Carsunder3000 Reviews 

1,219
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly, helpful, and professional staff, who make the car buying process easy and stress-free. Reviewers frequently highlight the excellent service and smooth user experience, appreciating the lack of sales pressure and clear communication. Many people are happy with their affordable and reliable car purchases, often noting the good selection. However, some customers also noted significant mechanical problems with their vehicles shortly after purchase. Additionally, concerns were raised regarding the quality of service documentation or MOTs, and some experienced unhelpful after-sales support when issues arose.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

Customers had positive experiences with service, often highlighting the helpfulness and professionalism of... See more

Product

Clients share ambiguous opinions on product, with many expressing satisfaction with their purchases, noting... See more

User experience

Reviewers consistently report positive feedback about the user experience, often describing it as smooth,... See more

Customer service

Consumers find customer service to be positive, with many praising the helpfulness and professionalism of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really friendly staff, all questions answered honestly. Despite being really busy, Ben and the rest of the staff were very attentive. Smooth transaction when sorting the financial side of things with... See more

Company replied

Rated 5 out of 5 stars

i must admit james from cars under £3000 was spot on communicated the whole time made sure any issues were fixed before the car was picked up. really down to earth man made the whole buying experience... See more

Company replied

Rated 5 out of 5 stars

Josh was really helpful when buying my first car, there was a good selection and we were able to look around in our own time. We were able to test drive and he answered all our questions without feeli... See more

Company replied

Rated 5 out of 5 stars

We’ve had many cars from here over the years and every time we are always impressed with the customer service and friendliness as well as the selection and quality of cars. Super knowledgeable guys wh... See more

Company replied


Company details

  1. Used car dealer

Written by the company

If you are looking for great savings on quality used cars and vans in the Rayleigh area, then you have reached the right place. Cars Under £3,000 are a specialist used car and van dealer based in Essex. We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At Cars Under £3,000, we stock a range of used cars and vans to suit all budgets and lifestyles so we are sure to have the right car or van for you. If you are looking for a second hand car or van in Rayleigh, then don't delay, call us today. In order to offer cars and vans to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website. We offer advice on vehicles and vehicle maintenance and our friendly staff will go the extra mile to guarantee that you receive the advice and support you need. At Cars Under £3,000 we don't just sell cars and vans, we do everything possible to get you on the road with your perfect vehicle. Why not come along to our dealership in Rayleigh? We look forward to meeting you!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,219)

133 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from Jack

Great service from Jack. Highly recommended. Thanks

14 May 2026
Unprompted review
Carsunder3000 logo

Reply from Carsunder3000

Hi Jack,

Thank you so much for your lovely review.

We’re really pleased you had a great experience with us and really appreciate your support.

Enjoy your new car!

Kind regards,
The Cars Under 3000 Team

Rated 5 out of 5 stars

Friendly and helpful staff

Really good experience buying my second car from here. Jack was super helpful, no pressure when looking at cars and gave really good advice. Would defo recommend and will be back again for my next car when the time comes

4 May 2026
Unprompted review
Carsunder3000 logo

Reply from Carsunder3000

Hi Rose

Thank you so much for your lovely review.

We’re really pleased you had a great experience with us and really appreciate your support.

Enjoy your new car!

Kind regards,
The Cars Under 3000 Team

Rated 5 out of 5 stars

Really nice people chris was the man

Really nice people chris was the manp

3 May 2026
Unprompted review
Carsunder3000 logo

Reply from Carsunder3000

Hi Lee

Thank you so much for your lovely review.

We’re really pleased you had a great experience with us and really appreciate your support.

Enjoy your new car!

Kind regards,
The Cars Under 3000 Team

Rated 5 out of 5 stars

Super friendly and helpful team

Super friendly and helpful team. Tony and Chris were both informative and made purchasing a car very easy to understand. Excellent work.

29 April 2026
Unprompted review
Carsunder3000 logo

Reply from Carsunder3000

Hi Emma

Thank you so much for your lovely review.

We’re really pleased you had a great experience with us and really appreciate your support.

Enjoy your new car!

