Illy was really helpful and patient, despite my technical issues sorting out car insurance. He quickly resolved a minor issue with the bonnet sensor and provided so.e missing items from the boot. Noth... See more
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Picked up my Audi E-Tron today and was helped by Lewis, who has done an amazing job at putting us at ease, taking our time to make sure the car is right for us and making the whole process smooth... See more
Company replied
The service at Carsa Bolton was amazing. Everything about the car was explained in detail and I tested the car to my satisfaction. All my questions were answered properly. Louis, who attended to me wa... See more
Company replied
Do not trust this company. They will not refund your £39 fee to view a vehicle . I have been waiting 5 weeks and despite several calls I still haven’t received my £39 reservation fee from Carsa Bolton... See more
Company details
- #74 of 90 best companies in Car dealer
- #37 of 44 best companies in Motor vehicle dealer
- #43 of 54 best companies in Used car dealer
Written by the company
Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.
Free 90 day warranty
Written by the company
- We’ve got you covered, every step of the way.
- Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car
Contact info
Morris Street, BL2 2BL, Bolton, England, United Kingdom
- 02046402203
Summer price drops
3.9
Great
46 reviews
Asks customers to review
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Do not trust this company
Do not trust this company. They will not refund your £39 fee to view a vehicle . I have been waiting 5 weeks and despite several calls I still haven’t received my £39 reservation fee from Carsa Bolton.it appears to be a scam as they asked for debit card rather than credit card saying it would be quicker to refund. Do not trust this company
15 July 2026
Unprompted review
Serious lack of communication as car…
Serious lack of communication as car had not even arrived at the location on the agreed test drive appointment and i was not contacted and informed on time. Staff were very uninterested and lacked communication between themselves being three of them. Important parts were missing from vehicle that were not even mentioned and found out after bringing car home. Very very slow transaction at their branch wasted so much of our time. Told us car was ready to be driven away but as we got there their 2 others cars were blocking and they could not even find the keys so wasted another 10minutes whilst my 1 hour temporary car insurance had started. One in particular Rude staff member. Been to several car dealerships and this is my first time i have come across such staff who appeared interested and clueless most of the time.
14 August 2026
The staff both salesperson and general…
The staff both salesperson and general manager were very good to deal with and most of all the car was excellent
15 August 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Hamzah was very helpful today and we…
Hamzah was very helpful today and we are happy customers
14 August 2026
Reply from Carsa - Bolton
Dear Nicky,
Thank you for taking the time to share your experience. We're delighted to hear that you received such helpful service and that you are happy customers. Your positive feedback is greatly appreciated.
Best Regards,
The Carsa Team
All good
All good, but the warranty package is pretty expensive. Good services anyway.
14 August 2026
Reply from Carsa - Bolton
Dear Chak,
We're glad you enjoyed our services! We appreciate your feedback regarding the warranty package pricing.
Best Regards,
The Carsa Team
Staff were great helpful friendly…
Staff were great helpful friendly understanding car wasn’t charged but paid towards charging
13 August 2026
Reply from Carsa - Bolton
Dear Colin,
We're happy to hear our staff were helpful! We appreciate your understanding regarding the charging.
Best Regards,
The Carsa Team
Illy was really helpful
Illy was really helpful and patient, despite my technical issues sorting out car insurance. He quickly resolved a minor issue with the bonnet sensor and provided so.e missing items from the boot. Nothing seemed much trouble. Thanks again.
10 August 2026
Unprompted review
Reply from Carsa - Bolton
Dear Stephen,
Thank you for taking the time to share your experience. We're delighted to hear that our team member was so helpful and patient, especially with the technical issues you faced. It's great to know that the minor issue was quickly resolved and that missing items were provided without any trouble.
Best Regards,
The Carsa Team
Easy and fast process
10 August 2026
Reply from Carsa - Bolton
Dear Viola,
We're so happy to hear that you found our process to be both easy and fast. We truly appreciate your positive feedback.
Best Regards,
The Carsa Team
The service at Carsa Bolton was…
The service at Carsa Bolton was amazing. Everything about the car was explained in detail and I tested the car to my satisfaction. All my questions were answered properly. Louis, who attended to me was really helpful.
