Casa & Beyond Reviews 

1,516
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 1,296 reviews, reviewers had a great experience with this company. Customers frequently mention that the products are beautiful, comfortable, and match the online descriptions perfectly, bringing a cozy feel to their living spaces. People also love the vibrant colors, noting that the fabrics are soft and hold up wonderfully after washing. Some reviewers were not happy with the delivery times, noting that shipments from overseas took quite a while to reach their homes. A few people also mentioned experiencing delays at fulfillment centers and difficulties in tracking their packages effectively. Others felt that some items did not meet their expectations regarding thickness or absorbency.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that items like blankets, couch covers, and bath... See more

Quality

People report positive experiences with quality, highlighting that items are well-made, soft, and feature... See more

Delivery service

Clients share ambiguous opinions on delivery service, showing a high level of disagreement. While many... See more

Order

Reviewers highlight ambiguous aspects of order experiences, balancing smooth online placement with... See more

Website

Users describe ambiguous interactions with website, highlighting both positive and negative experiences. On... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good quality sofa cover that looks exactly as the website image. The material isn’t too thick for summer yet not thin. Love the colours. The only reason I’ve not given 5 stars ✨ s A) Royal Mail isn’t... See more

Company replied

Rated 4 out of 5 stars

I was reluctant to purchase having been disappointed many times with bad quality. However this rug is lovely. Not synthetic or toxic chemical smell but soft & warm. It is now fought over by membe... See more

Company replied

Rated 4 out of 5 stars

The blankets & towels are beautiful & so comfortable-the cotton is good quality. I bought 3 blankets & 3 towels (for gifts) & don't want to oart with any of them (my only complaint).

Rated 5 out of 5 stars

I was kept informed regarding shipping & delivery. My delivery instructions were followed. My product is exactly as shown in your ads. I really am enjoying my couch covers & eagerly awaiting my cou... See more

Company replied



Contact info

4.0

Great

TrustScore 4 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 1 month

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4.0

All reviews

(1,516)

1,238 reviews in the last 12 months

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Rated 2 out of 5 stars

Note to self: always measure first!

I do love the color & pattern of the blanket I purchased but they should disclose that their stuff comes from China. Now I’m stuck with a king size blanket that’s too small for my king size bed. Yes I should have measured first. I wanted to exchange for the bigger size until they told me I’d be responsible for shipping to China. Next time I’ll do more research. I will not purchase from here again.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

My blanket is beautifully bold and…

My blanket is beautifully bold and vibrant like me. The bonus being that it’s reversible.
Also arrived in a timely manner.
I am looking forward to exploring more of what Casa & Beyond offers.
Cheers
Francie

15 July 2026
Unprompted review
Casa & Beyond logo

Reply from Casa & Beyond

Bold, vibrant, and a perfect match for you, that is exactly the kind of blanket we love sending out into the world. The reversible design giving you two looks in one is the perfect bonus, and we are so glad it arrived right on time. We cannot wait for you to explore more of what we offer.

Rated 5 out of 5 stars

I ordered the 30 by 17 mat and put it…

I ordered the 30 by 17 mat and put it in my shower tub. I have been standing on it and I love the feeling that it gives me. I have no slip. It is one of the best mats I have ever had. Thank you again.

31 July 2026
Unprompted review
Casa & Beyond logo

Reply from Casa & Beyond

We are delighted your mat fits your shower tub so well and gives you that secure, no slip feeling. Knowing it ranks among the best you have owned is wonderful to hear. Thank you for taking a moment to let us know.

Rated 1 out of 5 stars

Don't trust this company

I bought a "high quality stainless steel" kettle advertised as for residential and commercial use. After 4 weeks (about 20 uses) the kettle had significant observable corrosion. The company "reviewed" my photos and would not refund the item, despite Australian consumer law requiring this when a major fault is present. If corrosion in a kettle isnt a major product fault, what is? Twrrible experience. Junk item. $90 wasted. I should have been suspicious when it came in a beat up box fully in Chinese.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

I have made two purchases now from Casa…

I have made two purchases now from Casa and Beyond. Their merchandise is high quality, communication is excellent and delivery was prompt.

