Cartec UK Reviews 356

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 152 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and effectiveness, often highlighting their ease of use and excellent results. Many appreciate the prompt and efficient delivery service, noting that orders arrive quickly. The customer service also receives frequent commendation for being helpful, knowledgeable, and providing excellent support. However, some customers were dissatisfied with the delivery service, particularly when Yodel was the courier, citing delays and poor communication. A few other people also felt that the contents of "mystery boxes" were disappointing, containing items they considered to be of low value or not relevant to the company's core product offerings.

What people talk about most

Product

Consumers generally express satisfaction with the products, highlighting their effectiveness and quality.... See more

Delivery service

Users describe positive interactions with delivery services, frequently praising fast and efficient shipping,... See more

Quality

Clients share positive opinions on quality, frequently praising products like polishes, glass cleaners, and... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent customer service,... See more

Order

Reviewers mention positive feedback about order. Many customers found the ordering process easy and praised... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The diamond cut 3000 is one of if not the best compound I've used and would highly recommend to any detailer/valeter out there, Yes it looks at first expensive but with the discounts it brings it i... See more

Rated 5 out of 5 stars

Customer service is excellent. Micheala is absolutely brilliant. Had an issue with YODEL not delivering, returning orders to Cartec and even damaging items. Micheala sorted out for APC and order was d... See more

Rated 5 out of 5 stars

I ordered the cherry wash and twister comfort it was promptly delivered haven’t had chance to try yet as weather has not been good ! Only thing there’s no instructions as to usage had to look up on li... See more

Rated 5 out of 5 stars

I'm now a convert. I've used a variety of their range for different jobs, from bringing back 30 year old paint to enhancing a new car. The polishes are easy to work with and low dust/mess. The c... See more


Company details

About Cartec UK

Written by the company

Car Care For Professionals



Cartec UK is the one stop shop for everything detailing related!

Developed and Manufactured in our own facilities in The Netherlands, Cartec cater for every sector of the automotive cleaning market, from Detailing and Bodyshops to Commerical Cleaning and Car Dealerships.

Award winning polishing compounds, ground breaking cleaning detergents and the highest quality tools and equipment are just a small summary of the wide compliment of products Cartec UK offer.





Cartec Refinish

Incredible cutting power, zero dust and mess and an unbeatble finish are the defining characteristics of the Cartec Refinish Range, accomanpied by a vast range of pads and applicators from foam, lambswool and microfibre, there's no job that the Cartec Refinish range can't cover!





Cartec Ceramic Guard

Ceramic Guard is a new breakthrough in the field of nano-ceramic coatings.
With this revolutionary product it is now possible to apply a very smooth, high-gloss and durable protective coating to the car paint in one step.

Ceramic Guard strengthens and increases the hardness of the lacquer, which greatly improves scratch resistance and fragility. The paint gets a visibly deeper shine and colour, combined with an "easy to clean" effect and a strong water repellent layer.



 


 


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

356 reviews

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Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service , cherry foam was delivered 45 minutes after order ( I think I was lucky a can was in the area) but I’d not applied the new year sale discount to my order , I sent them an email and 15 minutes later the credit was raised , so absolutely perfect customer service . Today I’ve used the cherry foam and it’s so much thicker and lathers so much better than the autoglym stuff I used to use .
Great service and great product

10 January 2025
Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Products are on the pricy side but don’t let that put you off however you get what you pay for. I have had polishes last me for months as you don’t need as much as other products. Fast delivery and always well packed.

17 December 2024
Rated 5 out of 5 stars

Fantastic service

Fantastic service. I have been watching the Rupes LHR 15 battery polisher for some time but it is a lot of money, back when I was a professional ok but now I could not justify the cost. Cartec had the polisher cheaper than anywhere else but still a lot of money for an old amateur that would use it more for spreading product that paint correction, those may be 3 or 4 a year for friends, and I would use it to help keep my tourer caravan nice and clean with a finishing polish. The Makita 18v polisher is good but very heavy. So Christmas came and I kept looking trying to talk myself into the fact that I needed the polisher, It wasn’t really working, so I then decided to talk myself into I deserved it and that was a much easier sell. The biggest deal them came in a further discount for my item in the basket so I have to say I got very excited but when I went to order it would not except the discount code. I sent an email of on Christmas Day expressing my disappointment and very quickly I had a return email from the big boss with an invoice and a link to the basket with the further discount. I sent an email back saying I will order but I am away for Christmas could you believe it so a number of days went by and I worked out that delivery would occur after we got back if I place my order a couple of days after Christmas. I decided I was worth it and the Rupes polisher arrived I know I am absolutely thrilled. It is so much lighter and helps with my poor arthritic neck and hands.
Cartec UK was absolutely first class and I can highly recommend them and certainly for all the students that asked me to teach some car detailing. I will be recommending this company. Before Covid, I used to test products for major companies not a YouTube thing a genuine what I thought of the product after a test so I do go though products even not. Cartec will be added to my list.
First class and thank you so much.
James

30 December 2024
Rated 5 out of 5 stars

Excellent service from the team at…

Excellent service from the team at Cartec purchased a flex xce series at a great price delivery was fast well packaged. Thanks for the gummy bears and the bottle of wheel cleaner 😀 👍 Diamond 💎 Cut 3000 & 9000 are also good products 👍Further purchase of fast glaze upon testing seems to be excellent to say the least also the acid free wheel cleaner is now a regular in my collection of cleaning products

21 October 2024
Unprompted review
Rated 5 out of 5 stars

Nice & helpful staff

Nice & helpful staff, I had a problem with a snow foam lance & they exchanged it no problem, I like the products & I think they are reasonably competitive with their prices

12 November 2024

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