Kearys CarStore Reviews 

1,551
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being patient, knowledgeable, and genuinely helpful, making the car buying process smooth and stress-free. The service provided is frequently described as excellent, with many appreciating the professional approach and efficiency from initial contact through to vehicle collection. People highlight exceptional customer service, noting that staff go above and beyond to address needs and ensure a positive user experience. However, some customers experienced significant issues with the cars themselves, including multiple faults upon delivery or shortly after purchase, such as mechanical failures or incorrect parts. A few other people also felt that after-sales service was challenging, reporting difficulties in getting issues resolved, long waiting times, or a lack of responsiveness and support when problems arose.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their professionalism, helpfulness, and... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the... See more

Product

Consumers have mixed experiences with the products, with many expressing delight with their new cars, such as... See more

Customer service

Users describe positive interactions with customer service, highlighting instances of helpfulness and... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing the car buying process as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great and easy process to buy a car, my sales rep Duncan was very patient and understanding of my budget and didn’t push or advise any cars that were over my maximum budget. I appreciate that I wasn’t... See more

Rated 5 out of 5 stars

Recently purchased a car from Kearys Carstore Dublin. Eoin handled our purchase and was exceptionally professional! We were impressed when he sold us the company before the car! Good to know the backg... See more

Rated 5 out of 5 stars

I recently bought my first car from Kearys in Cork, and I couldn’t have asked for a better experience! AB was incredibly helpful from start to finish — patient, knowledgeable, and genuinely interest... See more

Rated 5 out of 5 stars

I baught my Car in Jan 2026. The sales poerson David was excellent, very helpful and professional. I was very happy with the trade in value given for my previous car and the whole process was very eas... See more


Company details

  1. Car dealer
  2. Auto market
  3. Used car dealer

Written by the company

Visit Kearys CarStore. Ireland's first Used Car Supermarket group . Part of Keary's Motor Group. Ireland's largest family run car retail group. Browse our extensive used car stock and buy or reserve online, apply for car finance, book your test drive or chat to us at any time night or day so we can help...


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,551)

94 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

positive experience

I had a very positive experience at CarStore in Cork and would recommend to anyone. Abanoub looked after everything and made the experience really easy for me.

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Had a fantastic experience at Carstore Cork

Had a fantastic experience at Carstore Cork thanks to Ab the sales team. He was friendly, knowledgeable, and made the whole process easy and stress-free. Arrange a collection and made sure the car is good to go. Delighted with my new car, highly recommend asking for Ab if you’re buying!

12 May 2025
Unprompted review
Rated 5 out of 5 stars

5 stars

Purchased our car through Mark and Warren at Carstore and could not recommend them more. Made the whole process so easy and seamless

23 May 2025
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience at Kearys…

I had a fantastic experience at Kearys Carstore Little Island. The communication was clear and consistent throughout the entire process. Dug was very professional, keeping me informed every step of the way and making sure everything went smoothly. Warren in the finance department was also brilliant—he made the whole transition effortless and stress-free. I couldn’t be happier with my new purchase. A big thank you to the whole team for making this such a positive experience!

20 May 2025
Unprompted review
Rated 5 out of 5 stars

Happy Customer. Very clear Communication with me from…

Very clear Communication with me from Ab the salesman to Warren in finance.
I found the perfect car for me and these gentlemen helped to it happen.
Ab was so professional from the beginning, which is the main reason for buying here.
Warren was also very professional and explained every detail.
Many thanks.

16 May 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Hi V Lane,

Thank you so much for your kind words and fantastic review! We’re delighted to hear that you had such a positive experience with Ab and Warren. Clear communication and professionalism are values we pride ourselves on, and it’s great to know they made such a strong impression.

We’re thrilled you found the perfect car and that our team could help make it happen. Wishing you many happy miles ahead, and we hope to welcome you back to Kearys Carstore in the future!

Best regards,

The Kearys Carstore Team

Rated 1 out of 5 stars

Worst Service Experience

We brought our car in at 9:40 AM 14th May 2025, exactly at the time we were asked to. During the call, we were clearly told the service would take 2–3 hours. Based on that assurance, we made arrangements to work remotely and spent the day at a nearby café—spending nearly €100 while waiting.

At 3:40 PM—six hours later—we were casually informed that the car hadn’t even been looked at. No update, no apology, just a careless "you can take the car and come another time or Wait more" as if our time and money meant nothing.

This is not just poor service—it's a complete lack of basic professionalism and courtesy. While the sales team last November gave us a good buying experience, the service team is nowhere close to that standard.

