Carpuride Reviews 255

I have just spent the last TWO days trying to get my W502PRO to work with my Samsung A15 phone. It's a joke. "Connect this, Disconnect that, Music won't work with Android Auto". What's the point?!!!
I might as well just mount my mobile phone and Bluetooth it to my helmet. Certainly 100% easier and it would still give me Maps, Music, Calls and Messages. And I'll still have to mount my phone to charge it, so why have two mounts when I only really need one.
I'm afraid it's going back in the box and shoved somewhere where the. Sun doesn't shine.

What can be better than Apple car play on amotorbike? Absolutely brilliant. Also the customer services are excellent. I had a problem with a unit and it was immediately exchanged with no quibble.

I’m so happy to use this CarPlay, I have 3 units, all are fantastic, the customer service is very helpful and friendly.

Amazing.
The product does exactly what it should... fast and smooth. Better than the Android Auto in my Volvo.
Great customer support.. answering all my questions fast and they even helped change the boot logo.
Sent from China to Sweden in under 2 weeks and no import charges ( they said they would reimburse me IF I was charged this).
Great secure RAM mount and a block for mounting on a 12 - 18mm bar - just a shame this isn't suitable for a 22mm bar.

Product was recommended and at Amazon it was sold out so i ordered it directly at Carpuride.
1. In the beginning something in their order paymentsystem went wrong. Paid but their system stated: the payment was denied. After several emails it was finally solved.
2. They promise to ship within 2-3 days.
NOT! They don’t honour their own promise.
3. No reply after my reminder email after 4 days waiting as well.
What a deception! Still waiting for my order.
Is this a genuine company?..

UPDATE- The shipper they sent me to finally responded with an email stating they’ve never received any product from Carpuride. Thus I’m chasing PayPal disputes.

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I’m in the same boat. I ordered 2 weeks ago direct from Carpuride who offered me “Expedited” shipping!

Some weird logistics company hand off game. Capuride email-only customer service telling me to contact an agency in Middle East to track an item that never left China. There are no status updates on any of these carrier handoffs.

Has anyone received their item? I’m going to have to check with PayPal to investigate if this was legit. :-(

The device is faultless and works great. The problem with it is the mount, it won't detach and re attach easy to store it out of sight when parked, and it won't fit anywhere my Mk3 Yaris without obscuring the windscreen or vents. A magnetic mount would be better, straight on and of without a faff.

It has been two weeks since placing order. They have shipped using third tier courier who doesn’t update status of delivery. When contacted them via email on few occasions, their reply is absurd. They want me to deal with the courier on this matter!!! It has been a bad experience since placing the order. I will request for a refund and if they fail to honor, will report to PayPal.

Dreadful service. Paid up - it’s now a week later and they are unable to tell me when it will arrive.

The only information they can say is that it might leave in over 2 days. Have asked umpteen times and still no real information. Shockingly bad service. Am hoping that the product is better than the service- if it ever arrives.

I am really satisfied with the product and also with the customer support. After a very heavy rain the Carpuride W502 on my motorcycle had a little problem with the display. The brightness was not evenly distributed anymore.
After a very helpful chat with the customer support I received a new display accompanied by a very good video instruction on how to change it for free.
Now everything works fine again.
Great product and even better customer support. Other companies can learn from this.

I have two devices from Carpuride and they work super, so easy to connect and use!

I also utilised their service to get a customer boot logo, so now I have my favorite Soccer Team Logo as start logo on my device!

Great service and customer experience. The product is awsome and fantastic quality. But best of all is the quick response and underestanding willing to solve problem right away. Comunication is fast and great. I am very happy and pleased with my new carpuride W702B with BMW bracket. Works perfectly

Phenomenal products, I have a W901 pro that has held up even in 105 degree Fahrenheit temperatures here in Texas, and have just helped my friend get the new 905. The actual screen is large, looks stunning, and the functionality is exactly as advertised- especially enjoy the wireless carplay and EQ functions. It makes the car feel and look 20 years older than it is. Carpuride has great quality control and the support service is impeccable when you have an issue. They are extremely friendly, will help you with any software update revisions, and will also help you to change the boot logo to something of your choice as well. I legitimately can't recommend this company enough, reputable and solid for sure.

w702b is TOO BIG to fit a BMWR1200 RT (2018), they then shipped a w502b.... which DOES fit.... BUT cannot be used with m/c gloves. They then shipped (FOC) a 'newer' 502..... BUT did NOT include the BMW specific bracket/adapter. They will NOT issue a refund. DO NOT USE THIS COMPANY!!

A great device, user friendly, fast response to the touch, super clear screen, just about every aspect superb. Excellent service by the company in view of an exceptionally fast overseas delivery time coupled with a timely tracking information. Highly recommended.

I use a Carpuride on a BMW R 1300 GS I am realy please with it. It's easy to use, the screen is realy good, even when the sun shine, and the sound too. The BMW bracket is veru usefull.

Placed order a week ago, it was confirmed via immediate email but since received no ship update - emailed Carpuride directly, and will see if there is a response before cancelling and report it as fraud with credit card company.

This is contrary to their website's ship info...will update if things changed.

Update - changed to 3 star, I received a reply and was told their shipper was on Dragon Boat holiday, implying shipping from China. I was under the impression they would ship from US, so i pushed about this claim and they updated my shipment to come from Amazon US, received item 4 days after.

I gave it 3-star as I had to chase them about shipment timing and shipping from US.

Contacted customer services as I had a faulty bracket which cracked, great communication and customer services I would definitely recommend their products.

I bought the Carpuride W103 Pro with a backup camera for my car a few months ago. They have great discounts on their website including 35% off etc. The screen has been great. It automatically connects to my phone via wireless android auto and the audio is outputted via my car's stereo. It was easy to install and has really modernised my car. The backup camera (with adjustable reversing lines) is very useful too. I have been in contact with Carpuride via e-mail and their customer service has been very fast (often replying in the same day). They have provided software updates etc. via e-mail which is great for keeping the device up to date. I would recommend this screen to anyone with an older car who wants a reversing camera and to connect their phone.

I have bought the W702 to be used instead of my old Garmin Zumo 660.
The unit itself came in relatively short time, and I could see that W702B comes with a bracket for direct mounting on some BMW motorbikes. It seems that this bracket could be used for direct mounting on my existing bracket for Garmin Zumo 660.
So I ordered this BMW bracket, but unfortunately the custom clearance did not work satisfactory. Now I have, after more than 3 weeks, received the bracket, and it fits perfect, I am happy