We found the website and chat / communication very easy to use to book an appointment. Upon arrival, the staff were extremely knowledgeable with measuring our kid’s weight and height, and... See more
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Company details
- #4 of 94 best companies in Baby shop
Written by the company
Independent childrens car seat advisor and retailer offering free advice. Located in Bishop’s Stortford covering Hertfordshire, Essex, Cambridgeshire, Bedfordshire and Suffolk. Face to face local appointments and virtual assistance to the rest of the UK. Official retailer of Axkid, BeSafe, Britax, Joie and Avionaut Car Seats and accessories.
Contact info
Unit 1 The Links Business Estate, Raynham Road, CM23 5NZ, Bishop's Stortford, United Kingdom
- 07542 849230
- info@carseatninja.com
- carseatninja.com
Easy online ordering with extra…
Easy online ordering with extra discount for first order
I had an excellent experience buying…
I had an excellent experience buying from Carninja. Natalie was incredibly knowledgeable, professional, and completely impartial! She took the time to understand exactly what I needed, gave honest, informed advice, and never pushed me toward anything that wasn’t right for me. The whole process was smooth, transparent. Highly recommend Carninja if you want expert guidance.
Speedy, efficient, knowledgeable
I contacted Car Seat Ninja before making our purchase to confirm a few things, they were extremely helpful with their response and very prompt.
Upon ordering, I was outstanded by how quickly they sent it out. From ordering quite late (I think outside business hours on a Friday night) to receiving my order was only a couple of days.
Everything arrived as expected.
Brilliant support and advice offered on…
Brilliant support and advice offered on the correct extended rear facing seat for us. Very professional and an easy process to book the consultation, purchase and fitting. Thank you so much, we are very happy with our seat. Highly recommended.
Amazing service!
This lovely lady is a fountain of knowledge will work with you and your budget to ensure your little one is as safe as they can be. She is always happy to answer questions and assure that fit both in the vehicle and of little one in their seat is correct!
Above and beyond after care
Above and beyond after care, really quick to reply on messenger and email, and so helpful. Thank you!
Fast delivery excellent seat
Great customer care
The staff spent time explaining the different options available without making you feel you were being rushed . They were also available for an after sales service if it was needed.
Fantastic costumer service
Fantastic costumer service. Great communication; the owner was knowledgeable and supportive when choosing my next car seat. Would highly recommend.
Called them up for a blue light…
Called them up for a blue light discount and they were only too happy to sort it out. I also made an error with the colour choice and they fixed it immediately. Could not be happier with the service and speedy delivery!
Patient and thoughtful with me as a…
Patient and thoughtful with me as a newbie dad!
Excellent service
Excellent service, any enquiries were answered extremely quickly. Fantastic after sales support too. I’ve bought 4 car seats off this company in the last 3 yrs and all have been delivered in the stated time. The last order they kindly held back on delivery as I was on holiday when I made order.
Great customer service and very happy…
Great customer service and very happy with the price
Amazing service as always!
Returning customer due to excellent previous experiences with car seat ninja. As always I received excellent tailored advice to help me choose my child's new car seat and amazing support after purchase with installation and fit. Highly recommend.
Incredibly useful service
I bought 4 car seats all great, really great information, aftercare and fitting. Would recommend if you are at all unsure about which seats to buy or how to fit.
I wasn't sure which seats I would need to get all 4 of my kids into the car, which were compatible or would fit the older kids. I arranged an in person meeting and we got the kids to try seats out. Some I bought on the day and some were sent to me later. I had a few problems installing the seats on my own and it was incredibly easy to phone or text and get help to do this. Great experience all round. Thank you!
first forward facing car seat
I was so nervous for my 6.5 year old to move forward facing but Natalie was amazing. She let my daughter try lots of hbb seats and advised us on best fit. She also found the colour seat my daughter wanted and fitted it in the car for us. She was calm, patient and so knowledgeable.
Always helpful and great advice
Always helpful and great advice. Super speedy with shipments
Great aftercare and great products
We have had two car seats from Natalie and she has never steered us wrong she’s incredibly knowledgeable about the products she holds and will be sticking with her in future. After sales care cannot be faulted at all and we’re very grateful she’s helped us make the best choices to keep our children safe. Looking forward to visiting her storefront when shopping for our next baby
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