Carpet Cleaning Co Reviews 81

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Josh was very quick to respond, informative and thorough in assessing end of tenancy carpet cleaning in a split staircase 2 level period property. Aaron was also informative, courteous and did a fant... See more

Rated 5 out of 5 stars

Professionalism at it's utmost best ~ from start to finish What Josh doesn't know about carpets isn't worth knowing! He cleaned a 20 year old wool carpet a nd it now looks brand new ~ he never... See more

Rated 5 out of 5 stars

Josh was super professional, turned up on time and was really easy to talk to even when first dealing with him to enquire about prices. He was considerate when moving furniture around and did an amaz... See more

Rated 5 out of 5 stars

Josh was really helpful in discussing what we wanted doing at the property before we booked the appointment. On the day he was punctual, friendly and honest. Our carpets are quite old and he managed o... See more

Company details

  1. Carpet cleaning service
  2. Upholstery cleaning service

Written by the company

Carpet Cleaning Co is a family run business based in Ashford, Kent. Specialising in carpet, upholstery and hard floor cleaning to both domestic and commercial clients. We work closely with all our customers to ensure all their individual needs are met and strive to provide a reliable and transparent service which is also cost effective. Leading industry machinery, training and solutions provide our customers with not just carpets and upholstery that dry in a matter of hours but a 5 star service every time! Carpet Cleaning Co will offer exceptional customer service to everyone and will ensure that customers are fully aware of what to expect from our process. We are confident in our work and offer customers with a 100% satisfaction guarantee.


Contact info

4.9

Excellent

TrustScore 5 out of 5

81 reviews

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Rated 5 out of 5 stars

Fantastic service, highly recommend!

Josh was very quick to respond, informative and thorough in assessing end of tenancy carpet cleaning in a split staircase 2 level period property. Aaron was also informative, courteous and did a fantastic job of cleaning the carpets which after 8 years of use now look like new again. Thank you so much. Highly recommend!

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Carpet Cleaning - Most Excellent

Aaron was extremely professional. With pleasant manners and great communication skills, he talked me through the process before during and after the work and was flexible to adapt to my ‘ask’. He came at very short notice and overall I’d say the service was excellent with amazing results and great value.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding professionalism

Had two bedrooms and stairs cleaned today! Outstanding professionalism, the carpets look almost new again! Aaron was very polite and considerate throughout, and showed such attention to detail. Will definitely be using this company again, thank you!

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Carpet clean

Quick and easy to book in with Josh, everything explained, asked about problem areas, work carried out with professionalism, all stains removed! And the carpets look a million times better! Thanks carpet cleaning co!

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Happy Customer

Very pleased with the service we received from Josh. He tested the material on our chairs before he cleaned them and once cleaned they came up like new. He also did a great job on a woollen rug that had plenty of footfall. Would highly recommend

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Aaron came to clean my carpets

Aaron came to clean my carpets, he was absolutely great in explaining everything to me, very professional, the carpets came up a treat would highly recommended Carpet cleaning company, 🙂, a very happy customer

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Strongly recommend …

Not only did the end result look great but they were amazingly helpful right from the start from coming to look at the job to how hard they worked when they were here. I can not recommend this company strongly enough I will definitely be using them again in the future

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Josh was super professional, turned up on time and was really easy to talk to even when first dealing with him to enquire about prices. He was considerate when moving furniture around and did an amazing job on our floor which looks brand new again. Would highly recommend Josh to anyone.

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent carpet clean

Great communication before and after the clean. Carpets heavily stained and very smelly from an incontinent pet and a puppy. Arrived on time. Worked hard to leave me with fresh smelling, stain free and almost dry carpets. Followed up with a check in 24 hours later and sent invoice once I was happy. Excellent service. Thoroughly recommend and I will use again.

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

So happy I went with this company to clean our living room carpet. Having 2 toddlers, 2 dogs and a cat with a cream carpet it had certainly seen better days and it was beyond my capability to get it as clean as I would have liked.
They were extremely professional and exceeded my expectations. I now have a fresh clean carpet throughout my lounge again, my only regret is not having it done sooner.
I will definitely be having them back again.
If you are considering having this company clean your carpets then I suggest going for it, you won't be disappointed.

Highly recommend.

27 May 2025
Unprompted review
Rated 5 out of 5 stars

Joshua was very helpful and…

Joshua was very helpful and knowledgeable re our very grubby wool carpet!
He worked considerately and swiftly and was a pleasure t9 meet him.
Our carpet looks really clean and bright!
Thankyou Joshua, will be in touch.
We would not hesitate to call you again.

4 March 2025
Unprompted review
Rated 5 out of 5 stars

Great service.

Josh sent round two very pleasant young men who did a great job of cleaning our carpets at a very reasonable price. Highly recommended.

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Give Josh and his Team a call

Josh and the team were great. They responded to my enquiry quickly and provided a competitive quote for the work. Josh called me twice during the work (as I was out) to keep me updated of what was going on and to make me aware that they were having to work hard to remove some stubborn stains (it is a wool carpet and I have 2 young kids!) The job on the carpet was tremendous, it’s given it a new lease of life and certainly got it looking somewhere near its best (it’s been down 12 years and there it’s been well worn). My thanks to Josh and Aaron for taking the job on and making a great job of it.

19 February 2025
Unprompted review

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