I will continue to purchase from such an excellent company.

Rob Stirling

31 July 2026
Unprompted review
Casa & Beyond logo

Reply from Casa & Beyond

Two purchases in, with more to come, is exactly the kind of loyalty that means the world to us. We are so glad the quality, the clear communication, and the prompt delivery have all lived up to your expectations. Thank you for choosing us again, and for such kind and generous words.

Rated 5 out of 5 stars

Really love the cover I recently…

Really love the cover I recently ordered. Its so beautiful, feels great & the tassels are lovely. Super happy!

30 July 2026
Unprompted review
Casa & Beyond logo

Reply from Casa & Beyond

Beautiful to look at, lovely to touch, and those tassels adding the perfect finishing detail, that is exactly what we hope you feel with your new cover. Super happy is the best thing we could read. Thank you for the lovely words, and enjoy it.

Rated 4 out of 5 stars

Lovely quality and Lab test

I was impressed by the unique design and fabrics of the couch covers and blankets. It was so hard to choose given the variety on offer. Tracking was a little difficult to use and was a little slow in the last phase due to customs issues I guess. Happy with product quality, colour and fit - it passed the lab test by my Labrador

30 July 2026
Unprompted review
Casa & Beyond logo

Reply from Casa & Beyond

Passing the lab test from your Labrador might be the highest approval there is, so thank you for that. We love that the unique designs and fabrics made choosing so wonderfully hard, and that the quality, colour, and fit all landed well. You are right that the tracking could be smoother, and that last leg through customs is something we are working to tighten. Get that right and we would have the full five stars.

Rated 5 out of 5 stars

I love the blanket

I love the blanket. It was everything I expected. And it came in a timely fashion. THanks! Sheila

30 July 2026
Unprompted review
Casa & Beyond logo

Reply from Casa & Beyond

A blanket that lived up to everything you expected, and arrived right on time too, is exactly what we hope for. We are so glad you love it. Thank you for the kind words, and enjoy every cosy moment with it.

Rated 5 out of 5 stars

Happy and impressed

Every time I have dealt with Casa and Beyond, I have received my order in a very timely fashion and it is exactly as advertised. I love the feel of the blankets and I can't fault them. If somebody wants a light blanket that suits every situation, I would highly recommend this business in supplying it. Even with my hot flushes, it is able to be used comfortably.

24 July 2026
Unprompted review
Casa & Beyond logo

Reply from Casa & Beyond

Knowing that every order has arrived on time and exactly as advertised, and that you cannot fault the feel of the blankets, is exactly what we hope to give a returning customer. We especially love that a light, breathable blanket keeps you comfortable even through hot flushes, and that you would recommend us so warmly. Thank you for your loyalty and your lovely words.

Rated 4 out of 5 stars

Lovely products delivered on time.

Lovely products delivered on time.

21 July 2026
Unprompted review
Casa & Beyond logo

Reply from Casa & Beyond

Lovely products arriving right on time is exactly what we hope for. We would be delighted to make your next experience with us feel five star all round. Thank you for the kind words.

Rated 5 out of 5 stars

I really was impressed with the…

I really was impressed with the product. It works just as advertised. I bought the product for my mom and she loves it. Thank you. I plan on ordering another shower mat.

23 July 2026
Unprompted review
Casa & Beyond logo

Reply from Casa & Beyond

A product that works just as advertised, and a mom who loves it, that is exactly the result we hope for. It means a lot that you chose us for her, and we would be delighted to help when you are ready for another shower mat. Thank you for the kind words.

