I bought a Nissan van and had constant problems from day one. After a long back-and-forth, I eventually received a refund around three months ago. As requested by Dan Whitehead, I even removed al... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My girlfriend bought a Peugeot and we agreed to pay extra for the cambelt changing and when we picked the car up they said they’d not done it because it didn’t need doing, then took 3 weeks to g... See more
Absolutely ridiculous company!! Purchased a van from these in September 2024 and 2 months later the clutch was going. Contacted them every week and got the same old response that “it will get sorted”... See more
I bought my Ford Ranger from Dan (the van man) at the Wombwell branch, he kept in contact with me daily even before they had received the vehicle themselves. Promised me first test drive soon as it ar... See more
Company details
Written by the company
We are a car sourcing and sales company who supply vehicles locally and to the whole of the UK whilst keeping customer satisfaction at the forefront of our every day tasks. We aim to save you and immeasurable amount of time and effect in buying your next car
Contact info
Summer Lane , S702NZ, Barnsley, United Kingdom
- 01226494040
- Sales@carseekers.uk
- carseekers.uk
2.3
Poor
22 reviews
Replied to 10% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Don't use this garage.
I bought my car in June,but they didn't deliver it until eight days later,
I got my V5 before the car.
I had it checked by my local garage
who found problems with the air conditioner,water pump, and the exhaust.
I got in touch with carseekers four times and I was not given any help.
Don't use this garage.
4 August 2022
Unprompted review
Reply from Carseekers
Hi Jane, thank you for taking the time to leave a review, however i feel it only appropriate to reply, we explain to all our customers that we have a turn around time of 10 days. When we know a car is sold and the customer wants the car, the logbook is transferred into their name, we have no control over how quick the DVLA send the logbook out to you. On the original day of delivery, the sales executive set off to you (an hours driver) got half way there and a light came on the dash. Rather than pretending she hadn't seen the light (like a lot of places would), she called you, was honest, told you the issue and brought the car back to our garage to be checked. This was rectified and then the car was delivered to you at a later date. all this done in 8 days. Having seen the texts, you were kept in constant contact.
With regards to contact, looking at the text messages between you and the sales exec, they have clearly expressed that you have a warranty (free of charge) and rather than getting you to bring the car back to us (1 hour away) explained that you can take the car to any VAT registered garage near you which you have. Having checked the records we have had 1 call from you which was you telling us the car had been looked at and the warranty company wouldn't cover as it was wear and tear items. We explained we would get in touch with the warranty company for them to re-look at it and for them get back in touch with you. we haven't heard anything since from them or yourself until the above.
We take pride in what we do and try to treat customers in the right way ( as all our other reviews on every other platform would agree with)
If you would like to call me and talk about this properly that i will gladly try to help further - 01226494040
If not, thank you again for your feedback
No other place out there like this
No other place out there like this! The guys who work here Nick and Nathan are absolute diamonds! So helpful and they literally do all the leg work for you, tell them what car you would like, if they don’t have anything in stock that you like they will source for you, takes out all the stress of going from car to car, ensuring that you’re not going to purchase a dodgy motor. Onsite mechanic to! I’ll not go anywhere else! I love my new car, thank you Nick you’re a top fella
30 July 2022
Unprompted review
Reply from Carseekers
thank you so much, we really appreciate it
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.