I went to check reviews before I received a call and was a little leary to follow through with it. I have to say that I couldn't be more impressed with my situation. I spoke to a girl named Irish. She... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very friendly staff. Easy to work with
This company has helped me alot.Customer service is excellent.I have been a client for a few years.
I had recently reviewed a few months ago after their physical branches had closed. That fact plus having their new lending criteria deny my application after a long wait was frustrating. Anyway... See more
Company details
About Cashco Financial
Written by the company
Hi, We're Cashco.
We exist to provide relief today and hope for tomorrow.
Our mission is to make borrowing simple and supportive for everyone. We provide immediate, easy-to-access services—regardless of your credit history—because we believe in meeting you where you are today.
With a range of flexible loan options, we're the only personal finance company that's truly committed to helping underserved Canadians achieve better credit scores and brighter futures.
We practice responsible, judgment-free lending to empower underbanked individuals with the tools they need to improve their financial health and literacy.
We provide our services online and in 50 branches, supported by a dedicated team of over 200 employees focused on making our judgment-free financial solutions accessible to Canadians in need.
Contact info
4.1
Great
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 31% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Thank you I appreciate your help
Thank you I appreciate your help. I’m giving you 5 stars
29 December 2024
The staff at the cold lake branch were…
The staff at the cold lake branch were friendly, knowledgeable and helpful. I am very grateful for their support and assistance. If I am ever in need again I will definitely choose Cashco!
Thank you.
29 March 2025
Willing to assist in the loan application, not trying to find reason to reject the application
It’s the ease of making the application for the loan that impressed me the most, truly professional
28 March 2025
Is it worth it ?
The worst experience. I took the loan 3 years ago and ended up paying double the amount. It’s just not worth it! Their customer service is super nice and understanding, but taking this loan was definitely one of the worst decisions I’ve ever made.
5 April 2025
Reply from Cashco Financial
Hey Angelique.
Thank you for the review. We super appreciate every and all review. We can understand your sentiment for sure. We hope things are better now.
Excellence Service Highly Recommended
I had a great experience with Cashco Financial. The loan application process was quick, easy, and transparent. Their team was friendly, professional, and took the time to explain everything clearly. They genuinely care about their clients and offer flexible options that really helped me during a tough financial time.
What I appreciated most was their understanding and support—no judgment, just real solutions. If you’re looking for a trustworthy financial company that puts people first, I highly recommend Cashco Financial!
5 April 2025
Super friendly service
Super friendly service
Even gave my daughter a toy car
Just so pleasant to be there
27 March 2025
How easy they made it to apply for a…
How easy they made it to apply for a loan. How they kept me updated about how I was doing with my loan. I would definitely recommend a friend to apply for a loan. Thank you for the wonderful service. Mark Callahan.
28 March 2025
Staff are great
Staff are great , shows professionalism. Easy fast and convenient. There always ready to help when your in need especially during emergency times. I would recommend my family to Cashco.
1 April 2025
I was treated with ultimate respect and…
I was treated with ultimate respect and it took very little time
1 April 2025
There services where fantastic they…
There services where fantastic they went beyond what they had to do to make sure I got what I needed
27 March 2025
Took forever to get a payday loan
Took forever to get a payday loan! I was in there for over 1 1/2 hours and then they still got it wrong and had to send me the paperwork to resign.
20 February 2025
Reply from Cashco Financial
Hey Bryan. Thank you so much for the review. We're sorry to hear that this took so long! We will certainly look into our processes.
helped me a lot
i was very satisfied with the service i got very helpful and respected i would recommend anyone looking for a loan to try them out thank you
30 March 2025
too costly for people
19 February 2025
Reply from Cashco Financial
Hey Earl!
Thank you for the review. We super appreciate every and all review. We can understand your sentiment! We know that for some, this can be costly.
This is very important, same staff ,making it very comfortable for anyclient…
Knowing the staff ,dealing with them for years .
They accomadate me ,(especially Tara from Mayor McGrath area) .This is very appreciated by me being the customer. Is
28 March 2025
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