Rated 5 out of 5 stars

It took a little while coming and I was…

It took a little while coming and I was beginning to think it was another scam website. I reached to say just that, they responded immediately and my product arrived 2 days later. They were lovely and the product is gorgeous

Thank you
Karen

29 July 2026
Unprompted review
Casa & Beyond logo

Reply from Casa & Beyond

We completely understand the worry when an order takes a little longer than expected, so we are really glad reaching out put your mind at ease and your gorgeous product arrived just two days later. Winning back your confidence like that means the world to us. Thank you for giving us the chance, and enjoy it.

Rated 5 out of 5 stars

Beautiful blankets

Beautiful blankets - hard to choose which one to buy! Delivery was quick.

24 July 2026
Unprompted review
Casa & Beyond logo

Reply from Casa & Beyond

Being spoilt for choice is honestly the loveliest kind of problem to have, so knowing our blankets made it a hard decision means a lot. We are so glad your favourite arrived quickly too. Thank you for the kind words, and enjoy it.

Rated 5 out of 5 stars

My customer service and the product were excellent!

Your customer service was excellent! I contacted them when I realized I ordered the wrong one. Once I received it I contacted them to let them know and the quick response came back with a deeper discount for the 2nd one. I love the product too!

22 July 2026
Unprompted review
Casa & Beyond logo

Reply from Casa & Beyond

Ordering the wrong one is such an easy thing to do, so we are really glad the team responded quickly and sorted it out so smoothly for you. Knowing you love the product on top of a great service experience is exactly what we hope for. Thank you for the lovely words, and for giving us the chance to help.

Rated 5 out of 5 stars

I bought my first cover and loved it so…

I bought my first cover and loved it so much I bought a second then a third all at seperate times. I am thinking of my next one and with the quality of the spreads I don’t think I will go wrong. Beautiful colours and designs. I show everyone I can. After the 4 th one the delivery fellow will know us personally. It has always been fast delivery and on time. Also packaged well. Thank you for a beautiful product.

29 July 2026
Unprompted review
Casa & Beyond logo

Reply from Casa & Beyond

One cover became two, then three, and a fourth on the horizon, that kind of loyalty genuinely means the world to us. We love that the quality, the beautiful colours, and the fast, well packaged deliveries keep bringing you back, and yes, our delivery fellow may just have to learn your name. Thank you for showing everyone you can, and for such a lovely review.

Rated 1 out of 5 stars

Obviously cheap imports

Obviously cheap imports, massively in order, problem either delivery partners. Suspected scams. Order not delivered. Supposedly returned to Casa.

29 July 2026
Unprompted review
Rated 1 out of 5 stars

Don’t waste your money

I bought a table to sit on the arm of a sofa. When it arrived it was poor quality and did not look like the picture.
An attempt to return it led to this gem of a response-

“Upon reviewing the order, the item does match what was ordered, so unfortunately we're not able to class it as faulty. That said, I completely understand it's not what you were hoping for, and I do want to help you sort this out.”

“You're absolutely welcome to return it for a full refund. Because it's a non-faulty return, it would need to go back to our return warehouse in Guangdong, China, with shipping at your end. Once it arrives and is checked, we'll process your refund. Just a heads-up that international returns can take up to 70 days from dispatch to completion.”

Another crappy and deceptive webstore selling junk from China.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

very efficient

very efficient, quick delivery time Lovely products

10 July 2026
Unprompted review
Casa & Beyond logo

Reply from Casa & Beyond

Efficient service, quick delivery, and products you find lovely, that is exactly what we hope to give. Thank you for the kind words, and enjoy your purchase.

Rated 1 out of 5 stars

Casa and Beyond has not sent me my item…

Casa and Beyond has not sent me my item that I ordered on July 2nd! No response- No item delivered I'm beginning to believe this is a fake website. DO NOT USE THIS COMPANY. I'm regretting spending my hard earned money on an item that I will probably never see. Be aware.

2 July 2026
Unprompted review

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