CarsIreland.ie Reviews 

1,897
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Placed an ad this morning. So far I've had a telephone call from a scammer trying to get me to purchase a report from a website called hpiinfo in return for them to pay full price. A quick se... See more

Rated 2 out of 5 stars

Just going to echo a similar experience to some of the other reviews. Reached out about a car and trading in my own, friendly guy got back to me after the weekend and took all the details of my car;... See more

Rated 5 out of 5 stars

Absolutely delighted with the services and brilliant work. The completely built out website from scratch and optimised that with up to date interface with is user friendly and offers a simple, eloqu... See more

Rated 4 out of 5 stars

Great database of vehicles. I have found my last 3 cars through the app. Filtering and sorting by price is good for guidance. Would like to see a filter to remove unwanted search results though. For i... See more

Company replied

Company details

  1. Vehicles & Transportation

Written by the company

Ireland's leading car sales website for buyers and sellers. Follow us for news, car reviews, and lots more.


Contact info

3.5

Average

TrustScore 3.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(1,897)

12 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy task to find what I wanted

Easy to filter to the cars I was looking for. Easy to navigate around. Easy to contact sellers.

21 October 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Peter,

Thanks for taking the time to send this review. We're grateful for the feedback you have given.

Kind regards,

James
CarsIreland.ie

Rated 3 out of 5 stars

Excellent App, few improvements would perfect it.

Adds good, be great if the mobile app would allow zooming on photos on android.
Contacted a couple of dealers recently about cars but got no response.

19 October 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Mark,

Thanks for taking the time to leave this review. We are delighted to hear you think the App is excellent, you may have noticed our APP on iPhone is recently new and the android one is still our legacy APP. We are just about to launch the new App on android in the coming weeks to match the iPhone. So keep an eye out and any feedback would be massively appreciated.

With the dealers not responding back, I can assure you that the dealers/sellers are notified as soon as an enquiry is made. We always do our best to encourage dealers/sellers to act on these enquiries as swiftly as possible, If you want to contact any dealer specifically and need a hand reaching them let me know & I can contact them. My email is james.murray@carsireland.ie

If there is anything we can do to help you in the future please don't hesitate to contact us again.

Kind regards,

James
CarsIreland.ie

Rated 1 out of 5 stars

Behonest not interested in my car but…

Behonest not interested in my car but went me be interested in there car with barely any warranty which only cover two parts hardly go. In 12 weeks. Better off buying pravite

10 October 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Thomas,

It sounds like you have had poor experience with a dealership,

Unfortunately there is not much CarsIreland.ie can do regarding this but if you are looking for any advise/help with your next car don't hesitate to contact us on 01 7055537.

Kind Regards
James

Rated 1 out of 5 stars

I did not receive one phone call…

I did not receive one phone call regarding sale.

29 September 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi,

We are sorry to hear about this. I can assure you that the dealers/sellers are notified as soon as an enquiry is made. We always do our best to encourage dealers/sellers to act on these enquiries as swiftly as possible but unfortunately that's as far as we can take it.

If you'd like to pass on the information of the dealer you've been trying to contact, I can get in touch with them on your behalf?

You can send me the info here: james.murray@carsireland.ie

Kind regards,

James
CarsIreland.ie

Rated 5 out of 5 stars

I really like the app

27 September 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Stephen,

Thanks for taking the time to leave this review.

We continuously strive to be the best in our field & this review is exactly why we do it. We have our new Android APP out shortly so please keep an eye out on that.

If there anything we can help with don't hesitate to reach out to me directly: james.murray@carsireland.ie

Kind regards,

James
CarsIreland.ie

Rated 5 out of 5 stars

Flexible

Excellence in Dealerships

22 September 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Niju,

Thanks for taking the time to send this review. We're grateful for the feedback you have given.

Kind regards,

James
CarsIreland.ie

Rated 5 out of 5 stars

Amazing Experience

Amazing Experience, bought a very good car from a very sincere man.

16 September 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Stephen,

Thanks for taking the time to send this review. We're grateful for the feedback you have given in relation to the dealership you came into contact with, it is always great to hear positive interactions with the dealers on the platform.

Good luck with the new car.

Kind regards,

James
CarsIreland.ie

Rated 5 out of 5 stars

Great site very accessible and easy to…

Great site very accessible and easy to use. Always use it to buy cars.

