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2.7

Poor

TrustScore 2.5 out of 5

5 reviews

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Rated 1 out of 5 stars

Énorme déception à la réception de ma…

Énorme déception à la réception de ma commande.
Flacon collant, une étiquette a été enlevé pour un remettre une autre. Flacon abîmé.
Impossible d’offrir ce flacon.
Je me demande comment on peut envoyer un produit dans un tel état.
Aucun respect du client.

4 April 2026
Unprompted review
Rated 2 out of 5 stars

Enorme déception, service client nul

Cliente régulière de Casanera à Calvi jusqu'à ce que mon mari m'offre une manchette de la marque trois soeurs en mai 2025. Hélas une pierre de la manchette s'est dessertie à peine portée. Je dépose ma manchette en réparation fin juillet, la boutique m'annonce trois mois de délais à cause des vacances d'été… Je relance la boutique et finalement en décembre j'apprends que la réparation n'est pas possible et ton me propose un avoir ou une autre manchette. Après discussion un geste commercial est accordé début janvier, à savoir le remboursement de la manchette, un mois plus tard et malgré plusieurs relances j'attends toujours le remboursement qui n'est pas effectué !

24 July 2025
Unprompted review

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