9 August 2026
Unprompted review
Reply from Carsa - Bolton
Dear Afeez,
Thank you for taking the time to share your experience. We're delighted to hear that the service at our Bolton branch was amazing and that everything about the car was explained in detail. It's great to know that all your questions were answered properly and that our team member was really helpful.
Best Regards,
The Carsa Team
Ibby was great
Ibby was great. He explained everything clearly, put us under no pressure and left us to discuss things like the warranty. Would definitely recommend carsa and Ibby. Thank you guys
5 August 2026
Unprompted review
Reply from Carsa - Bolton
Dear Sarah,
Thank you for taking the time to share your experience. We're delighted to hear that our team member explained everything clearly and ensured you felt no pressure, allowing you to discuss things comfortably. We truly appreciate your recommendation.
Best Regards,
The Carsa Team
Reply from Carsa - Bolton
Dear Soffia,
Thank you for taking the time to share your experience. We're delighted to hear that you received great service and would highly recommend us.
Best Regards,
The Carsa Team
Ilyas was really helpful and sorted…
Ilyas was really helpful and sorted everything for me
4 August 2026
Unprompted review
Reply from Carsa - Bolton
Dear Customer,
We're delighted to hear that our team member was so helpful and managed everything for you. We truly appreciate your positive feedback.
Best Regards,
The Carsa Team
The staff were all extremely helpful…
The staff were all extremely helpful throughout especially Ibby ;0)
3 August 2026
Unprompted review
Reply from Carsa - Bolton
Dear Dave,
We're so glad you found our team extremely helpful throughout your experience. We appreciate your positive feedback!
Best Regards,
The Carsa Team
Ibby assisted me with the purchase of a…
Ibby assisted me with the purchase of a Q8 Etron. Great service, attentive and smooth transaction.
2 August 2026
Unprompted review
Reply from Carsa - Bolton
Dear Paul,
Thank you for taking the time to share your experience. We're delighted to hear that our team member provided great service, was attentive, and made your purchase a smooth transaction. Your positive feedback is much appreciated.
Best Regards,
The Carsa Team
Hassle free good salesmen / managers…
Hassle free good salesmen / managers and within 3 hours of test driving to completion of the px and driving away with my new car 👍 and a 3 yr platinum cover
1 August 2026
Unprompted review
Reply from Carsa - Bolton
Dear Neil,
Thank you for taking the time to share your experience. We're delighted to hear everything went smoothly and that you were able to complete your part exchange and drive away in your new car so quickly. We really appreciate your positive feedback about our sales team and managers.
Best Regards,
The Carsa Team
Normal car buying experiance
31 July 2026
Reply from Carsa - Bolton
Dear Krzysztof,
Thank you for taking the time to leave a review. We’re pleased to hear your car buying experience with us met your expectations.
Best Regards,
The Carsa Team
Wonderful experience
Wonderful experience, went to purchase my first car and it all ran very smoothly. Would like to give a shoutout to Lewis who looked after us very well. good vibe, very funny!!
31 July 2026
Unprompted review
Reply from Carsa - Bolton
Dear jawairiya.s,
Thank you for taking the time to share your experience. We're delighted to hear that your first car purchase went smoothly and that Lewis looked after you so well. We really appreciate your kind words about the atmosphere too.
Best Regards,
The Carsa Team
£39 test drive booked
£39 test drive booked. Left my husband sat there for 2 hours and ignored him. Scam. I want my money back.
29 July 2026
Unprompted review
Reply from Carsa - Bolton
Dear Claire,
We’re very sorry to hear about your recent experience and the frustration this has caused, especially around the wait time for your husband and the paid test drive. This is not the standard of service we aim to provide. We are reviewing what happened in this case so we can address it internally and help prevent a similar situation in future.
Best Regards,
The Carsa Team
Reply from Carsa - Bolton
Dear Ronald,
Thank you for taking the time to share your experience. We're pleased to hear that the changeover was smooth and effective, and we appreciate your positive feedback.
Best Regards,
The Carsa Team
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