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Carsa - Halesowen Reviews 

57
TrustScore 5 out of 5

4.8

Dudley Road 124, B63 3NS Halesowen, England, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Very good service from start to finish. Staff were very friendly and attentive. Sam was the guy I was dealing with and was extremely helpfull and informative. Only minor issue was with the hybrid char... See more

Company replied

Rated 4 out of 5 stars

Service from Sam was 10/10 really knowledgable and approachable. Only issue was how long it took for finance to pay them so i could take my car, was waiting hours. No fault of the guys at CARSA though... See more

Company replied

Rated 5 out of 5 stars

Barry provided us with an excellent service. He explained all the financial options very clearly to help us make an informed decision. Unfortunately the car we looked at this time didnt meet our expe... See more

Company replied

Rated 4 out of 5 stars

Helpful, only held up by the finance company. Staff very approachable.

Company replied


Company details

  1. #74 of 90 best companies in Car dealer
  2. #37 of 44 best companies in Motor vehicle dealer
  3. #43 of 54 best companies in Used car dealer

Written by the company

Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.

Free 90 day warranty

Written by the company

We’ve got you covered, every step of the way.
Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car

Contact info

  • Dudley Road 124, B63 3NS, Halesowen, England, United Kingdom

  • 02046402210

Summer price drops

Price drops from £200 to £1500 on selected cars

4.8

Excellent

TrustScore 5 out of 5

57 reviews

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4.8

All reviews

(57)

4,930 reviews in the last 12 months

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Rated 5 out of 5 stars

I came with my Brother in law to…

I came with my Brother in law to purchase his car. Kayden from Carsa at Halesowen was exception. He did his best to get us a good price. From beginning he was very patience and went through so the information and details about the car and the finance.

Thank you for the great service.

16 August 2026
Unprompted review
Rated 5 out of 5 stars

Kayden was great

Kayden was great, was really helpful and informative. Helped us throughout the process and make it very easy to purchase the car.

15 August 2026
Unprompted review
Rated 5 out of 5 stars

Carsa Halesowen

We recently bought a car from Carsa Halesowen. The process was honest and transparent and the car looks great. The sales guy Tall Sam was really helpful and provided lots of background info on the car.

15 August 2026
Rated 5 out of 5 stars

Kayden was so helpful and guided me…

Kayden was so helpful and guided me through the part exchange process, very clear, great communication. Thank you

10 August 2026
Unprompted review
Carsa - Halesowen logo

Reply from Carsa - Halesowen

Dear Shelly,

We are so pleased to hear about your positive experience with the part exchange process. We truly appreciate you sharing your kind words and are glad everything was clear and well-communicated.

Best Regards,
The Carsa Team

Rated 5 out of 5 stars

Barry has been very helpful.

Barry has been very helpful.. A**

10 August 2026
Unprompted review
Carsa - Halesowen logo

Reply from Carsa - Halesowen

Dear Hannah,

We are so happy to hear that you found our team to be very helpful. We appreciate your positive feedback and thank you for sharing.

Best Regards,
The Carsa Team

Rated 5 out of 5 stars

Barry provided us with an excellent…

Barry provided us with an excellent service. He explained all the financial options very clearly to help us make an informed decision.
Unfortunately the car we looked at this time didnt meet our expectations, however ,we will definitely be back to hopefully see Barry once we find the right one.

9 August 2026
Unprompted review
Carsa - Halesowen logo

Reply from Carsa - Halesowen

Dear Karen,

Thank you for your wonderful feedback. We're delighted to hear that our team member provided excellent service and clearly explained the financial options. We understand that the car didn't meet your expectations this time, and we look forward to assisting you again in finding the perfect vehicle.

Best Regards,
The Carsa Team

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