Casa & Beyond Reviews 

1,517
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 1,296 reviews, reviewers had a great experience with this company. Customers frequently mention that the products are beautiful, comfortable, and match the online descriptions perfectly, bringing a cozy feel to their living spaces. People also love the vibrant colors, noting that the fabrics are soft and hold up wonderfully after washing. Some reviewers were not happy with the delivery times, noting that shipments from overseas took quite a while to reach their homes. A few people also mentioned experiencing delays at fulfillment centers and difficulties in tracking their packages effectively. Others felt that some items did not meet their expectations regarding thickness or absorbency.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that items like blankets, couch covers, and bath... See more

Quality

People report positive experiences with quality, highlighting that items are well-made, soft, and feature... See more

Delivery service

Clients share ambiguous opinions on delivery service, showing a high level of disagreement. While many... See more

Order

Reviewers highlight ambiguous aspects of order experiences, balancing smooth online placement with... See more

Website

Users describe ambiguous interactions with website, highlighting both positive and negative experiences. On... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good quality sofa cover that looks exactly as the website image. The material isn’t too thick for summer yet not thin. Love the colours. The only reason I’ve not given 5 stars ✨ s A) Royal Mail isn’t... See more

Company replied

Rated 4 out of 5 stars

I was reluctant to purchase having been disappointed many times with bad quality. However this rug is lovely. Not synthetic or toxic chemical smell but soft & warm. It is now fought over by membe... See more

Company replied

Rated 4 out of 5 stars

The blankets & towels are beautiful & so comfortable-the cotton is good quality. I bought 3 blankets & 3 towels (for gifts) & don't want to oart with any of them (my only complaint).

Rated 5 out of 5 stars

I was kept informed regarding shipping & delivery. My delivery instructions were followed. My product is exactly as shown in your ads. I really am enjoying my couch covers & eagerly awaiting my cou... See more

Company replied



Contact info

4.0

Great

TrustScore 4 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 1 month

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4.0

All reviews

(1,517)

1,238 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I purchased 2 shower mats and a grip…

I purchased 2 shower mats and a grip bar for the shower. I had a bit of trouble initially with the showers mats but received instant support from the team. Once I followed the advice and avoided the suction cups being placed over grout lines, the mats are very secure. The grip bar attaches very easily to shower wall. Although I don't need that yet, I feel better that I've got these aids before I have a fall, not after. I'm very impressed with the products and even more impressed with the support given.

9 September 2026
Unprompted review
Casa & Beyond logo

Reply from Casa & Beyond

There is real wisdom in setting yourself up with these aids before a fall rather than after, and it means a lot to know they give you that added peace of mind. We are so glad the team could help instantly, and that once the suction cups were clear of the grout lines your mats sit nice and secure, with the grip bar going up easily too. Being impressed with the products is lovely, but being even more impressed with the support is the highest compliment we could receive. Thank you.

Rated 5 out of 5 stars

The Quality speaks for it self ,I bought something I liked, looking at the displays in the on line catalog, when it arrived, it was actually Better than I thought it would be, Excellent.

The Quality, The color & Design, The range of Goods ,everything that your Home would Desiree, in every room in your Home ,& I like the prices ,with sales on & Discount ,very affordable, & if you are on a budget, just wait for the sale & buy what you want then .

9 September 2026
Unprompted review
Casa & Beyond logo

Reply from Casa & Beyond

Honestly, this made our day. Better in person than on screen is the best kind of surprise, and we love that the quality, the colours, the designs, and the range spoke to you for every room in the home. Knowing it feels like real value to you on top of all that is the icing on the cake. Thank you so much for the kind words.

Rated 5 out of 5 stars

I saw your ads on YouTube

I saw your ads on YouTube. I really liked one of the blankets that was in many of the ads (the one with navy blue on one side and a cream color on the reverse).Both sides have beautiful flowers in bold colors. After seeing the ad many times, I ordered it. It came last week - I love it - it fits our bed perfectly. I was sent emails informing me of the shipping status - all around a good buying experience. The quality is very good and it was delivered faster than I thought it would be.

1 September 2026
Unprompted review
Casa & Beyond logo

Reply from Casa & Beyond

It is lovely to know one of our blankets caught your eye enough through those ads that you had to have it, and even lovelier that the real thing lived up to it. That reversible navy and cream floral is a favourite of ours too, and we are so glad it fits your bed perfectly, arrived quicker than expected, and that the shipping updates kept you in the loop the whole way. Thank you for such a thoughtful review.

Rated 5 out of 5 stars

Great communication and the quality of…

Great communication and the quality of the blanket is well done and love the material and pattern.

8 September 2026
Unprompted review
Casa & Beyond logo

Reply from Casa & Beyond

Great communication paired with a blanket whose material and pattern you love is exactly the experience we hope to give. We are so glad the quality came through for you. Thank you for the kind words.

Rated 5 out of 5 stars

most beautiful blanket I have ever…

most beautiful blanket I have ever bought . I absolutely LOVE it .awesome quality. very soft and not to heavy .

12 August 2026
Unprompted review
Casa & Beyond logo

Reply from Casa & Beyond

Best blanket ever? We are absolutely taking that and framing it. Awesome quality, gorgeously soft, and just light enough to be perfect, we could not have hoped for a better reaction. Thank you for loving it as much as you do.

