Amazing outcome done by carpet bright . My living room carpet and porch carpet look absolutely brand new again. David and Alvin were very punctual arriving on time and we are so pleased to both of the... See more
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Review summary
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We have just had our stair carpet cleaned by Alvin,he was very polite and friendly and obviously an expert in his field. Alvin told us how he would be cleaning our carpet and showed us each stage of... See more
Company replied
Today ViKtor came to clean our living room carpet, stairs and landing. Also two low Victorian chairs. ViKtor was charming and professional from the start and always polite and considerate.... See more
Company replied
John from Carpet Bright UK just finished cleaning our carpets and sofa chair. John was punctual, arrived on time, was friendly and professional and got the job finished in the time he predicted. Excel... See more
Company replied
Company details
About Carpet Bright UK
Written by the company
Carpet Bright UK offers exceptional carpet, rug, curtain, mattress and upholstery cleaning services to domestic and commercial customers across London and the Home Counties.
We're a professional carpet and upholstery cleaning company established in 1995. We offer fast, effective, and affordable cleaning solutions with long-lasting results, working closely with our customers to ensure their individual needs are met. Our industrial steam cleaning machines and team of certified technicians guarantee high-quality workmanship with every clean.
Why use Carpet Bright UK?
We only use eco-friendly natural cleaning solutions. Our super-quick carpet-drying system works within two hours. We will never pressure you to buy or offer you a service you don’t need. Our certified team takes pride: you’re guaranteed a great job on the day.
Carpet Bright UK’s technicians offer exceptionally high standards of customer service. We’ll always tell you clearly what we’re going to do before we start. We’ll make sure to arrive on time: punctuality is our watchword. We offer a no shrinkage guarantee. We are fully insured.
Areas We Serve
London, Kent, Surrey, East Sussex, West Sussex, Berkshire, Buckinghamshire, Hertfordshire & Essex.Contact info
United Kingdom
- 02030115590
- info@carpetbright.uk.com
- carpetbrightuk.com
4.8
Excellent
2k reviews
Replied to 66% of negative reviews
Typically replies within 2 weeks
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Dan when up and be on today Top job
Dan when up and be on today Top job. Definitely recommend to anyone. Will be using again.
19 March 2026
Unprompted review
Reply from Carpet Bright UK
Hi Luke, thank you for your great feedback! We're really pleased to hear Dan went above and beyond and delivered a top job. We truly appreciate your recommendation and look forward to helping you again in the future!
Professional Carpet Service
Really happy with how everything turned out. Alvin cleaned the rug, bedrooms, and hallways and did a great job getting rid of stains.
He was friendly, easy to talk to, and clearly knew what he was doing. I’d definitely recommend him and would use him again.
16 March 2026
Unprompted review
Reply from Carpet Bright UK
Hi Cay, thank you for your wonderful review. We're so pleased to hear you were happy with the results and that Alvin did a great job cleaning your rug, bedrooms, and hallways while successfully removing the stains. It's great to know he was friendly, approachable, and professional throughout. We really appreciate your recommendation and look forward to being of service again in the future.
Viktor came to clean my sofas rug and…
Viktor came to clean my sofas rug and cushions . As ever he did a brilliant job arrived on time and was so friendly and professional I would certainly recommend Carpet Bright to anyone .
17 March 2026
Unprompted review
Reply from Carpet Bright UK
Thank you for your kind review. We're delighted to hear Viktor delivered another brilliant service and that you were happy with the cleaning of your sofas, rug, and cushions. It’s great to know he arrived on time and provided a friendly and professional experience. We truly appreciate your recommendation and look forward to helping you again in the future.
Very efficient
Very efficient. The gent was polite, clean, tidy & a thoroughly good job was carried out. It’s nice to have our carpets clean again.
17 March 2026
Unprompted review
Reply from Carpet Bright UK
Hi Kelly, thank you for your lovely review. We're really pleased to hear you found the service efficient and that our technician was polite, clean, and tidy while delivering a thorough job. It’s great to know you’re enjoying having your carpets clean again. We appreciate your feedback and hope to be of service again in the future.
Amazing results, smells unreal - return customer.
Third clean with carpet bright last week for a full end of tenancy carpet clean.
Very happy once again, carpets looks brand new and smell great. The engineer took time to go over stubborn stains and took pride in his work.
A viewer even stated “are the carpets new”
Will not hesitate to use Carpet Bright again.
