Absolutely brilliant. Quoted on line, no hidden extras. Booked and text quickly arrived with confirmation of the booking. Rang to say the appointmenr could be earlier. Arrived, got on with the job in... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We just moved into our new home and previously the property had been rented so the carpets were very dirty. Carpet Pro done an excellent job and now the carpets look so much better. Arrived on time an... See more
I’m super happy with this service as I contacted lots of carpet cleaning companies and they ‘seem’ to make up a price. I loved that I received a pop up that gave me an instant quote that was far cheap... See more
Very smooth service from start to finish. Hugo kept me informed throughout the process from time of arrival till the job was done. Great value for money, carpets came up looking clean and fresh saving... See more
Company details
Written by the company
Carpet Pro Kent, run by Grant and Michael, prides itself on delivering a level of service that stands out from the rest. We offer professional carpet and upholstery cleaning at a clear, fixed price per room or item — no hidden charges. With over 700 reviews across Facebook and Google and many loyal repeat clients, our reputation is built on consistent results and excellent customer care. Every clean includes a minimum four-stage process using professional steam extraction, along with odour treatment and stain removal as standard. Unlike many companies, we don’t add surprise charges when we arrive — everything needed for a thorough clean is included. For complete peace of mind, we offer a simple guarantee: if you’re not happy for any reason, you don’t pay. We are fully insured, experienced and qualified, providing reliable carpet and upholstery cleaning for both residential and commercial clients. Carpet Pro Kent proudly services Maidstone and the surrounding areas across Kent.
Contact info
6 Buckland Road, ME16 0SL, Maidstone, United Kingdom
- 08000996690
- Michael@carpetclean-uk.com
- carpetclean-uk.com
Great service
Great service, my carpets looked & smelt great afterwards! Jason was very polite & helpful, I can’t recommend enough.
15 October 2025
Unprompted review
Great service
Great service. Booked on line, quoted and stuck to price. Contacted and confirmed by text. Turned up on time. Hugo was very polite and helpful.. Carpets look lovely. Would definitely recommend. Thank you
22 September 2025
Unprompted review
Absolutely brilliant
Absolutely brilliant. Quoted on line, no hidden extras. Booked and text quickly arrived with confirmation of the booking. Rang to say the appointmenr could be earlier. Arrived, got on with the job in hand. Efficient, tidy, and got my sofas looking like new. Beautiful fragrance left. We are so pleased. Carpets next! Thank you I would thoroughly recommend Carpet Pro.
16 September 2025
Unprompted review
Great communication and prices
Great communication and prices. Excellent and professional job. I’d recommend this company.
16 September 2025
Unprompted review
Friendly and on point!
They were on time, proactive in getting the job done and were efficient with their time.
Service was good and friendly and there was very little fuss. As we're in a very rural location, it was great that they were keen to service our property, where other suppliers tend to find it out of their way.
Thank you, team - the sheer volume of dirt that came out of that carpet was astounding.
9 September 2025
Unprompted review
Fantastic service and results
Fantastic service and results. Carpet looks immaculate. Would definitely recommend to friends and family
3 September 2025
Unprompted review
Fantastic result on the carpets
Fantastic result on the carpets, they've come up like new. Thank you so much!
21 August 2025
Unprompted review
Brilliant service and result!
Pleasant young man, who did a brilliant job.He cleaned our hall, lounge and study.
Very professional, and we are so pleased with the results. We can certainly recommend the company. Thank you Carpetpro.
22 August 2025
Unprompted review
Great service very professional and the…great value
Great service very professional and the carpets came up like new
7 August 2025
Unprompted review
Really pleased with the results of my…
Really pleased with the results of my through lounge carpet clean. Looks so much brighter & numerous marks at the dining room end have gone. It was a very thorough job, carried out by a lovely respectful young man.
7 August 2025
Unprompted review
Excellent job
Arrived early and he done an excellent job, cleaned the carpets be for I moved in. Was really pleased with job and even showed me the dirty water that the machine had collected. Also good communication from booking to completing.
6 August 2025
Unprompted review
Great job on our sofas
Shaun explained everything and did a brilliant job. Our sofa's look amazing. They took a good 24 hours to dry well enough to sit on, but well worth the wait.
1 August 2025
Unprompted review
Excellent Result.
Shaun was brilliant. Communicated effectively leading up to the appointment. Did a walk through and explained what he would do. Did a brilliant job. Carpets look clean and fresh. Will definitely be booking again. Thank you Shaun and team.
1 August 2025
Unprompted review
Shaun was in time very pleasant and…
Shaun was in time very pleasant and cleaned my heavily soiled carpets beautifully, I am amazed at the results
Thank you definitely recommend
2 August 2025
Unprompted review
Prompt response
Hugo was polite and helpful both on the phone and at place of work. Would definitely recommend.
24 July 2025
Unprompted review
Like Brand-new carpets again
Easy booking appointments with a choice if dates and times to suit. Reminder before appointment date due. Carpet come up beautifully, especially the hallway and feel brad-new again. Thankyou!
26 July 2025
Unprompted review
Great job
Great job, communication was good, brought the carpets back to life and smelling fresh.
18 July 2025
Unprompted review
Great experience
Great experience. Efficient and fast. Very good communication. Will definitely use again and will recommend
10 July 2025
Unprompted review
Excellent service and carpets looked…
Excellent service and carpets looked amazing 👏 very happy thank you
11 July 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.