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Rated 5 out of 5 stars

CartFlows has been great. We used them for several years. Unfortunately we had to shut down out website Hammerhead Scrubs and Cartflows was great in working with us. Herman of Customer Care walked us... See more

Rated 5 out of 5 stars

I've been using CartFlows for quite some time now, and I absolutely love it. It's hands down one of the best funnel builders available for WordPress. It's easy to use, flexible, it has everything... See more

Company replied

Rated 5 out of 5 stars

Recently I built a web site (first time) using WordPress and WooCommerce and a sales funnel using CartFlows. This is for a unique product that my wife invented to help quilters in making their quilt... See more

Rated 1 out of 5 stars

Terrible customer service, their product is buggy and doesn't work well. They took days to respond to me, and I missed the canceling the auto renew by one day and they refused to refund $500. They sai... See more

Company details

  1. Software company

Written by the company

CartFlows offers simple and easy-to-use products to help your online store grow and boost sales. It includes products like CartFlows for creating smoother shopping, checkout experiences and boosting revenue, Modern Cart for a clean and user-friendly cart design, Cart Abandonment Recovery to bring back customers who didn't complete their purchase, and Variation Swatches to display product options more clearly.


Contact info

4.2

Great

TrustScore 4 out of 5

62 reviews

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Replied to 50% of negative reviews

Typically takes over 1 month to reply

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Rated 2 out of 5 stars

Just didnt work

Just didnt work. Cart formatting never worked. Contacted support and requested a refund was told it was working but its not. Would not allow me to use Elementor when it was installed. Removed CartFlow then Elementor worked. Dont risk using it

16 November 2024
Unprompted review
Rated 1 out of 5 stars

Cartflows violates the principles of customer autonomy, trust, and transparency.

I am writing to express my deep disappointment and frustration with Brainstorm Force for making it impossible to cancel my subscription for one of their products. Their approach reflects a concerning lack of transparency and respect for their customers, undermining the fundamental trust that should exist in any business relationship.

Upon logging into the My Account area, I discovered that the 'Cancel Subscription' button had been removed, leaving me no option but to jump through hoops to stop an unwanted service renewal. After multiple attempts to contact support, I received an email asking why I wanted to cancel. Despite providing my reasons, there was complete radio silence thereafter—no follow-up, no assistance.

This raises serious questions: Why has Brainstorm Force intentionally removed the ability to cancel a subscription independently? By doing so, they are intentionally creating friction for customers seeking to leave, a tactic that borders on unjust business practices. This kind of behavior not only obstructs basic user rights but violates the principles of customer autonomy, trust, and transparency.

Ethical businesses prioritize customer trust and ease of access, especially when it comes to subscription services. When companies make it difficult or nearly impossible for their customers to cancel, it suggests a predatory approach that prioritizes their own financial gain over customer satisfaction.

What Brainstorm Force has done here feels like a direct violation of these basic principles. Forcing customers to contact support to cancel and then delaying responses or ignoring requests is an unacceptable business practice. It manipulates customers into renewing subscriptions they no longer need, which reflects poorly on Brainstorm Force’s commitment to ethical service, transparency, and honest customer relationships.

At its core, customer relationships are built on mutual respect. Trust is established when a company empowers its users, giving them the freedom to make decisions about the services they are paying for, including the decision to leave. By obstructing this, Brainstorm Force has tarnished its reputation and has failed to uphold the values that customers expect from any legitimate service provider.

I hope this review serves as a warning to others and as a call for Brainstorm Force to revisit their practices to create a more customer-centric, transparent, and fair business environment.

17 October 2024
Unprompted review
Rated 5 out of 5 stars

The best support out there!

We have been using CartFlows for a few years now, and our experience with the tool has been amazing - the design is intuitive, it's feature rich, and the best part: support is very responsive, friendly, and knowledgeable!

If you are looking for a funnel builder, definitely consider CartFlows

3 October 2024
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you, CartFlows, for addressing my issue! I couldn't get the color swatches to appear on my shop page, but CartFlows logged into my account and fixed everything for me in no time!!

22 July 2024
Unprompted review
Rated 5 out of 5 stars

Great customer support

This plugin is very user-friendly, creating a seamless checkout page. Customer support is great. Their quick response was always helpful when I had questions.

28 April 2024
Unprompted review
Rated 5 out of 5 stars

Aamir was great

Aamir was great. He always responds with clear information and usually an attached screenshot to show exactly what the problem and solution is. This is a great plug in and I appreciate all the kind and knowledgeable help when I don't understand something.

17 March 2024
Unprompted review
Rated 5 out of 5 stars

The best and most responsive service I have experienced

Recently I built a web site (first time) using WordPress and WooCommerce and a sales funnel using CartFlows. This is for a unique product that my wife invented to help quilters in making their quilt blocks. I am so happy that I found CartFlows because Sravan and the team at CartFlows went out of their way to troubleshoot problems that occured after I added an affiliate plugin to the whole thing. They helped work the bugs out that were not even related to their sales funnel. I can't recommend them highly enough. In fact, they deserve 10 stars instead of just 5!

28 June 2023
Unprompted review
Rated 1 out of 5 stars

Cartflows is a scam

They use a simple fraudulent mechanism. They sell you a subscription that is lacking the promised features to force you upgrading.

Cartflows offers you 3 subscriptions. You can compare the features in a table. I got the Plus version, which lists "One-Click Upsells / Downsells" available in 3 subcategories for both Plus and Pro version. It is not available for the lowest plan.

When I pointed out the lack of features, their support offered "notifying the team", and informed me about possible issues with my theme. Just to admit these features "are coming soon". Also admitting, this is available in Pro version only.

Later on they asked for admin credentials to my website, just to pretend they will check why am I not able to use the features.
All of that took 5 days, with going silent on their end for 24 hours once. Usually it was 12.

I was interested in the upgrade as I invested time and money in developing cart flow workflow. I was offered a coupon to upgrade after 5 days of frustration.
The coupon resulted in a price that was higher than a regular offer.

I asked for a possibility to upgrade with a regular price and no discounts or to cancel my order if they think I am wrong. In return I was sent a one sentence email "Your order has been refunded. It can take 1 - 3 days to show on your statement."

I have lost 6 six days.

I am sure you'll be fine using their Pro subscription. It is a good product. Such a shame they use these pointless and scamy tactics to get you there.

4 March 2023
Unprompted review
Rated 5 out of 5 stars

CartFlows exceeded all my expectations!

First time I came across CartFlows it was when I was searching for a way to have a very easy check out for my digital products that I sell on my site. Moreover I wanted something to go with my Divi Theme Builder. First I tried the free version of CartFlows and in less than a month I decided I want to go for full option so I bought it and I am very happy with my purchase! I never regret my investment in CartFlows because this is how I see it: an investment that will create a very easy and pleasant check out for my customers and that will bring me in more sales.

I strongly recommend CartFlows for anyone who wants to have the #1 Sales Funnel Builder to Increase their conversions & maximise profits.

20 July 2022
Unprompted review
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