CarTakeBack Ireland Reviews 463

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 344 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its efficiency and ease from start to finish. People frequently mention the helpful and polite staff, noting their professionalism and positive attitude. The user experience is often described as seamless and straightforward, with many appreciating the clear communication and quick response times. The payment process is also highly regarded for being quick, hassle-free, and often provided upfront. However, some customers also noted issues with initial contact, such as unreceived calls or delays in scheduling. A few other people also felt that the payment process could be improved, suggesting that at least partial payment should be made in advance.

What people talk about most

Service

Users describe positive interactions with service, highlighting professionalism, efficiency, and clear... See more

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy, quick, and... See more

Payment

Clients share positive opinions on payment, highlighting the quick and hassle-free process. Many reviewers... See more

Customer communications

Consumers find contact to be positive, highlighting prompt responses and professional interactions. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Experience was simple , filled out a few details , got a price , was then called on phone for a date , then by pick up driver , everyone was polite and professional , process was easier than I assumed... See more

Company replied

Rated 5 out of 5 stars

Very quick efficient service. Car was unfixable for me and my capacity to resolve. We agreed a price, I'd have preferred a little more but I accepted their reasoning. Once agreed collection was agre... See more

Company replied

Rated 5 out of 5 stars

I found the whole experience great because the service was excellent from start to finish. Very soon after I emailed a request to scrap my car I received a prompt call back from the company to organis... See more

Rated 5 out of 5 stars

Went on line in search of a vehicle removal, Very easy to start the set up. They then call you to confirm you have been in touch , go through all the details, give you a time, next you receive a... See more


Company details

  1. Car Breaker

Written by the company

CarTakeBack are the biggest scrap car recycling company in Ireland! With branches across the country, we'll find you the best price for your car, no matter the age or condition. To see what your scrap car is worth, simply enter your registration number and Eircode in to our instant quote form and we'll give you a price to sell your car. There's no obligation and all quotes are valid for seven days. With CarTakeBack the process of selling your scrap car is hassle free. Once you've got a quote to sell your car, you can choose to drop it off at your local branch, or we'll collect it from anywhere at a time to suit you. All CarTakeBack branches are authorised scrap car recycling centres so you can relax knowing that if your old car is scrapped, 95% of it will be responsibly recycled to the highest standard in line with the law. Our Customer Services Team is on hand to look after you and we'll help take care of the official paperwor


Contact info

4.9

Excellent

TrustScore 5 out of 5

463 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 3 out of 5 stars

I dislike that the time they said they…

I dislike that the time they said they will take it it was between 8-8:30 and the truck driver came at 10.. no good timeing

3 February 2026
Unprompted review
CarTakeBack Ireland logo

Reply from CarTakeBack Ireland

Unfortunately we have been unable to find a booking with the details provided. We've requested a reference number so we can link this review to a vehicle and investigate further.

Rated 4 out of 5 stars

Good

Easy to book online.. Fast and friendly service if you book the car online. Reasonable prices. One Issue not visible €250 fee for deposit in small print somewhere at the bottom. Additionally, there's an additional €28 per day for insurance, and this fee isn't clearly displayed on the website either.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Great communication from Hammond lane and driver on the day. Easy to book and get quotation. Paid on the day. Paperwork done quickly.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Good price for my scrap car and quick cert of destruction issued. Very happy with driver being on time and quick service. Always responsive to emails and calls as well. Highly recommend.

28 January 2026
Unprompted review

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