16 September 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi John,

Thanks for taking the time to send this review. We're grateful for the feedback you have given.

Kind regards,

James
CarsIreland.ie

Rated 1 out of 5 stars

Absolutely a joke to deal with

Absolutely a joke to deal with

14 September 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi,

We would love to get some more information off you? If the review is in regards to CarsIreland.ie or a Dealership?

We would like to help resolve any issues?

You can send me the info here: james.murray@carsireland.ie

Kind regards,

James
CarsIreland.ie

Rated 1 out of 5 stars

I made a request to get more details on…

I made a request to get more details on a car heard nothing ! Only people heard from was finance company

9 September 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Suzanne,

We are sorry to hear about this. I can assure you that the dealers/sellers are notified as soon as an enquiry is made. We always do our best to encourage dealers/sellers to act on these enquiries as swiftly as possible but unfortunately that's as far as we can take it.

If you'd like to pass on the information of the dealer you've been trying to contact, I can get in touch with them on your behalf?

You can send me the info here: james.murray@carsireland.ie

Kind regards,

James
CarsIreland.ie

Rated 1 out of 5 stars

Wasn’t contacted by the sellers

Wasn’t contacted by the sellers. No responses whatsoever.only automated emails asking for reviews.

9 September 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi,

We are sorry to hear about this. I can assure you that the dealers/sellers are notified as soon as an enquiry is made. We always do our best to encourage dealers/sellers to act on these enquiries as swiftly as possible but unfortunately that's as far as we can take it.

If you'd like to pass on the information of the dealer you've been trying to contact, I can get in touch with them on your behalf?

You can send me the info here: james.murray@carsireland.ie

Kind regards,

James
CarsIreland.ie

Rated 5 out of 5 stars

Looking for a car on CarsIreland.ie is…

Looking for a car on CarsIreland.ie is always a great experience. The fact that we can easily communicate with the dealers is certainly a plus.

1 September 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Romulo,

We continuously strive to be the best in our field & this review is exactly why we do it. If there anything we can help with don't hesitate to reach out to me directly: james.murray@carsireland.ie

Kind regards,

James
CarsIreland.ie

Rated 5 out of 5 stars

It’s much better on IOS than android

It’s much better on IOS than android. You can easily zoom in and out on IOS but this is not yet available on android

31 August 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Paul,

Thanks for taking the time to leave this review.

The feedback above is fantastic & we strive to keep improving our platform so keep an eye out over the coming months.

We are in the process of final testing on our new APP for Android so this is almost there.

You can get in touch with me here if you have any more details you would like to send on.

james.murray@carsireland.ie

Kind regards,

James
CarsIreland.ie

Rated 4 out of 5 stars

Helpful support team but the site is for traders

After having an ad up to sell my car for over 5 weeks, I received 2 emails that turned out to be social engineering emails. James in the customer service team could not have been more helpful. Excellent work James. As for advertising my car on the site as a private person, not really. It's more geared for the traders.

26 August 2024
Unprompted review
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Vinny,

Thanks for taking the time to leave this review. We are delighted to hear you've had such a positive interaction with James.

We continuously strive to be the best in our field! I'll be sure to pass on the kind words & If there is anything we can do to help you in the future please don't hesitate to contact us again.

Kind regards,

Dave
CarsIreland.ie

Rated 4 out of 5 stars

Good service

Quick information and good service

22 August 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Nieves,

Thanks for taking the time to leave this review. It is greatly appreciated.

We continuously strive to be the best in our field & this review is exactly why we do it. If there anything we can help with don't hesitate to reach out to me directly: james.murray@carsireland.ie

Kind regards,

James
CarsIreland.ie

Rated 3 out of 5 stars

Too many fake people contacting me…

Too many fake people contacting me about car

Customer service very good and coming back when this users were reported.

27 August 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi David,

Thanks for taking the time to send this review. We're grateful for the feedback you have given & we are trying our best to block any scammers contacting people on the site.

Kind regards,

James
CarsIreland.ie

Rated 5 out of 5 stars

Great experience

Great experience

22 August 2024
CarsIreland.ie logo

Reply from CarsIreland.ie

Hi Dave,

Thanks for taking the time to send this review. We're grateful for the feedback you have given.

Kind regards,

James
CarsIreland.ie

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look