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Carsa - Southampton Reviews 

68
TrustScore 4 out of 5

4.2

Bridge Road 258, SO31 7FL Swanwick, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Very pleased with our new car, I was very impressed from the moment I first called Carsa. The car was exactly as described and very well prepared for sale. Upon turning up at the showroom We were... See more

Company replied

Rated 4 out of 5 stars

Had a good experience at the Southampton branch today. Process was very slick but assume the was due to self funding and having no previous finance(other customers were waiting much much longer) no fa... See more

Company replied

Rated 4 out of 5 stars

The car was really well presented , very clean inside and out Austin deal with us very well but your appointment system is chaotic - we had a 12.30pm slit but waited around 35/40 minutes to be see... See more

Company replied

Rated 5 out of 5 stars

I traded in a car i bought from Carsa a year ago, and the process couldnt have been smoother. The chap who was serving me was attentive, knowledgeable, patient and not pushy. The car was ready to be t... See more

Company replied


Company details

  1. #76 of 90 best companies in Car dealer
  2. #39 of 46 best companies in Motor vehicle dealer
  3. #44 of 55 best companies in Used car dealer

Written by the company

Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.

Free 90 day warranty

Written by the company

We’ve got you covered, every step of the way.
Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car

Contact info

  • Bridge Road 258, SO31 7FL, Swanwick, England, United Kingdom

  • 02046402213

Summer price drops

Price drops from £200 to £1500 on selected cars

4.2

Great

TrustScore 4 out of 5

68 reviews

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4.2

All reviews

(68)

5,044 reviews in the last 12 months

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Rated 5 out of 5 stars

George P made us feel very comfortable…

George P made us feel very comfortable from the beginning. Pressure free experience and we were given time to reflect before going ahead. Would recommend.

23 July 2026
Unprompted review
Carsa - Southampton logo

Reply from Carsa - Southampton

Dear Adam,

Thank you for taking the time to share your experience. We're delighted to hear that George P helped you feel comfortable and provided a pressure-free environment with time to consider your decision. We really appreciate your recommendation.

Best Regards,
The Carsa Team

Rated 4 out of 5 stars

The part exchange and buying was hassle…

The part exchange and buying was hassle free and quick.

20 July 2026
Carsa - Southampton logo

Reply from Carsa - Southampton

Dear Richard,

Thank you for taking the time to share your experience. We're pleased to hear that you found the part exchange and buying process hassle free and quick.

Best Regards,
The Carsa Team

Rated 5 out of 5 stars

Excellent from start to finish.

After having many bad experiences with car dealerships around the south/London and even midlands trying to find my specific car, I came across Carsa. From start to finish they were amazing, professional but also a relaxed sales approach which suited me. No forced add ons or finance deals. They listened to what I wanted, accommodated my needs and made it such a pleasure to purchase from themselves. All staff were helpful, polite and even spent time to entertain my toddler.
The deal they offered was outstanding that there was no way I was leaving without the car.
Car was immaculate inside and out, available as soon as I arrived and even transported to my nearest branch to make life easier for me.
All in all an amazing experience (one I usually hate).

22 July 2026
Carsa - Southampton logo

Reply from Carsa - Southampton

Dear Karla,

Thank you for taking the time to share such a positive and detailed review. We're delighted to hear that our team’s professional yet relaxed approach, and the way they listened and accommodated your needs, made the process so enjoyable for you. It’s especially pleasing to know the car’s condition, the deal you received, and arranging collection at your nearest branch all helped make things easier, including with your toddler in tow. We truly appreciate your kind words about our staff.

Best Regards,
The Carsa Team

Rated 5 out of 5 stars

I’ve just picked up my new family car…

I’ve just picked up my new family car from Carsa Southampton. The team here were knowledgeable, professional and incredibly helpful.
Special mention to Jamie Smith who took time to explain the finance in detail making sure I had a full understanding. Really happy with my new vehicle! Thanks Carsa

21 July 2026
Carsa - Southampton logo

Reply from Carsa - Southampton

Dear William,

Thank you for taking the time to share your experience. We're delighted to hear that the team at Carsa Southampton were knowledgeable, professional and helpful, and that Jamie Smith was able to clearly explain the finance options for you. We hope you and your family enjoy your new car.

Best Regards,
The Carsa Team

Rated 3 out of 5 stars

Good staff car and pricing but mediocre prep

Staff, process and car were great, apart from the Aircon not being cold and the fuel light coming on during test drive.

20 July 2026
Unprompted review
Carsa - Southampton logo

Reply from Carsa - Southampton

Dear Jonathan,

Thank you for taking the time to share your experience. We are pleased to hear you were happy with our team, process, and the car, but we're sorry the air conditioning and low fuel level let things down. We'll review our vehicle preparation checks and fuel procedures to help prevent this happening in future.

Best Regards,
The Carsa Team

Rated 5 out of 5 stars

Friendly staff

Friendly staff, helps us in finding our next car. Tea and coffee is a plus.

17 July 2026
Carsa - Southampton logo

Reply from Carsa - Southampton

Dear Jay,

Thank you for taking the time to share your experience. We're delighted to hear our team were friendly and helpful in finding your next car, and that you appreciated the tea and coffee as well. We hope you enjoy your new vehicle.

Best Regards,
The Carsa Team

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