Carstub Reviews 1,867

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and pleasant demeanor, making the entire process smooth and stress-free. People frequently highlight the excellent service, noting its efficiency, ease, and the fair prices offered for their vehicles. The user experience is often described as seamless, with many appreciating the convenience of the company coming to their home and handling all the details. Consumers also appreciate the clear and honest communication, with staff explaining every step without pressure. The contact process is noted as quick and straightforward, often leading to rapid appraisals and transactions.

What people talk about most

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the team for being... See more

Service

Consumers find service to be positive, highlighting the ease and efficiency of the process. Many reviewers... See more

Price

Customers had positive experiences with price. Many reviewers received fair and competitive offers for their... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently describe the process as... See more

Customer communications

Customers consistently note positive experiences with contact. Many reviewers found the process quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Carstub made selling my car an absolute breeze. From the moment I reached out, their team was fast, professional, and incredibly kind. They came to my home the next day, gave a fair and... See more

Rated 5 out of 5 stars

I called and spoke with Ana. She was the sweetest/pleasant person. Set up an appointment right away. Adam was professional/knowledgeable gave me an offer higher than other companies. I really enjoyed... See more

Rated 5 out of 5 stars

I have nothing but good words for the guys at carstub. We had a very difficult situation on our hands with technical issue (title related) that made other dealership call quits on the matter, but a c... See more

Rated 5 out of 5 stars

I recently used Carstub to sell my car, and I couldn't be happier with the experience. From start to finish, the process was smooth and stress-free. The team was incredibly helpful and responsive, ans... See more


Company details

  1. Car dealer
  2. Used car dealer

Written by the company

We Buy Your Car, Truck, Van, or SUV For Top Dollar In Any Shape Right At Your Door, With No Hassles, And Pay You Right On The Spot.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Best car selling experience ever.

This was the easiest car selling experience I’ve ever had. All I did was call and give the information they needed. They came and evaluated my car, we made a deal, I signed paperwork and they took care of the rest. The evaluator came and was very friendly and knowledgeable. Once we came to an agreement he cut me a check on the spot and they came and picked my car up today. I would recommend this company to everybody.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

I recently used Carstub to sell my car

I recently used Carstub to sell my car, and I couldn't be happier with the experience. From start to finish, the process was smooth and stress-free. The team was incredibly helpful and responsive, answering all my questions and guiding me through each step. I got a fair price for my car, and the whole transaction was quick and easy. I highly recommend Carstub to anyone looking to sell their car hassle-free!

10 September 2025
Unprompted review
Rated 5 out of 5 stars

It was great

It was great. I loved having someone come to you. Justin was very professional and just a knowledgeable nice guy.

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Whole process of selling my car was less than 2 hours. From the time I contacted them to the time I got my check very smooth process. Adam was great. He came and checked out my car and gave me the check after everything turned out as expected. Their offer was not the highest, but not the lowest either. Offered me more than Tesla and Carvana. Very satisfied customer.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Quick and seamless

Calling in was quick and seamless, assessor was at our house in less than 90 minutes, and Adam was outstanding in both knowledge about vehicles while supporting a fair assessment. Highly recommend!

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Well-informed and Efficient

It was nice to work with real, local people who cared about the experience. They worked with my crazy schedule and came out to see me at 7:30PM. I feel like I was quoted fairly, and the final offer was very reasonable considering the condition of my vehicle (well-kept, but showing inevitable signs of wear and needing a tire replacement). Adam was great and also explained things as he worked, which gave me peace of mind.

Overall the inspection process took maybe 20-30 minutes. The offer was very competitive, but make note that they don't do price-matching with Driveway or Carvana (Carmax is good!). I can see why, since Driveway gave me the highest quote offer, to the point it may have been unrealistic.

Thank you carstub for making this process easy! I feel better knowing my car went to a group that cares.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

OUTSTANDING!!!

I never leave reviews (good or bad), but I felt this experience warranted a review.  Adam came out to inspect my car and gave me an extremely fair price. If there was a way to give 5,000 stars, I would. He was aware of what I was going through with the absolute nightmare from another unscrupulous company, and couldn’t have put my mind more at ease.  He made the procedure quick and painless, with the highest of integrity.  And I say this as the manager of customer service at a company with 87 people under me, so I've seen every imaginable level of customer service.  I could go on and on with details and a word casserole, but the bottom line is, he is a HUGE asset to the company and made my situation so much easier that day, which is what compelled me to do this review.  Thanks so much, Adam...MUCH appreciated!!! 

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Trust Worthy Company

I called Carstub to sell my truck and they send an assessor that day. Mike came to my house early and made the process really easy. He was polite and professional. He talked me through the process and he was very trust worthy. The whole process took about 10 minutes and Mike made a great offer I couldn't resist. Thanks Mike.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service, incredible people

I have nothing but good words for the guys at carstub. We had a very difficult situation on our hands with technical issue (title related) that made other dealership call quits on the matter, but a carstub, they worked everything for us and made direct contact with the DMV to sort everything out, and they did it in the most pleasant and welcoming way possible, with lots of patients and smiles. We'te very grateful to them, they helped us avoid crossing the entire country to get to Massachursttes, where we bought
the car. A huge thank you to everyone we've met today at carstub.

24 July 2025
Unprompted review

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