Kind regards,
The Cars Under 3000 Team

Rated 5 out of 5 stars

Bought a little Vauxhall corsa for my…

Bought a little Vauxhall corsa for my daughter it’s great thanks to louis

24 April 2026
Unprompted review
Carsunder3000 logo

Reply from Carsunder3000

Hi Andrew

Thank you so much for your lovely review.

We’re really pleased you had a great experience with us and really appreciate your support.

Enjoy your new car!

Kind regards,
The Cars Under 3000 Team

Rated 5 out of 5 stars

Picked up car from Tony great experience

Picked up car from Tony great experience

26 April 2026
Unprompted review
Carsunder3000 logo

Reply from Carsunder3000

Hi Laren

Thank you so much for your lovely review.

We’re really pleased you had a great experience with us and really appreciate your support.

Enjoy your new car!

Kind regards,
The Cars Under 3000 Team

Rated 5 out of 5 stars

Amazing service start to finish…

Amazing service start to finish especially help from Louis thank you very much

23 April 2026
Unprompted review
Carsunder3000 logo

Reply from Carsunder3000

Hi Elle

Thank you so much for your lovely review.

We’re really pleased you had a great experience with us and really appreciate your support.

Enjoy your new car!

Kind regards,
The Cars Under 3000 Team

Rated 5 out of 5 stars

Polo gti was perfect

Chris was great from start to finish, I enquired about a polo gti online and I had a call back no longer than 10 minutes later. He sent me an extremely detailed video of the car before I made my way down as I was coming from Milton keynes. We organised for me to go and test drive the car which was perfect. I ended up buying the car and was in and out within the space of an hour. Great guys down there, would recommend speaking to Chris about buying a car!

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Bought my new car this week with the help of Dan, I’m very pleased with all the service and my new car, Thank you!

9 April 2026
Unprompted review
Carsunder3000 logo

Reply from Carsunder3000

Thank you for your feedback

Rated 5 out of 5 stars

Great experience Tony and Alfie were…

Great experience Tony and Alfie were very welcoming and helpful! Helped us achieve an affordable repayment scheme and we walked away happy!

6 April 2026
Unprompted review
Carsunder3000 logo

Reply from Carsunder3000

Thank you for the kind feedback

Rated 5 out of 5 stars

Highly Recomended

From the moment we arrived at the dealership, we were treated to exceptional customer service. Chris really looked after us and made the whole experience feel relaxed and enjoyable.
I wasn’t even looking for anything in particular, but somehow ended up buying a Porsche — which says everything about how good the experience was!
Highly recommend.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Bailey was polite and helpful talked me…

Bailey was polite and helpful talked me through the process my trade in car was paid off to finance company and I was put into my new car every thing went smoothly cars under 3000 are a great dealership would highly recommend had a stress free deal well done bailey keep up the good work

15 February 2026
Unprompted review
Rated 1 out of 5 stars

You'd think that after a car has been…

You'd think that after a car has been sitting on their lot for over a year, the dealership would jump at the chance to speak with an actual interested buyer. Apparently not.

When I first called with a simple question, they told me they "didn't have time" to check. So I called back, politely pointing out that maybe they should try a little harder to move a vehicle that's been collecting dust for that long. This time they said they'd look into it and get back to me. They never did.

Before you buy from any dealership, consider this: if they're not even willing to return a call from someone ready and willing to purchase a car from them, how much effort do you think they'll put into helping you after the sale—when you actually have a problem?

It's a pretty clear red flag for what their customer service will be like down the road

12 February 2026
Unprompted review
Carsunder3000 logo

Reply from Carsunder3000

Thank you for your review. We are sorry that you feel disappointed by your contact with us.

For clarity, you did not purchase a vehicle from us, and therefore your comments relate only to an initial enquiry rather than any sales or aftersales experience. We are an established dealership with a strong reputation for customer service, and we do not believe this review is a fair reflection of our business as a whole.

Our team works hard to assist all customers, both in person and over the phone, but at busy times there can occasionally be delays in responding to enquiries.

While we regret that your experience did not meet your expectations, we do not agree that it is representative of how we support our customers.

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