Carpet Online Reviews 19

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Interior designer
  2. Home Furniture Shop

Written by the company

Carpetonline.co is an online store selling handmade carpets, rugs, kilims. Buying carpets online is simple. Free shipping on all orders.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Stunning vinyl flooring, excellent quality and price

Had a fantastic experience with this company, bought herringbone vinyl flooring, excellent quality, price and looks so nice in my bathroom, I will definitely be buying more for when I decorate my washroom , I would definitely recommend using this company, can’t fault them, very trustworthy, this is my go too company from now on

22 December 2023
Unprompted review
Rated 5 out of 5 stars

A truly beautiful carpet and a perfect sales process

I recently ordered a beautiful carpet with a Persian Fish theme from Carpet Online, based on the item's description and accompanying clear and full color photo. The carpet was recently delivered to my home, and it arrived quickly and in perfect condition. For shipping, I noted that the carpet had been carefully folded, rolled and then wrapped and tied in three separate layers of heavy protective plastic sheeting before being placed in a waterproof outer covering for mailing. Upon opening and unrolling the carpet itself, I was amazed and very pleased to discover that the carpet is of an even higher quality, richer in color and more striking in design than I had expected. I am awestruck by how beautiful it looks in my home and how perfectly and carefully woven it is; I can see that the weaver took the time and dedication to create an incredible treasure and work of art. My thanks to Carpet Online and my gratitude for a seamless purchase transaction and delivery process for such a beautiful carpet. It was a pleasure doing business with the vendor, and I am looking forward to other purchases from Carpet Online in the near future.

2 March 2021
Unprompted review
Carpet Online logo

Reply from Carpet Online

Mr Hampton,
Thank you so much for taking the time to write us such a lovely review. It's very much appreciated. We're so pleased to hear that you're happy with our service and we hope you enjoy your rug you purchased from us forever! Looking forward to do business with you in the future.
All the best!
Haluk

Rated 5 out of 5 stars

Spectacular Little Rug

Very helpful staff. Incredibly fast shipping for a fair price. This rug is essentially a faithful replica of a very early type of Turkish rug normally reserved for museum collections, but now available here affordably for home decor. It has an elegant classical Turkish Oushak design, tightly woven from excellent, hand-spun wool with lovely, variegated colors using vegetable dyes. And a very reasonable price point. Very impressive production.

22 January 2021
Carpet Online logo

Reply from Carpet Online

Mr Castriota,
Thank you for taking the time to review our online store!
We're delighted to see you're happy with your order. We work hard to ensure we offer the best quality products at the best prices.
Thanks again and we hope to see you again soon!
-Haluk

Rated 5 out of 5 stars

Very efficient and I now have a very…

Very efficient and I now have a very pretty Mazandaran kilim. I am delighted with the service

6 October 2020
Unprompted review
Carpet Online logo

Reply from Carpet Online

Mrs Young, thank you so much for being the loveliest customer ever! We're always so appreciative to see you come back to our online store for more rugs. We hope you love your beautiful kilim forever. Kind Regards,
-Haluk

Rated 5 out of 5 stars

Staff was very helpful at…

Staff was very helpful at carpetonline.co and I receive my rug ontime. I’II definetly come back.

24 September 2020
Unprompted review
Carpet Online logo

Reply from Carpet Online

Hi Shelly,
Thanks for taking the time to review our online store.
We are happy to see the delivery was in prompt manner. We appreciate your custom and
hope to deal with you again in the future.
-Haluk

Rated 5 out of 5 stars

I've received my rug today

I've received my rug today, it is exactly what I was picturing and it is very beautiful.

21 August 2020
Unprompted review
Carpet Online logo

Reply from Carpet Online

Thank you so much Nesly!
We're very thankful for customers like you that are able to see just how truly passionate we are about these works of art. Our aim is to provide an enjoyable, stress free experience when rug shopping online, so it's wonderful to hear that it is so.
Thank you again
-Haluk

Rated 5 out of 5 stars

Thank you for your great service

Thank you for your great service. I hope come back to your store for more rugs in the future.

20 August 2020
Unprompted review
Carpet Online logo

Reply from Carpet Online

Hi Giann,
Many thanks for your kind words, we're glad you like your rug.
Hope to see you again in the near future.
-Haluk

Rated 5 out of 5 stars

I received my beautiful rug so fast

I received my beautiful rug so fast. Thank you for your service.

4 June 2020
Unprompted review
Carpet Online logo

Reply from Carpet Online

Hi Cigdem,
Thank you so much for your review ! We're so excited that you had a stress-free experience with our online store, this is exactly what we hope for. We hope you enjoy your rug forever.
Regards
-Haluk

Rated 5 out of 5 stars

Excellent service!!

