Carpetland worked with me and my schedule. They were informative and the team professional. They accomplished more than I expected refinishing 50 year old oak floors. They look new. Price, quality of... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Worked with Randy to get measurements for carpeting our basement, he came out very quickly and showed us some samples - very much a no-pressure experience. We picked the carpet we liked and the in... See more
Company replied
We've worked with Jeff to work through floor work room by room, including both carpeting and hardwood. Carpetland's pricing can't be beat, and their installers are top notch. They treat your house w... See more
Company replied
Overall, we are very pleased with our experience at Milford's Carpetland! Melissa did a great job of educating us on the differences between each type of carpet and helping us find the best one for o... See more
Company replied
Company details
Information provided by various external sources
Greater Cincinnati's leading full-service flooring company. We have the widest selection of every flooring category, from carpet, to tile, vinyl and hardwood. We also are the region's exclusive Natural Interiors Design Center, so we offer a full range of people- and planet-friendly flooring products, and can provide you with each product's indoor-air quality or other environmental certifications.
Contact info
10101 Springfield Pike, 45215, Cincinnati, United States
- 513-771-2345
- kweisbacher@kwflooring.com
- carpetlandcarpetone.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The floors turned out beautiful
The floors turned out beautiful. But it was a nightmare of a week. The installation guy(s) did not come any any set time and would show up at random often only one guy by himself. The first day they (2) didn't get to my home until 5pm and left at 8pm. Didn't return the next day until noon and stayed until 8pm. The 4th day they came at 5pm and left at 6pm. And the 5th day they worked 13 hours to try to complete the job by the Friday deadline. However not all parts were ordered properly and the were missing two key parts. At the beginning, they didn't have all of the supplies nor the thresholds delivered with the wood delivery the week prior. After everything I love the floors but it was a huge headache to get it all installed.

Reply from Carpetland Carpet One Floor & Home
Happy with the product and the install
Happy with the product and the install, very professional!

Reply from Carpetland Carpet One Floor & Home
A special Thanks to Randy and his crews at Carpetland.
Randy is very thorough and utilizes his time wisely as his response time cant be matched with getting estimates back to me. The quality is always great and him and his crews go above and beyond on our jobs. Thank you Randy and we will be seeing you soon.

Reply from Carpetland Carpet One Floor & Home
Overall they did a great job
We recently bought carpet for our living room, bedroom and stairs from Carpetland. Melissa was our salesperson. She did a great job helping us pick the right carpet and coming out for the measurements. She was very good about following up on all phone calls and answering our questions.
When the carpet was supposed to be installed they arrived with only the living room carpet. Apparently the bedroom carpet had been overlooked. So this called for another day of installation. That was disappointing and the reason for only giving them 4 stars. So far we are very happy the installation and the quality of the carpet.

Reply from Carpetland Carpet One Floor & Home
Ricky was so helpful and profession …
Ricky was so helpful and professional when we took my mom to Carpetland in Milford to pick out her carpet. He reassured us that they would take care of her carpet needs. And they did. He called and emailed me with a quote after he measured mom's apartment. Within a few weeks the carpet was in and he called again to set up the installation appointment. The installers were considerate and professional. Mom is very pleased with her carpet. We all appreciate Carpetland's service and would recommend it to our friends and family. Thank you!

Reply from Carpetland Carpet One Floor & Home
I highly recommend Carpetland Milford Ohio
and... our salesman Ricky was the best....professional, courteous, efficient, and great follow-up.

Reply from Carpetland Carpet One Floor & Home
Follow through, job completed!
Joshua worked with us twice at our rental property and once on our personal property during prep for re-sale. He was very attentive to our requests and paid attention to our budget and our scheduling- which on each account were imperative! We would recommend working with Josh in the future for flooring needs!
Thanks again Josh!

Reply from Carpetland Carpet One Floor & Home
All good
Installers did a great job on our house which has a lot of angles and finished the job very quickly. We upgraded on the carpet, but were satisfied with the price. Everyone was great to work with.

Reply from Carpetland Carpet One Floor & Home
Great Service!
On time, excellent installation, and great customer satisfaction.

Reply from Carpetland Carpet One Floor & Home

Reply from Carpetland Carpet One Floor & Home
Great salesman
Randy's a great salesman and has a very fine eye for detail. The installers did a great jobook as well. Randy did a follow up to make sure we were satisfied and the job was done correctly. Best of all very competitive pricing.
Thanks a bunch You're the Best !

Reply from Carpetland Carpet One Floor & Home
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