9 March 2026
Unprompted review
Reply from Carpet Bright UK
Hi Steph, thank you for your amazing review and for choosing us again. We're so pleased to hear you were happy with the results of your end of tenancy clean and that your carpets are looking brand new and smelling great. It’s fantastic to know our technician took extra care with the stubborn stains and took real pride in the work, and even better that it impressed your viewer. We truly appreciate your continued support and look forward to helping you again in the future.
4stars don't over egg what you can do
The reason for 4 stars is that I was lead to believe that they would get all the stains out but they didn't get them all out but then the carpet is 20 years old so they did what they could and I'm fairly happy with that but next time don't over egg what you can do
11 March 2026
Unprompted review
Reply from Carpet Bright UK
Hi Sheila, thank you for your honest feedback. We're pleased to hear you were fairly happy with the overall result, especially given the age of the carpet. We do always aim to achieve the best possible outcome, but some older or set-in stains can be permanent. That said, we really appreciate your comments regarding expectations and will take this on board to ensure we communicate more clearly in the future. Thank you again for your feedback and we hope to be of service again.
Second visit & Alvin was a Star again!
This is the second time we have called out Carpet Bright to help us with some carpets and we specifically asked for Alvin who came the first time.
We asked for Alvin as he gives us confidence that he will do everything in his power to leave the carpets as clean as is physically possible and once again we were not disappointed with the result!
14 March 2026
Unprompted review
Reply from Carpet Bright UK
Thank you for your wonderful review and for choosing us again. We're delighted to hear you specifically requested Alvin and that he delivered another great result. It’s fantastic to know he gives you confidence and always does everything possible to get your carpets as clean as they can be. We truly appreciate your continued support and look forward to helping you again in the future.
Dan was super friendly and he carried…
Dan was super friendly and he carried out an excellent job on my carpets, including moving my furniture where necessary.
Highly recommend.
11 March 2026
Unprompted review
Reply from Carpet Bright UK
Hi Patricia, thank you for your lovely review. We're so pleased to hear Dan was friendly and carried out an excellent job on your carpets, including helping with moving the furniture where needed. We really appreciate your recommendation and hope to be of service again in the future.
Always excellent results at great prices.
We've been using Carpet Bright UK (Alvin) for many years now because they do a fantastic job, friendly, efficient and excellent rates. Alvin is excellent at his work and is on time, thorough, respectful and friendly. Definitely recommend.
9 March 2026
Unprompted review
Reply from Carpet Bright UK
Hi Claire, thank you for your wonderful review. We're delighted to hear that Alvin and the team continue to deliver excellent results year after year. It's fantastic to know you find our service friendly, efficient, thorough, and at great rates. We truly appreciate your continued support and recommendation and look forward to helping you again in the future.
Highly recommended
Dan did an excellent job. Very polite and respectful of our property. The arrangements beforehand were good and Chloe kept us up to date with our order. Would highly recommend.
4 March 2026
Unprompted review
Reply from Carpet Bright UK
Hi Mrs Johnson, thank you for your lovely review. We're thrilled to hear that Dan did an excellent job and was polite and respectful of your property. It's great to know that Chloe kept you well informed throughout the process. We really appreciate your recommendation and look forward to being of service again in the future.
Impressed again
This was my second time using Carpet Bright UK and once again I’ve been really impressed.
The booking process is quick and straightforward, and they were able to come out just two days later, which was fantastic.
Alvin cleaned my carpets (for the second time) and he was, as before, quick, professional and absolutely charming. My rug had really suffered over winter with mud and general wear. I genuinely thought I was going to have to throw it away, but it has come up looking fabulous.
Reliable service, great results and a lovely representative of the company. I wouldn’t hesitate to recommend them and will definitely use them again.
2 March 2026
Unprompted review
Reply from Carpet Bright UK
Hi Jessica, thank you for your fantastic review and for choosing us again. We're delighted to hear that Alvin delivered another quick, professional, and charming service, and that your rug came up looking fabulous despite the winter wear. It's great to know you found the booking process easy and the service reliable. We truly appreciate your recommendation and look forward to helping you again in the future.
Highly recommended.
Mike kept in touch on the journey to our flat as traffic can be unpredictable. Once arrived, he was friendly, cheerful and hardworking, got set up immediately and did an absolutely terrific job, leaving the 14-year-old carpets looking clean and fresh. I was really impressed. Carpet Bright is a well-run firm. Phone calls and emails are answered immediately and arrangements are efficient. The fee for the job was extremely reasonable, and the whole experience was easy and stress-free.