Excellent service!!! Beautiful rug!!!
Thank you

23 January 2020
Unprompted review
Carpet Online logo

Reply from Carpet Online

Mrs Ganch,
Thank you so much for the amazing review! We're so appreciative of your kind words. We look forward to helping you in the future for all your rug needs.
Thanks again
-Haluk

Rated 5 out of 5 stars

Amazing selection of beautiful

Amazing selection of beautiful, authentic, one of a kind rugs... all at very fair prices!

23 August 2019
Unprompted review
Carpet Online logo

Reply from Carpet Online

Mr Rober,
Thank you so much for the review! You bought a beautiful odd size hallway runner, we're so glad that you loved it. We work hard to ensure we offer the best quality for our clients.
We look forward to seeing you again soon!
Thanks,
-Haluk

Rated 5 out of 5 stars

thank you for your excellent service.

thank you for your excellent service.
I received my carpet so fast.

23 August 2019
Unprompted review
Carpet Online logo

Reply from Carpet Online

Hi Lara,
Thank you for the review ! We're so glad that you were happy with our service.
Please do not hesitate to contact us for your questions or rug needs in the future.
Wishing you all the best!
-Haluk

Rated 5 out of 5 stars

Thank you for your service

Great job ,Thank you for your service !

21 August 2019
Unprompted review
Carpet Online logo

Reply from Carpet Online

Mrs Kort,
Thank you for choosing Carpetonline.co to help tie your space together. We take our customer service and our reputation very seriously.
Thanks again for your positive feedback and we look forwarding to working with you in the future. -Haluk

Rated 5 out of 5 stars

happy!

very good deal
i come again

12 March 2019
Unprompted review
Carpet Online logo

Reply from Carpet Online

Mr & Mrs Schaffter,
Thank you for taking the time to review our company!
Our goal is to provide 100% customer satisfaction while offering you the very best selection of high quality area rugs. We look forward to seeing you again soon!
Thanks,
-Haluk

Rated 5 out of 5 stars

thank you for good services

thank you for good services, I'll recomended your products to all my friends, good product , fast delivery and best service...

regards
Mike.

16 January 2019
Unprompted review
Carpet Online logo

Reply from Carpet Online

Hi Mr Durant,
I would ike to thank you for your kind word. Thanks again for your positive feedback and we look forwarding to working with you in the future.
Sincerely,
Haluk

Rated 5 out of 5 stars

Thank You.

Thank you for your excellent service, the delivery was very fast. Will definetly be returning for a second carpet.

26 December 2018
Unprompted review
Carpet Online logo

Reply from Carpet Online

Mr Varon,
Thank you for your positive review and we're happy to see you're happy with your order.
We are looking forward to see you again soon!
Thanks again,
-Haluk

Rated 5 out of 5 stars

thank you for your excellent service.

thank you for your excellent service.
I received my carpet so fast.

17 December 2018
Unprompted review
Carpet Online logo

Reply from Carpet Online

Thank you so much Mr Ugurola,
We're very thankful for customers like yourself that are able to see just how truly passionate we are about our online store. Our only aim to provide an enjoyable and stress free experience when rug shopping so it's wonderful to hear that it is so.
-Haluk

Rated 5 out of 5 stars

Excellent 👌

Definitely I can recommend it for everyone who wants to buy carpet online. It was amazing experience, staff was very helpful. If you have any questions they are clearly explaining you every details. I received my carpet in Italy - Milano perfectly in time and it’s looks stunning. Thanks Carpet Online

6 December 2018
Unprompted review
Carpet Online logo

Reply from Carpet Online

Dear Francesco,
Thank you so much for your kind words, lovely review and spreading the word about our business! It's very much appreciated. Looking forward to do business with you in the future.
All the best!
Haluk

Rated 5 out of 5 stars

Dear Carpet Online,

Dear Carpet Online,
I received my carpet and it looks amazing! I want to thank you for your excellent service from the time I ordered my carpet until it arrived to my home, the process was very smooth. The color of the carpet I ordered on your site reflected the exact same colors when it arrived. Your carpet quality is also wonderful. I am thrilled!
Thank you so much for your quality and service.

17 April 2018
Unprompted review
Carpet Online logo

Reply from Carpet Online

Hi Karen,
Thank you so much for taking the time to write us such a lovely review. It's incredibly appreciated! We're so pleased to hear that you're happy with our service and we hope you enjoy your rugs you purchased from us forever!
Kind Regards
Haluk

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look