Carpet Tiles Next Day Reviews 

2,505
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 130 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the extremely fast delivery times, smooth ordering process, and the great convenience of receiving prompt product samples before making a final purchase. Buyers consistently note the top-tier quality of the carpet tiles, stating that they look lovely, fit easily, and match all personal expectations perfectly. Some people were dissatisfied with occasional delivery mistakes, courier errors, or unexpected shipping delays that negatively affected their renovation schedules. A few reviewers also mentioned receiving split shipments where boxes arrived at different times or facing complicated issues with unexpected return fees.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently highlighting speedy arrivals and prompt... See more

Product

Reviewers mention positive feedback about product quality, expressing satisfaction with the top quality and... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent materials and durable... See more

Service

Clients share positive opinions on service, highlighting efficient, reliable, and exceptional experiences... See more

Order

Reviewers highlight positive aspects of order processes, describing them as efficient and seamless. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently bought Carpet Tiles from CTND and they were an excellent company overall. They provided a great range of free samples which were very quickly delivered, offered excellent prices which could... See more

Rated 5 out of 5 stars

Ordering so easy. Requested carpet samples. They arrived within two days. Helped me make up my mind which tiles best suited my needs. Great experience with a very professional and helpful company. Sec... See more

Rated 5 out of 5 stars

The product was exactly what I had expected. The result when fitted was fantastic. Tiles cost over 300% less than a local supplied could provide them for! Delivered as expected and easy to fit.... See more

Rated 5 out of 5 stars

Delivery as arranged. Very helpful staff member I spoke to as couldn’t get payment made using my card. He processed the order in a flash. Delighted with tiles and colour. Very helpful getting sampl... See more


Company details

  1. #5 of 39 best companies in Flooring contractor
  2. #1 of 18 best companies in Carpenter
  3. #3 of 53 best companies in Construction company
  4. #5 of 58 best companies in Office Furniture Shop

Information provided by various external sources

Carpet Tiles Next Day is a company dedicated to selling quality carpet tiles at discounted prices. We buy in bulk direct from the manufacturer and stock large quantities of carpet tiles ready for immediate dispatch. Choose from either economy or next day delivery options all at low prices. We are one of the UK's biggest suppliers of carpet tiles and offer a one stop shop for buying carpet tiles online. We sell industrial carpet tiles for both commercial and residential use. With over 20 years experience we are well regarded for providing customers with a fast professional service that's second to none.

Carpet Tiles Next Day Details

Written by the company

'Service to make you smile'
We have a longstanding commitment to treat all our customers the way we'd want to be treated when buying online, with support, respect and kindness. The old fashioned values are the best and no matter how big or small your order is, we promise to give the same high level of service to everyone!

Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.9

All reviews

(2,505)

120 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

GOOD QUALITY CARPET TILES

Free samples delivered quickly. Once ordered the tiles came within a few days and delivered efficiently by Fedex. Well packaged. Tiles were good quality and appear to be well made.

17 November 2025
Rated 5 out of 5 stars

Great service and tiles

The carpet tiles were delivered on time and were well packaged. For the price the tiles are excellent with no loose edges and when down fit together perfectly.

31 October 2025
Rated 5 out of 5 stars

This is the second time I have bought…

This is the second time I have bought tiles from this company and once again I find their service fautless.
The website is extremely good to navigate. The delivery is fast.
I had on this occassion a need to raise a query with the customer services and they were brilliant. Sorted my problem without any fuss and friendly and professional too. This company is under exceptional management. Well done and carry on the good work.

20 October 2025
Rated 5 out of 5 stars

This company is nothing short of…

This company is nothing short of EXCELLENT!!…
I have been dealing with Carpet Tiles for a number of years… They say what they mean and mean what they say.. Their service is considerate , professional and they deliver next day…
Also a special mention to Ian who goes out of his way and beyond to please and satisfy

13 October 2025
Rated 5 out of 5 stars

Ordered late Tuesday evening and…

Ordered late Tuesday evening and arrived Thursday morning. Excellent service. Another good thing I noticed is all the 4 boxes making up my order were of the same batch number for colour consistency which isn't always the case with other suppliers. Keep up the good work.

1 October 2025
Rated 1 out of 5 stars

Booked for next day delivery and it…

Booked for next day delivery and it took over 1 week to arrive
tried to call and no answer
will not be using it again

23 September 2025
Carpet Tiles Next Day logo

Reply from Carpet Tiles Next Day

We were particularly disappointed after receiving this negative review. We had messages on every page of our website and two on the checkout page saying we were closed for 1 week for our annual holidays. We also had an answer message on our phone system and auto responders on sales emails informing customers we were on holiday too. If a call had of been made then the telephone answer machine would have automatically kicked in after 5 rings and (if listened to) would have explained we were away. The website message read that customers could still purchase online while we were away to ensure stock reservation but we were unable to dispatch any orders until our return a week later. This is the reason why it took a week to arrive but what we are totally bemused by is to why, between auto emails saying we were away after purchase, prominent messages all over our website together with an answerphone message if calling in could have all been missed? If the 1 star feedback would have been warranted then we obviously could have understood but to receive this with everything we had in place seems very harsh indeed. Hopefully anyone reading this can see from our explanation that our reasons for the delay we completely genuine. We take what we do here extremely seriously and always do our very best to look after all our customers. We will reach out to this customer to see if there is anything we can do.

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