Carr Richards Solicitors Reviews 24

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

I recently telephoned to discuss some proposed work and was put through to one of the partners. From the outset, he seemed far more interested in what he was reading than in listening to me. When... See more

Rated 5 out of 5 stars

We were really pleased with our experience working with Nicola from Carr Richards. We hadn’t moved house for 30 years and we really didn’t understand the process, Nicola explained every step of the wa... See more

Rated 5 out of 5 stars

We were recommended Paul Stone at Carr Richards for our conveyancing and we’re so glad we chose him. The service from start to finish was exemplary and the fees very reasonable. Paul was proactive,... See more

Rated 5 out of 5 stars

Can’t speak highly enough of Linzi and team. We had a really complex sale, multiple challenges which unexpectedly turned up and a particularly difficult purchaser. Throughout, Carr Richards were alway... See more

Company details

  1. Law firm

Written by the company

We are a niche practice specialising in property and private client work. Carr Richards Solicitors was incorporated on 1 June 2013 following the demerger of Carr Hepburn Solicitors. David Richards set up the new firm to provide legal services to the local community drawing on established contacts from the last 30 years. The firm operates from an office in central Hemel Hempstead. All fee earners and support staff champion the concept that the ‘client is king’ and do everything possible to ensure that this is evidenced in the relationship with the client. The firm is a signatory to the Law Society’s Diversity and Inclusion Charter. The firm has been a member of the Law Society’s Conveyancing Quality Scheme since it was authorised by the SRA in 2013. David Richards has sought to establish a friendly and flexible environment for both staff and clients in order to allow for outstanding levels of client service to be established and flourish. CARR RICHARDS SOLICITORS – IT’S ALL ABOUT YOU!


Contact info

3.2

Average

TrustScore 3 out of 5

24 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I recently telephoned to discuss some…

I recently telephoned to discuss some proposed work and was put through to one of the partners. From the outset, he seemed far more interested in what he was reading than in listening to me. When I asked for clarification on a point, he became noticeably irritated.

I explained that I am hard of hearing, particularly on the telephone, and simply needed him to repeat or clarify what he had said. Instead of responding professionally, he abruptly told me to obtain legal services elsewhere, stating that he had “already told me once.”

His manner was rude, dismissive and entirely unprofessional. It was an extremely disappointing experience and not what I would expect from a firm offering legal services.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Up for a challenge!

I used Carr-Richards in the purchase of my new, old, house recently. I, like many, wanted to beat the hike in stamp duty 1st April. A tall order as I only started the process at the end of February. Even with both buyer and seller chain free it was a tall order. But we did it thanks to great work from both solicitors involved and the estate agent. Would absolutely recommend them. Thanks.

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Excellent service!
I can’t recommend Carr Richards highly enough.
If everyone in the chain had been as on the ball as Linzi and her team the process would have been a lot less stressful.

31 October 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Can’t speak highly enough of Linzi and team. We had a really complex sale, multiple challenges which unexpectedly turned up and a particularly difficult purchaser. Throughout, Carr Richards were always on the ball and just dealt with it. A very stressful time made a lot easier with them on top of everything.

21 June 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding from start to finish

Outstanding from start to finish! Linzi and her assistant Leigh have been a joy to deal with. Always quick to respond, excellent knowledge and no task is too difficult. We would not hesitate to recommend them and will certainly use them again asking specifically for these two ladies to deal. Thank you for everything ladies. Lou

20 June 2024
Unprompted review
Rated 5 out of 5 stars

Great all-round service

Linzi and the team at Carr Richards delivered impeccable service. My wife and I do not enjoy the process of moving home and all the associated stresses, however having their support and guidance throughout made it that much easier and allowed us to concentrate our efforts elsewhere whilst knowing all of the legal & paperwork matters were being looked after properly. Would thoroughly recommend.

21 February 2024
Unprompted review
Rated 5 out of 5 stars

Expertly managed!

I needed to extend a lease and transfer a freehold as a matter of urgency.
The team at Carr Richards were responsive, polite and attentive to my requirements.
The matter was resolved quickly and with great efficiency!
I will definitely use them for future conveyancing and any other legal matters.

9 October 2023
Unprompted review
Rated 5 out of 5 stars

I have just completed a purchase in…

I have just completed a purchase in Yorkshire and highly recommend Nicola Wilson. She has been patient, thorough, professional, and incredibly helpful during what turned out to be a long process, made more difficult by the fact that it was long-distance. I was very glad to have her at my side.

27 January 2023
Unprompted review
Rated 5 out of 5 stars

Nicola Wilson is brilliant solicitor

Nicola Wilson was brilliant in providing conveyancing services for the purchase of our flat. She managed to get us through to completion very quickly and made purchasing a flat as stress-free as possible. I would definitely not hesitate to use Nicola Wilson again for future acquisitions. Thanks again!

25 September 2022
Unprompted review
Rated 5 out of 5 stars

We were really pleased with the timely and helpful support in our house move

We were really pleased with our experience working with Nicola from Carr Richards. We hadn’t moved house for 30 years and we really didn’t understand the process, Nicola explained every step of the way. She managed our expectations of timescales, when our first purchase fell through she was sympathetic but ready to start again as soon as we found another property. But the best thing of all was the fast response to all the emails, requests etc. excellent service.

24 November 2022
Unprompted review
Rated 5 out of 5 stars

Great service from Nicola Wilson!

Great service from Nicola Wilson from start to finish. Extremely professional and her communication was second to none. In fact a credit to Carr-Richards where Nicola works.

Already recommended

6 January 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, very thorough and helpful. Thank you Linzi and Mandy for all your help!

30 November 2022
Unprompted review
Rated 5 out of 5 stars

Great Service!

Great service. We was recommended to use Carr Richards from a friend and have been pleasantly surprised with their service. Paul was extremely proactive with our case and always ensured everything was done for our purchase to go through.I would definitely recommend him to any of our friends or family!
Thank you!

30 August 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding conveyancing service

We were recommended Paul Stone at Carr Richards for our conveyancing and we’re so glad we chose him. The service from start to finish was exemplary and the fees very reasonable. Paul was proactive, always available and responded promptly to all queries on both our sale and purchase. He made the whole process an awful lot less stressful.

Cannot recommend highly enough.

12 September 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service from the first point of contact to the last.
Paul Stone was very friendly, helpful and professional. He always responded swiftly to any enquiries and was clearly knowledgable on all matters put to him.
The level of service was exceptional. I was extremely grateful when Paul offered to drive to my Mother’s house on two occasions to collect paperwork from me.
I would have no hesitation in recommending Carr Richards Solicitors, and in particular Paul Stone as he made the selling of my Mother’s house stress-free. Thank you Paul.

1 September 2022
Unprompted review
Rated 5 out of 5 stars

Paul Stone was exceptionally proactive…

Paul Stone was exceptionally proactive and effective at helping us secure a home for us. He was understanding, professional and exceptionally effective. Highly recommend.

12 July 2022
Unprompted review
Carr Richards Solicitors logo

Reply from Carr Richards Solicitors

Dear Mysty,

Thank you for your review and glad to be of service.

Carr Richards

Rated 5 out of 5 stars

Excellent service

Excellent service, Friendly and professional. Nothing too much bother.

11 July 2022
Unprompted review
Carr Richards Solicitors logo

Reply from Carr Richards Solicitors

Dear DR,

Thank you for the review!

Carr Richards

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