18 February 2026
Unprompted review
Reply from Carpet Bright UK
Hi Joan, thank you for your wonderful review. We're thrilled to hear that Mike provided a friendly, cheerful, and hardworking service, keeping you updated along the way and leaving your 14-year-old carpets looking clean and fresh. It's great to know you found our communication efficient, the pricing reasonable, and the whole experience stress-free. We truly appreciate your kind words and recommendation, and we look forward to helping you again in the future.
Excellent job
Asked for the carpets to be cleaned at short notice and the receptionist was very helpful. Daniel Umney came exactly on time and did a brilliant job. The carpets look brand new. Thank you.
16 February 2026
Unprompted review
Reply from Carpet Bright UK
Hi CT, thank you for your great review. We're delighted to hear that Daniel arrived on time and did a brilliant job, leaving your carpets looking brand new. It's wonderful to know our receptionist was helpful with your short-notice request as well. We really appreciate your feedback and look forward to being of service again in the future.
Outstanding Alvin
This is at least the eighth time Alvin has made my carpets look like new. His dedication to ensuring the absolute best outcome when cleaning my carpets and rugs is second to none. He is always polite, friendly, warm and extremely respectful of my property. He is punctual (always giving 30 minutes notice of arrival) and a delight to have in the house. I recommend him without reservation and thank him wholeheartedly for his fabulous work. Fair pricing is an added bonus!
16 February 2026
Unprompted review
Reply from Carpet Bright UK
Hi Sarah, thank you for your amazing review. We're thrilled to hear that Alvin has consistently made your carpets look like new and that his dedication, professionalism, and friendliness continue to impress. It's wonderful to know you appreciate his punctuality, respect for your property, and the quality of his work, as well as our fair pricing. We truly value your recommendation and continued support, and we look forward to helping you again in the future.
Very satisfied customer
Alvin a great guy from start to finish. He was very informative and professional,
Carpet and sofas look great
Good, reliable firm with great staff and will be happy to recommend to family and friends.
14 February 2026
Unprompted review
Reply from Carpet Bright UK
Hi Sharon, thank you for your wonderful review. We're delighted to hear that Alvin provided a professional and informative service from start to finish, and that your carpets and sofas look great. It's fantastic to know you found our team reliable and would happily recommend us to family and friends. We truly appreciate your feedback and continued support.
Alvin sprinkles a little stardust
I was met by Alvin who arrived on time and was very friendly and helpful. He cleaned all my carpets superbly, even tracking the route of my white Persian cat as he went! He did an excellent job and I definitely recommend Carpetbright to everyone.
13 February 2026
Unprompted review
Reply from Carpet Bright UK
Hi Mark, thank you for your fantastic review. We're thrilled to hear that Alvin arrived on time, was friendly and helpful, and did an excellent job cleaning all your carpets - even following your Persian cat’s path! It’s wonderful to know you’d recommend us to everyone. We truly appreciate your feedback and support.
A great dxperience
Dan was prompt, efficient, kind and did a great job. Nothing was too much for him. The carpets look great! Thank you.
12 February 2026
Unprompted review
Reply from Carpet Bright UK
Hi Christine, thank you for your wonderful review. We're thrilled to hear that Dan was prompt, efficient, and kind, and that he did a great job on your carpets. It's fantastic to know you’re happy with the results. We truly appreciate your feedback and support.
This is the second year we have had Zac…
This is the second year we have had Zac to clean our carpet.Very professional and informative.I would recommend this company.
11 February 2026
Unprompted review
Reply from Carpet Bright UK
Hi Mary, thank you for your lovely review. We're delighted to hear that Zac provided a professional and informative service again this year. It's fantastic to know you would recommend our company. We truly appreciate your continued support and look forward to helping you again in the future.
Excellent serviceWe had Viktor clean our carpets and…
We had Viktor clean our carpets and upholstery at our house in Bishops Stortford for the second time - he was thorough, polite and did an excellent job. Would highly recommend him!
5 February 2026
Unprompted review
Reply from Carpet Bright UK
Thank you so much, Brodie, for your kind words and for inviting Viktor back for a second visit - it truly means a lot to us. We’re delighted to hear you were pleased with the carpet and upholstery cleaning and that you found the service thorough and professional. We really appreciate your recommendation and your continued trust in us, and we look forward to helping you again in the future.
Very pleasant professional service
Very pleasant professional service. Everything explained clearly and results were amazing
Thank you
5 February 2026
Unprompted review
Reply from Carpet Bright UK
Thank you so much, Kelly, for your lovely feedback. We’re really pleased to hear you found the service professional and that everything was clearly explained - that’s exactly what we aim for. Even better that you’re happy with the results! We truly appreciate you taking the time to share your experience and hope to help you again in the future.
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