If you value your time, peace of mind, and customer service, I strongly suggest looking elsewhere—even if it means buying a car from another county. Kearys has clearly lost sight of what customer care means.

14 May 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Hi Shankare,

Thank you for taking the time to share your experience. We are truly sorry to hear about the inconvenience caused during your recent service visit.

We would appreciate the opportunity to speak with you directly to better understand the situation and make amends. Please contact our customer care team at your earliest convenience, as we would like to address this matter seriously and restore your trust in our service.

Thank you again for bringing this to our attention.

Kind regards,

The Kearys Carstore Team

Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. I removed my first review as was asked by manager and promised the stars, all lies.

After sales non existent, don’t answer phone calls or reply to emails. The service here at Kearys after you buy a car is atrocious. I’ve had nothing but problems with my car since I bought it and Kearys want nothing to do with me anymore. Nor will they reply to my emails about another problem with my car that’s still under warranty as per emails from Kearys. I had to start legal proceedings previously. AVOID! Nothing but stress and headaches with a car with 56,000km.

No where to make a formal complaint.
Was spoken to like a piece of dirt by the service “manager” Declan. I hope management listen to his calls.

I’ve tried to make a formal complaint and haven’t gotten any response or acknowledgment from my formal written complaint.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

I recently bought a Toyota C-HR

I recently bought a Toyota C-HR from Kearys Carstore in Little Island Cork, and I couldn’t have asked for a better experience thanks to Ab. From the beginning, Ab was incredibly friendly, professional, and genuinely helpful. He took the time to listen to what I was looking for and helped me find the perfect car without any pressure. He took the time to understand exactly what I was looking for and guided me through every step of the process with patience and professionalism.

What really stood out was how easy it was to get in touch with him. Anytime I had a question, he was quick to respond and always happy to help. He even made sure the car was held for me while I sorted everything out, which took a lot of stress off my shoulders.

My family has been with Kearys for years—especially my mum, who has always had nothing but positive experiences with them. She’s bought several cars from Kearys over the years and has never once had an issue, which really says a lot about the consistency and trustworthiness of the dealership. That long-standing trust my family has in Kearys played a big part in my decision to go there myself, especially after I had a disappointing and frustrating experience with a previous dealership. I wanted to feel confident and comfortable with such an important purchase, and I knew Kearys was a place I could rely on. I’m genuinely so glad I made that decision, because Ab completely restored my confidence in the car-buying process. His professionalism, honesty, and genuine care made me feel like I was in safe hands from start to finish. It’s rare to find a dealership—and a salesperson—you can fully trust, but I feel that with Kearys, I absolutely can.

Before I collected the car, Ab made sure it was fully serviced and professionally cleaned so it looked and felt brand new when I drove it away. His attention to detail and care for his customers was exceptional.

Overall, Ab made the whole process smooth and enjoyable from start to finish. I’m absolutely delighted with my Toyota C-HR and so grateful to Ab for all his help. I’d highly recommend him to anyone looking to buy a car – his customer service is top-class!
Choosing Kearys wasn’t just a smart decision—it was the right one, and I wouldn’t go anywhere else for a car again.

26 April 2025
Unprompted review
Rated 5 out of 5 stars

The service was fast

The service was fast, friendly & reliable. Shaun Hogan assisted me with all the paperwork & he had time to explain and answer all the questions that l had. He handed me the keys to my new car & l was very happy. I would recommend Keary car store if you are looking for a car. They have all types of cars & at affordable prizes which suits everybody's pocket. To Shaun Hogan, please keep up the good work. Thank you.

19 April 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Hi Siphathisiwe,

Thank you so much for your fantastic 5-star review! We’re thrilled to hear that your experience at Carstore Limerick was fast, friendly, and reliable. Shaun Hogan will be especially pleased to know his support and attention made your car-buying journey smooth and enjoyable.

We truly appreciate your kind words and recommendation. It's wonderful to know you found the perfect car at a great price, and we’re so glad we could help make that happen.

Wishing you many happy miles in your new car, and we hope to see you again in the future!

Warm regards,

The Carstore Limerick Team

Rated 4 out of 5 stars

I bought my car a few weeks ago

I bought my car a few weeks ago. I dealt with Ab’s and he was a gent to deal with. He helped the process very easy.
I would highly recommend Keary’s carstore to anyone looking to buy a new car.
On the whole everybody helped some much

19 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Warren has been so helpful and professional. He assisted me just over a year ago with a difficult situation, behaving with great integrity and so when I was in the market for another car, I immediately came back! Duncan was equally professional, friendly and helpful. Thank you to both of them for the excellent service.