Rated 5 out of 5 stars

Good quality items that last the…

Good quality items that last the distance! I love Casa. I have blankets and pillow slips. The pillow slips are perfect, and they make them with the seam in the middle, so your pillow doesn't fall out while using and they look fantastic. Can't get enough of CASA!

8 September 2026
Unprompted review
Casa & Beyond logo

Reply from Casa & Beyond

Items that last the distance is exactly what we set out to make, so this means the world. We love that you noticed the little details too, like the centre seam on the pillow slips that keeps your pillow snugly in place while still looking fantastic. Blankets, pillow slips, and a customer who cannot get enough, we could not ask for more. Thank you.

Rated 5 out of 5 stars

Absolutely loved the two reversible…

Absolutely loved the two reversible blankets I purchased….they didn’t disappoint and reflected the quality of the description. Happy customer!

7 September 2026
Unprompted review
Casa & Beyond logo

Reply from Casa & Beyond

Two reversible blankets that lived up to their description and left you a happy customer, that is exactly what we hope for. We are so glad they did not disappoint. Thank you for the kind words, and enjoy the two looks in one

Rated 5 out of 5 stars

this company is doing everything…

this company is doing everything right,the ordering is easy and the shipping is fast,their is quite a selection to pick from,will be ordering from this company again,thanks!

5 September 2026
Unprompted review
Casa & Beyond logo

Reply from Casa & Beyond

Being told we are doing everything right is about the best encouragement we could receive, thank you. Easy ordering, fast shipping, and a selection worth browsing is exactly the experience we aim for, and knowing you will be back means the world. Enjoy your next find.

Rated 4 out of 5 stars

Good product offerings

Good product offerings, however delivery took a bit long

6 September 2026
Unprompted review
Casa & Beyond logo

Reply from Casa & Beyond

So glad our range hit the mark for you. You are right that the delivery took a bit long, and getting your orders to you faster is something we are always working on. Nail that next time and we would have the full five stars. Thank you for the honest feedback.

Rated 1 out of 5 stars

Terrible company

Ordered a dog bed, and it was terrible quality. Company argued with me about returning it, and initially would not provide a return address. Their website says “hassle free returns”, which is not true. 4 emails back and forth later, the return address was provided, but I had to pay return shipping which was over $300 for a $70 dog bed. Ridiculous. It’s been a long time since I’ve had such a disappointing and terrible experience buying something online. Terrible company.

6 September 2026
Unprompted review
Rated 5 out of 5 stars

I love the 100 % cotton blanket and…

I love the 100 % cotton blanket and pillow covers I bought high quality soft and beautiful designs

6 September 2026
Unprompted review
Casa & Beyond logo

Reply from Casa & Beyond

High quality, soft, and beautifully designed, across both the cotton blanket and the pillow covers, that is exactly what we hope for. We are so glad the whole set won you over. Thank you for the kind words, and enjoy them.

Rated 5 out of 5 stars

Absolutely delightful product

Absolutely delightful product. Quick delivery and the best way to brighten up a room with beautiful, natural material.

1 September 2026
Unprompted review
Casa & Beyond logo

Reply from Casa & Beyond

There is something special about a piece that lifts a whole room, and we are delighted yours does exactly that, in a beautiful natural material no less. A quick delivery made it even better. Thank you for sharing.

Rated 1 out of 5 stars

I have been waiting for my non slip…

I have been waiting for my non slip bath mat for a while and when I contacted Casa and Beyond to ask what the same issue they alsoI got no reply.

I also notice that when customers expressed concern in the reviews they also did not get a response

25 August 2026
Unprompted review
Rated 5 out of 5 stars

It was great to get a human voice and a…

It was great to get a human voice and a response to my concern and then a thank you from the owner. Customer service can go a long way these days.
Patrick Devine

31 August 2026
Unprompted review
Casa & Beyond logo

Reply from Casa & Beyond

A real human voice and a genuine response when something matters, that is exactly how we believe customer service should feel. It means a great deal that our care came through for you, right down to a personal thank you. You are so right that it goes a long way, and we are grateful you noticed. Thank you.

Rated 5 out of 5 stars

I purchased a Boho-Scandinavian Cotton…

I purchased a Boho-Scandinavian Cotton Blanket. It was of lovely quality and exactly matched the description on the site. The company was a pleasure to deal with, and I am pleased to recommend them to other buyers.

3 September 2026
Unprompted review
Casa & Beyond logo

Reply from Casa & Beyond

Lovely quality, a perfect match to the description, and a company that was a pleasure to deal with, that is everything we hope for. We are so glad your Boho Scandinavian cotton blanket delivered on all counts. Thank you for the kind recommendation, and enjoy it.

Rated 5 out of 5 stars

Easy to order

Easy to order , They were exactly what was offered on website. Beautiful colourful material. So soft . Love them

3 September 2026
Unprompted review
Casa & Beyond logo

Reply from Casa & Beyond

Easy to order, exactly what the website promised, and beautifully colourful and soft once they arrived, that is everything we hope for. We are so glad you love them. Thank you for the kind words, and enjoy every cosy moment.

Rated 5 out of 5 stars

Looks exactly as pictured

Looks exactly as pictured. High quality. Delivery was a little slow by today's standards but well worth the wait.

12 August 2026
Unprompted review
Casa & Beyond logo

Reply from Casa & Beyond

Exactly as pictured and high in quality is exactly what we hope for, so thank you. You are right that the delivery ran a little slow, and getting orders to you faster is something we keep working on, so it means a lot that you felt it was worth the wait. Enjoy it.

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