Carsunder3000 Reviews 

1,222
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, helpful, and professional, often highlighting their knowledgeable and non-pushy approach. The customer service is frequently described as exceptional, making the car buying process easy, stress-free, and smooth. Many appreciate the positive user experience and highly recommend the company for its efficient service. However, some customers noted issues with the product itself or after-sales support. A few experienced significant problems with their purchased vehicles shortly after buying, such as mechanical failures or undisclosed damage. Additionally, some reviewers were not happy with the transparency of service documentation, finding it generic or lacking crucial details, and felt concerns were not adequately addressed.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Service

Reviewers mention positive feedback about service, highlighting helpful and professional staff who make the... See more

Product

Users describe ambiguous interactions with product, with many reviewers expressing satisfaction with their... See more

User experience

Consumers find the user experience to be overwhelmingly positive, describing it as stress-free and very easy.... See more

Customer service

Customers had positive experiences with customer service, often praising staff members for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really friendly staff, all questions answered honestly. Despite being really busy, Ben and the rest of the staff were very attentive. Smooth transaction when sorting the financial side of things with... See more

Company replied

Rated 5 out of 5 stars

Josh was really helpful when buying my first car, there was a good selection and we were able to look around in our own time. We were able to test drive and he answered all our questions without feeli... See more

Company replied

Rated 5 out of 5 stars

We’ve had many cars from here over the years and every time we are always impressed with the customer service and friendliness as well as the selection and quality of cars. Super knowledgeable guys wh... See more

Company replied

Rated 5 out of 5 stars

If we could give 10 stars we would. We bought a Porsche from here and we can only say that the staff and customer service was exceptional from start to finish. Taylor initially showed us the c... See more

Company replied


Company details

  1. Used car dealer

Written by the company

If you are looking for great savings on quality used cars and vans in the Rayleigh area, then you have reached the right place. Cars Under £3,000 are a specialist used car and van dealer based in Essex. We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At Cars Under £3,000, we stock a range of used cars and vans to suit all budgets and lifestyles so we are sure to have the right car or van for you. If you are looking for a second hand car or van in Rayleigh, then don't delay, call us today. In order to offer cars and vans to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website. We offer advice on vehicles and vehicle maintenance and our friendly staff will go the extra mile to guarantee that you receive the advice and support you need. At Cars Under £3,000 we don't just sell cars and vans, we do everything possible to get you on the road with your perfect vehicle. Why not come along to our dealership in Rayleigh? We look forward to meeting you!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(1,222)

137 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company and received great…

Great company and received great service from bailey when buying my car.

Reserved the vehicle over the phone and test drove the very next day, drove straight off of the lot.

7 May 2025
Unprompted review
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Reply from Carsunder3000

Thank you John !

Rated 5 out of 5 stars

Our new car

We are really pleased with our new car. Josh went above and beyond with helping us find the car we wanted and the no pressure sale was such a change, Thank you for all your help after the mix up with the keys as-well!

6 May 2025
Unprompted review
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Reply from Carsunder3000

Thank you Alex !

Rated 5 out of 5 stars

Issues that arose after sale

I had a couple issues with a car I recently bought from these guys, 2 x leaky tyres and an air conditioning condenser had a leak, I shopped around locally to me and found a price to get fixed, I phoned Grant in the after sales department and told him about the issues I had and he transferred the necessary funds to get the fixed locally, would highly reccomend

23 April 2025
Unprompted review
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Reply from Carsunder3000

Thank you Chris !

Rated 5 out of 5 stars

Trusted car sales

An amazing experience buying a car through Adam at carsunder3000! He was very open and honest from the minute we arrived! Adam even went out he’s way to us up from Rayleigh station, we appreciate the effort you put in! We brought a loverly Nissan Qashqai which we are falling in love with day by day!
Thank you again Adam see you next time!

30 April 2025
Unprompted review
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Reply from Carsunder3000

Thank you Callum !

Rated 5 out of 5 stars

I purchased a Fiat L from cars under…£3000

I purchased a Fiat L from cars under £3000
Joshu the salesman was very helpful and made me feel at ease
I would definitely purchase there again and recommend to my friends and family

30 April 2025
Unprompted review
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Reply from Carsunder3000

Thank you !

Rated 5 out of 5 stars

Am in need of a new car and josh as…

Am in need of a new car and josh as been super helpful has sent me many cars that he thinks are suitable - great communication- looking forward to finding my car :)

26 April 2025
Unprompted review
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Reply from Carsunder3000

Thank you Darcy !

Rated 1 out of 5 stars

Peugeot partner

Unfortunately I bought a van July last from this company, it started going wrong end of November, I've just had a Peugeot specialist tell me that it has certain parts mapped out wrongly, I wouldn't have bought this had I had known that, now I'm left with a van that's too expensive to fix .

