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Carstub Reviews 1,867

•
TrustScore 5 out of 5

4.8

Car dealer
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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and pleasant demeanor, making the entire process smooth and stress-free. People frequently highlight the excellent service, noting its efficiency, ease, and the fair prices offered for their vehicles. The user experience is often described as seamless, with many appreciating the convenience of the company coming to their home and handling all the details. Consumers also appreciate the clear and honest communication, with staff explaining every step without pressure. The contact process is noted as quick and straightforward, often leading to rapid appraisals and transactions.

What people talk about most

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the team for being... See more

Service

Consumers find service to be positive, highlighting the ease and efficiency of the process. Many reviewers... See more

Price

Customers had positive experiences with price. Many reviewers received fair and competitive offers for their... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently describe the process as... See more

Customer communications

Customers consistently note positive experiences with contact. Many reviewers found the process quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Carstub made selling my car an absolute breeze. From the moment I reached out, their team was fast, professional, and incredibly kind. They came to my home the next day, gave a fair and... See more

Rated 5 out of 5 stars

I called and spoke with Ana. She was the sweetest/pleasant person. Set up an appointment right away. Adam was professional/knowledgeable gave me an offer higher than other companies. I really enjoyed... See more

Rated 5 out of 5 stars

I have nothing but good words for the guys at carstub. We had a very difficult situation on our hands with technical issue (title related) that made other dealership call quits on the matter, but a c... See more

Rated 5 out of 5 stars

I recently used Carstub to sell my car, and I couldn't be happier with the experience. From start to finish, the process was smooth and stress-free. The team was incredibly helpful and responsive, ans... See more

Company details

  1. Car dealer
  2. Used car dealer

Written by the company

We Buy Your Car, Truck, Van, or SUV For Top Dollar In Any Shape Right At Your Door, With No Hassles, And Pay You Right On The Spot.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Selling my first car

I had to let my 1st car go that I have had for 16 years. Alex who called me made me feel like they were the best choice to go with and it was. Christopher Roth who came out to see my car effectively communicated and answered all my questions. He explained everything clearly and I felt confident to proceed and sell my car.

23 October 2024
Rated 5 out of 5 stars

Easy process

I appreciated the honest communication with Adam. The entire process is very easy. I wasn't able to take the time to sell my car myself. I had a quote from norm Reeves and carstub beat it by $500.

13 October 2024
Rated 5 out of 5 stars

The process was quick

The process was quick, efficient, easy and fair. Adrian did an outstanding job and should be given a raise. At the end I didn’t get the amount I was asking for but it was an acceptable and fair offer which is what makes for good business and long term success. Great job Carstub!

16 October 2024
Unprompted review
Rated 5 out of 5 stars

They made everything simple!

They made everything simple! From the initial phone call to the selling process. Jen and Michael were both very friendly, and they worked with me when I told them about other bids I received.

9 October 2024

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