisfactory answers. The website is technically good. The delivery was fast . All went well & most of all I am happy w... See more

Rated 5 out of 5 stars

I was initially skeptical about purchasing from CarpetAvenue.com, but they far exceeded my expectations! The quality of the carpets is outstanding, and the shipping service was impressively fast—the q... See more

Company details

  1. Rug Shop

Written by the company

Carpet Avenue - Tappeti annodati a mano Per voi, l’accesso alla più vasta gamma di tappeti fatti a mano. Abbiamo tappeti per tutti: qui troverete di tutto, da semplici tappeti nomadi a moderni Kelim intrecciati a mano, splendidi e intramontabili tappeti persiani tessuti a mano e un'ampia selezione di esclusivi tappeti in ordito di pura seta, per i gusti più raffinati.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 80% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

i gave 5 star just because of Angela…

i gave 5 star just because of Angela she is very fast in helping and very cooperative thanks Angela for always your quick and response

23 March 2026
Carpet Avenue logo

Reply from Carpet Avenue

Dear Feroz,

Thank you very much for your positive review. We are always delighted to have satisfied customers and are glad that everything went smoothly.

We are pleased that Angela’s professionalism and our service made your experience with Carpet Avenue so enjoyable.

We wish you a wonderful day, and thank you once again for taking the time to share your feedback.

Kind regards,
Carpet Avenue Customer Service

Rated 5 out of 5 stars

Perfect website for Oriental carpet

Easy to find, large choice, quality and history guaranty, quick delivery, beautiful models.

17 February 2026
Carpet Avenue logo

Reply from Carpet Avenue

Good morning Marine,

Thank you very much for your email and positive feedback.  We are always happy to hear from a satisfied customer and we are glad that everything went so well. 

We hope to have the opportunity to help you with another order in the future and if you ever need some extra advice or have any questions do not hesitate to contact us. 

Have a nice day and thank you again for taking the time to share your comments.  

Kind regards,
Carpet Avenue Customer Service

Rated 5 out of 5 stars

very very professional and very good…

very very professional and very good quality/price. absolutely satisfied and very fast delivery. love them. it is a pity that my house is small otherwise I would by again and again from them. very beautiful carpets. so much quality and choice. absolutely addictive!!!!

3 February 2026
Carpet Avenue logo

Reply from Carpet Avenue

Good morning Antonio,

Thank you very much for your email and positive feedback.  We are always happy to hear from a satisfied customer and we are glad that everything went so well. 

We hope to have the opportunity to help you with another order in the future and if you ever need some extra advice or have any questions do not hesitate to contact us. 

Have a nice day and thank you again for taking the time to share your comments.  

Kind regards,
Carpet Avenue Customer Service

Rated 4 out of 5 stars

I like rugs and surfing Carpet Avenue…

I like rugs and surfing Carpet Avenue site has been extremely interesting and leisurely. I'm happy with the purchase. The only thing missing were the certificates .

17 November 2025
Carpet Avenue logo

Reply from Carpet Avenue

Dear Customer,

Thank you very much for your kind feedback and for choosing us — we’re delighted to hear that your experience with Carpet Avenue has been enjoyable and that you’re happy with your purchase.

Regarding the certificates, please note that they are always sent via email as soon as the rug leaves our warehouse. Our customer service team will reach out shortly to resend them to you.

Thank you again for your trust. We truly appreciate it and remain at your disposal for anything you may need.

Kind regards,
Carpet Avenue Customer Service

Rated 5 out of 5 stars

Wood carpet

All wss fine. The colori of the carpet from the web and from live It Is notbthevsame. O choose a dark Red carpet that from live Is much dark rater than in the web. But It Is fine as well.

25 November 2025
Rated 5 out of 5 stars

DO NOT hesitate !

I was initially skeptical about purchasing from CarpetAvenue.com, but they far exceeded my expectations! The quality of the carpets is outstanding, and the shipping service was impressively fast—the quickest I've experienced in Europe. The carpets were even more beautiful in person, truly matching—if not surpassing—what was shown online. Thank you, CarpetAvenue.com!

15 November 2024
Rated 5 out of 5 stars

I telephoned in order to get greater…

I telephoned in order to get greater specification on a carpet I liked.
Very satisfactory answers.
The website is technically good.
The delivery was fast .
All went well & most of all I am happy with my carpet

15 April 2024

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