22 June 2024
Unprompted review
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Reply from Carsunder3000

I think the only way we are able to respond to this review is by offering a little bit of sensible context and perspective for anyone reading.

I’m really sorry that you’re having issues, but I must point out the vehicle in question was a spares / repairs, 135,000 mile commercial vehicle / van bought nearly a year ago for £2995. Of course sometimes we are certainly working with a very difficult product and most people reasonably understand that purchasing a vehicle like this comes with its own risks, but as a company we still empathise a great deal and are sorry you didn’t get longer out of the van.

Rated 5 out of 5 stars

What an excellent company

What an excellent company, just got my son his second car from here. All the cars were unlocked so we could sit in to see what he liked, was not pressurised at anytime, they even helped out with the choices. We found one he really liked, did the deal and picked up 1 week later, thanks Adam, would have no problem recommending the team and company.

21 April 2025
Unprompted review
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Reply from Carsunder3000

Thank you Terry !

Rated 5 out of 5 stars

I used James at card under 3000…

I used James at card under 3000 recently to buy a car, it was a bit of an emergency buy and he was great, could not recommend highly enough, took all the stress out of the process!

10 April 2025
Unprompted review
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Reply from Carsunder3000

Thank you Mitchell !

Rated 5 out of 5 stars

Recently visited cars under 3000 and…

Recently visited cars under 3000 and can’t thank James enough for his service and knowledge, im yet to pass my test but know exactly where and who ill be going to! James is very relaxed unlike the stereotypical pressure type salesman, thanks again guys and see you soon.

1 April 2025
Unprompted review
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Reply from Carsunder3000

Thank you Michael !

Rated 5 out of 5 stars

Fiesta- James

Just purchased a little fiesta from this dealership and couldn’t be happier. James was a great help from start to finish and made the finance application so easy!
Couldn’t recommend enough!

24 April 2025
Unprompted review
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Reply from Carsunder3000

Thank you Molli !

Rated 5 out of 5 stars

Excellent service from Adam

Excellent service from Adam and his team all very friendly and helpful made me feel
At ease and answered any questions I had highly recommend

24 April 2025
Unprompted review
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Reply from Carsunder3000

Thank you Clare !

Rated 5 out of 5 stars

Great Value, Well presented Car

Bought a very well priced used car from the guys at Cars Under £3000. The service I received was very good. The recent MoT test had mentioned worn tyres close to legal limit, and at my request they fitted 4 new tyres, no quibble.
Great guys to buy from. I’d definitely use them again.

8 April 2025
Unprompted review
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Reply from Carsunder3000

Thank you Steve !

Rated 5 out of 5 stars

Great service

Great service, freindly, professional, helpful and a lovely car.

13 April 2025
Unprompted review
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Reply from Carsunder3000

Thank you Neil !

Rated 5 out of 5 stars

Me and my girlfriend needed a car asap…

Me and my girlfriend needed a car asap we spoke to Adam and he was absolutely brilliant, he gave us detailed information on each car we was looking at and also let us test drive a few options that we liked. The service was superb and couldn’t fault it. Thank you very much for your help

12 April 2025
Unprompted review
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Reply from Carsunder3000

Thank you Alfie !

Rated 5 out of 5 stars

We had a really good experience with…

We had a really good experience with Adam, he was very helpful and let us test drive a few cars to see what we liked best. He then made the rest of the experience quick and easy for us, helped up sort out paperwork and everything we needed to be able to drive the car away. Would highly recommend cars under 3000.

12 April 2025
Unprompted review
Carsunder3000 logo

Reply from Carsunder3000

Thank you Chloe !

Rated 5 out of 5 stars

Absolutely blown away by the service I…

Absolutely blown away by the service I received from Rik.

Having been told my old car was beyond repair and a family trip booked in was a bit rabbit in the headlights when I visited Cars Under £3,000

I didn’t really know what I wanted and wasn’t intending to buy on the day, but the honest, straight talking and complete lack of ‘salesman’ pitch gave me confidence.

I picked a car I liked, we went for a test drive and whilst I faffed about checking insurance etc Rik didn’t for one moment pressure me or make me feel anything but it was my entire decision and didn’t rush me.

Just two days later i picked up a freshly MOTd and valeted vehicle, and had a dream of a handover - they even opened a little early for me as I was there just before 9.

Took the car on a 200 mile trip and am delighted with how she handles and am confident I made a great decision.

I’ve no hesitation recommending Cars Under £3,000 and Rik in particular. I’ll be back if/when the time comes!!!

17 April 2025
Unprompted review
Carsunder3000 logo

Reply from Carsunder3000

Thank you Elizabeth !

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