2 May 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Dear Isla,

Thank you so much for your kind words and for taking the time to share your experience!

We’re absolutely delighted to hear that Warren’s integrity and support brought you back to us, and that both he and Duncan were able to provide the same high standard of service once again. It means a great deal to us when customers return—and even more when they feel genuinely looked after.

Your trust and loyalty are truly appreciated. Wishing you many happy miles in your new car, and please don’t hesitate to reach out if there’s ever anything we can help with.

Warm regards,

Kearys Carstore Team

Rated 5 out of 5 stars

Very good and satisfying experience.

Very good and satisfying experience

Friendly and caring.

2 May 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Dear Customer,

Thank you so much for your kind feedback!

We’re really pleased to hear that you had a positive and satisfying experience with us. It’s great to know that our team’s friendliness and care made a difference during your visit.

We truly appreciate you choosing us, and we look forward to welcoming you again in the future!

Best regards,

The Team at Kearys Carstore

Rated 5 out of 5 stars

Amazing experience, got a best deal

My partner and I recently bought a car from Keary’s Car Store and we couldn’t be more pleased with the whole experience. From the moment we walked in, we were treated with genuine care, professionalism, and transparency. What really stood out to us was how easy and smooth the entire process was—something we didn’t expect going into it.

A special shoutout to Dylan Feeney, who was absolutely fantastic from start to finish. He walked us through every detail, answered all our questions patiently, and never made us feel pressured or rushed. It really felt like he had our best interests in mind. He took the time to understand what we were looking for and worked hard to make sure we got the right deal and all the right protections in place.

We also want to thank Joe, who helped us work out a great finance package. The car we were looking at was too dear, but with the deposit we had in mind, Joe helped us arrive at a monthly payment plan that was manageable for us. Dylan was instrumental in encouraging Joe to make sure we were looked after and got the best value possible.

In the end, we drove away with not just the car we wanted, but with a bunch of extras that made it feel like we were really being taken care of:
• RTI (Return to Invoice)
• Smart protection
• A full tank of fuel
• NCT
• Diamond coating for the car
• Full sanitization before handover

We honestly didn’t expect that level of care and generosity—it made the whole experience that much more special.

We highly recommend Keary’s Car Store to anyone looking to buy a car. The customer service is exceptional, the team is friendly and professional, and most importantly, you feel like you’re in good hands. Huge thanks again to Dylan and Joe for all the effort—they really went above and beyond for us. We’re absolutely delighted with our new car!

23 April 2025
Unprompted review
Rated 5 out of 5 stars

First class service with a smile

We were very happy with Duncan and Warren at Kearys Carstore in Cork. They were really helpful and friendly and we got a great deal on our car. Would highly recommend them!

28 April 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Thank you so much, Anna, for your kind words and fantastic 5-star review! We're delighted to hear that you had a great experience with Duncan and Warren at Kearys Carstore Cork. It means a lot to us that you felt well looked after and got a great deal. Your recommendation is truly appreciated, and we hope you enjoy every mile in your new car!

Rated 5 out of 5 stars

Great!

Had a great experience buying my first car at Carstore Little Island both Alan and Warren provided amazing help and walked me through everything. Would highly recommend

25 April 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

HI Valerie, thank you so much for your brilliant review! We will pass your comments on to Warren and the team here at Kearys Carstore Cork.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, I just got my car on last Friday, great to deal with,Ab the salesman highly recommend .

24 April 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Thanks for your brilliant review, we really appreciate it!

Rated 5 out of 5 stars

Very quick and easy

Very quick and easy ! Great customer service ! Ab the salesman was very helpful and sorted me out with everything I wanted very quickly and easily !

23 April 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Thank you for your great review, we will pass your comments on to Ab and the team here at Kearys Carstore!

Rated 5 out of 5 stars

Great service

Great service, very efficient. Joey was a great Help throughout

14 April 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Hi James,

Thank you for your brilliant review!

Rated 5 out of 5 stars

Great experience from the minute I…

Great experience from the minute I stepped into the office in Little Island, Cork. Alan was a massive help and very patient and approachable. I felt I was in great hands from the very beginning right up till collection date of my new car. Alan kept in contact and kept he updated throughout the whole process. Warren in accounts was also a huge help and made my finance process very easy and straight forward. Two great employees in Little Island store.

22 April 2025
Unprompted review
Kearys CarStore logo

Reply from Kearys CarStore

Hi Laura,

Thank you for taking the time to leave us this fantastic feedback! We are delighted that you had such a positive buying experience here at Kearys Carstore and will share your comments with Alan and Warren!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look