casedintime.com Reviews 95

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the products, consistently praising their high quality and the effective protection they offer for watches. Many people appreciate the unique designs and color choices, often leading them to purchase multiple items. The overall sentiment highlights satisfaction with the product itself. However, some customers also noted issues with the delivery service, including delayed shipments, incorrect delivery addresses, and even damaged packaging upon arrival. A few people mentioned concerns about the durability of certain product components, specifically a zipper that wasn't properly finished.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many praising its high quality, beautiful design,... See more

Quality

Consumers find quality to be positive. Many reviewers praise the excellent product quality, describing items... See more

Delivery service

Users describe ambiguous interactions with delivery service. Many customers praise rapid and swift delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am really impressed by the cases Produced by Case in Time, I feel my watches are safe and protected by the cases…. I now have 6 I love my 3 Time & Tide collaboration donuts and the NASA….. and I cer... See more

Rated 5 out of 5 stars

I love CASEDINTIMES products. The creativity, the quality and to top it all off, they also smash the customer experience. Swift delivery, personalised notes and an artistry to the packaging that br... See more

Rated 5 out of 5 stars

Loved all the colour choices. Cases are great for all my old watches. Communication of delivery schedule was helpful.

Rated 5 out of 5 stars

Great quality and in wonderful colours too. Always one in my tennis bag so I can safe store my watch in there while playing and then wear the watch back when done.


Company details

  1. #103 of 128 best companies in Watch shop

Written by the company

Cased in Time are a modern online business supplying and distributing robust watch protection cases in a wide range of colours to both trade and private customers. Our cases are strong enough to protect your precious watches from crushing pressure, scratches, bumps and splashes, light enough to take anywhere. Distinctive colour-ways that match your lifestyle whilst protecting your watch inside. Trusted quality means you can buy from people who understand the true value of your watch and share your passion for watch protection.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

95 reviews

5-star
4-star
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1-star

Replied to 25% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars
casedintime.com logo

Reply from casedintime.com

Thank you Dave for your 5 star review, we are so pleased to hear you are happy with the quality of our products and the speed of our delivery turnaround. We value our customers feedback and we hope you use our services again in the future.

Rated 5 out of 5 stars

Great company and great service!

Great company and great service!

11 July 2024
casedintime.com logo

Reply from casedintime.com

Thank you Mark for taking the time to leave us a 5 star review, we are so pleased to hear you are happy with our company and our service.

We value our customers feedback and we hope you use our services again in the future.

Rated 5 out of 5 stars

unbiased reviews

The TIMWRITE discount code.
DrBobsNightmare is your uncle!
Show me the watches

7 August 2024
casedintime.com logo

Reply from casedintime.com

Thank you for taking the time to leave us a 5 star review - we are delighted that you are highly satisfied with our services and we would love to welcome you back in the future.

Rated 5 out of 5 stars

Excellent service

Excellent service

17 July 2024
casedintime.com logo

Reply from casedintime.com

Thank you Timothy for taking the time to leave us a 5 star review. We are delighted that you are highly satisfied with our service and we would love to welcome you back in the future.

Rated 5 out of 5 stars

I’m very happy with how the case looks…

I’m very happy with how the case looks and feels. The case I received in the mail had a small defect and a new one was sent to me. Great customer service! Would definitely recommend!

8 June 2024
Unprompted review
casedintime.com logo

Reply from casedintime.com

Thank you Henrie for taking the time to leave us a 5 star review. We are delighted that you are highly satisfied with your purchase and our service. We would love to welcome you back in the future.

Rated 5 out of 5 stars

Great company, great product and I highly recommend them!

I have purchased three watch cases from them as they are a truly excellent product, made really well! I love their cool designs and the collaborations are great! The Bamford edition is bang on with the colours and it feels like an event each time I open it. Customer service is on point as they sent me a confirmation email with a message that was clearly written off-cuff by a live person and not some generic template reply. They even had a hand written thank you note in the delivery. Great company, great product and I highly recommend them

13 May 2024
Unprompted review
casedintime.com logo

Reply from casedintime.com

Thank you GE for taking the time to leave us a 5 star review. We are delighted to hear such positive feedback and that you are highly satisfied with your purchase and our service. We would love to welcome you back in the future.

Rated 5 out of 5 stars

Great case to protect my speedy

Great case to protect my speedy! fast delivery was ordered less than 48 hours ago. A personal note was a nice touch.

15 September 2023
Unprompted review
casedintime.com logo

Reply from casedintime.com

Thank you Joel for taking the time to leave us a 5 star review. We are delighted that you are highly satisfied with your purchase and our services. We would love to welcome you back in the future.

Rated 4 out of 5 stars

I really like the product

I really like the product. The hand written note was an awesome touch and will keep me coming back. I didn’t think shipping was going to take that long (2 weeks to US), but I could have missed that.

2 January 2023
casedintime.com logo

Reply from casedintime.com

Thank you M Houston for taking the time to leave us a 4 star review. We are delighted that you are highly satisfied with your purchase and our services.

We are sorry to hear your purchase had taken 2 weeks to arrive to you, we can assure you we aim for 5-7 working day turnaround for international tracked and signed postage. Over the last 12 months we have experienced some delays internationally due to the postal service providers we use within the UK having a few technical issues.

Hopefully moving forward these issues are now resolved and we are able to fulfil international orders within our designated turnaround time.

We would love to welcome you back in the future.

Rated 5 out of 5 stars

Second case from them

Second case from them, they are great. Only thing I would add is that if you have a soft foam insert from a casio case they help stop your watch moving about within this case (they are fine without but better with the insert). Great product

10 January 2023
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Reply from casedintime.com

Thank you Rodney for taking the time to leave us a 5 star review. We are delighted that you are highly satisfied with your purchase and our services. Even more so that this is your second order with us - thank you for your business! We would love to welcome you back in the future.

Rated 5 out of 5 stars

Brilliant product

Good product, fast delivery great customer service!

5 January 2023
casedintime.com logo

Reply from casedintime.com

Thank you Ian for taking the time to leave us a 5 star review. We are delighted that you are highly satisfied with your purchase and our services. We would love to welcome you back in the future.

Rated 5 out of 5 stars

Excellent product

Excellent product, very happy.

26 December 2022
casedintime.com logo

Reply from casedintime.com

Thank you Sean for taking the time to leave us a 5 star review. We are delighted that you are highly satisfied with your purchase and our services. We would love to welcome you back in the future.

Rated 5 out of 5 stars

Saw your products on Oicin O'Malley's…

Saw your products on Oicin O'Malley's YouTube channel and purchased 3 cases. didn't make it for Christmas, but worth the wait. Very nice compact case for my watches. Bought an extra for my son in law, he was very appreciative.

29 December 2022
casedintime.com logo

Reply from casedintime.com

Thank you Jeff for taking the time to leave us a 5 star review. We are delighted that you are highly satisfied with your purchase and our services. Even more so that you have purchased several of our cases - thank you so much for your continued support! We would love to welcome you back in the future.

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