Diamonds USA Reviews 

362
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

You guys are very,very Honest!Unlike the stupidass--Alloy market,that is so-spoiled,--You would even Recycle some scrap-metal for a little payment../İ would recommend your Agency to a few relatives th... See more

Company replied

Rated 5 out of 5 stars

I have been sending in items for a while now. Diamonds USA has always been very fast and efficient when giving me a price. Payment comes very quickly! Nothing but great things to say about this compa... See more

Company replied

Rated 4 out of 5 stars

I have New Tracking Number and shipping information for my diamonds that were specifically 3 carats and .50 carat emerald cut diamond. There might have been a 5 carat diamond too. I was offered a $... See more

Company replied

Rated 4 out of 5 stars

The process was simple. All shipping costs were covered by Diamonds USA through FEDEX. I will say I was a bit disappointed with the first offer I was given however after some discussion they did offer... See more

Company replied

Company details

  1. Diamond Buyer
  2. Gold and silver trading company
  3. Jewellery Valuer
  4. Jewellery Buyer

Written by the company

SELL YOUR DIAMONDS THE SMART WAY Receive the best offer for your diamonds within 24hrs. THE MOST TRUSTED BRAND Diamonds USA is the most trusted brand in North America to sell your diamond to. We specialize in diamonds larger than one carat, but accept any size, cut, color or clarity. As well as gold and platinum jewelry, gold coins and Rolex timepieces. $100M IN TRANSACTIONS Diamonds USA has purchased over $100 Million in diamonds, fine jewelry, gold coins and precious metals. UNPARALLELED QUOTES You will receive the most competitive offer for your valuables. If a competitor’s quote states otherwise, we will surpass it. FULLY INSURED Every shipment is fully insured for the estimated value of your merchandise up to $100,000.00 USD by Jeweler’s Mutual Insurance®. The policy covers loss, damage and theft throughout every step of the transaction. 300,000+ CLIENTS Diamonds USA is the most widely trusted brand in North America. We’ve taken the risk and hassle out of liquidating your diamond engagement rings, loose diamonds and precious metal assets for the highest possible settlement. YOUR DIAMONDS ARE VALUABLE Our process will ensure safety, fairness, and peace of mind. YOUR PEACE OF MIND Your appraisal will be risk-free with no commitment to sell. You will receive complimentary FedEx shipping and full insurance coverage to protect your valuables against loss or damage. SAFETY OF YOUR HOME Door-to-door contactless FedEx pickups are available at no charge if you desire. KNOW THE TRUE VALUE Your own personal Jewelry Selling Expert will assist you throughout the process, answer all your questions and ensure you fully understand your appraisal and payment options.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

362 reviews

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1-star

No recent history of asking for reviews

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Replied to 60% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(362)

106 reviews in the last 12 months

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Rated 4 out of 5 stars

Good communication

Good communication, easy shipping!

21 August 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you for your review! We’re happy to hear that you found the communication clear and the shipping process easy with Diamonds USA. Making the experience simple and stress-free is always our priority, and we’re glad we delivered that for you. We truly appreciate your feedback and look forward to serving you again.

Rated 5 out of 5 stars

Quick

Quick, easy and simple! Very good experience

21 August 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you for your review! We’re so glad to hear that you found Diamonds USA quick, easy, and simple to work with. Providing a smooth and stress-free experience is always our goal. We’re delighted you had a very good experience and look forward to serving you again.

Rated 5 out of 5 stars

Excellent Experience…

This company was so accommodating and kept us updated every step of the way their communication and fairness and just our overall experience is highly valued. We will definitely use them in the future and recommend to anyone!!!

11 August 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience with Diamonds USA and that our communication, fairness, and updates throughout the process made a positive impression. Providing accommodating service and keeping our customers informed every step of the way is very important to us. We truly value your trust and appreciate your recommendation. We look forward to serving you again in the future!

Rated 5 out of 5 stars

A+++ from start to finish

From start to finish, working with Cash for Silver was a breeze. They were immediately responsive to my initial questions via text before I sent my silver to them. The shipping process was very straightforward and they provided clear instructions. The appraisal came in just one day after receiving the shipment, and responded to my inquiries immediately. John was extremely kind and helpful in subsequent emails and he went far above and beyond, offering me significantly more than the initial appraisal. It’s my first time selling and I can’t imagine turning to any other company the next time I have silver or gold to sell. I trust them implicitly and can’t recommend them highly enough.

13 August 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you, Susan, for your glowing review and for choosing Diamonds USA. We’re thrilled to hear that your first selling experience was smooth from start to finish and that our team, especially John, provided prompt, kind, and above-and-beyond service. It’s wonderful to know you found the shipping process easy, our instructions clear, and our appraisal process quick and transparent. We’re especially glad we could exceed your expectations with an improved offer and earn your trust. Your recommendation means a great deal to us, and we look forward to assisting you with any future silver or gold sales.

Rated 5 out of 5 stars

Shipment was fast and hassle free

Shipment was fast and hassle free, and they offered me a fair price for my old jewelry and melee diamonds. They also paid me for a gold ring that had been repaired with something less than the purity of the rest of the ring, so the in town gold place wouldn't take it. Overall, the entire experience was quick, efficient and painless.

12 August 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you for sharing your experience with Diamonds USA. We’re glad to hear the shipment process was fast and hassle-free, and that you felt our offer for your old jewelry and melee diamonds was fair. It’s great to know we could accept and pay for your repaired gold ring when others wouldn’t, and that the entire process was quick, efficient, and painless. We truly appreciate your trust and look forward to assisting you again in the future.

Rated 5 out of 5 stars

It was easy to use

It was easy to work with Diamonds USA. The kit to mail is well put together for protection/ privacy. Text updates provided throughout the process. Will use them again in the future if needed.

1 August 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you for your kind words! We’re so glad you found the process easy and secure, and that the kit and text updates worked well for you. We truly appreciate your trust and look forward to working with you again in the future.

Rated 5 out of 5 stars

Perfection

Fast, safe, effective. It all around was a great place to send your diamonds too. Would recommend to friends and family.

21 July 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you for your wonderful 5-star review! We’re so glad to hear you found Diamonds USA to be fast, safe, and effective. Providing a secure and smooth process for our customers is always our top priority. It’s great to know you had such a positive experience that you would recommend us to friends and family. Your trust and support mean a great deal to us. We truly appreciate you taking the time to share your feedback. Thank you again for choosing Diamonds USA — we look forward to serving you in the future!

Rated 5 out of 5 stars

I am truly grateful

I sent a 10k ring with black Onix stone to sell to make ends meet after an unexpected problem came up. They made me an offer but it wasn't enough to help me make ends meet. I messaged them and with very quick response they got back in touch with me. I was surprised with their kindness and they gave me a one time boost. It was $10 over what I desperately needed. I don't know how to thank them enough

1 August 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you so much for sharing your story and kind words. We're truly glad we could be there for you during a difficult time and provide a little extra support when you needed it most. At Diamonds USA, we understand that unexpected challenges come up, and we always strive to treat our customers with empathy and respect. We're happy our team was able to respond quickly and offer a solution that made a difference. Your gratitude means a lot to us. Wishing you all the best, and we're here if you ever need us again.

Rated 5 out of 5 stars

Company was very responsive

Company was very responsive, stayed in constant communication, and met my expectations price wise.

23 July 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you for your great feedback! We’re happy to hear that Diamonds USA met your expectations both in communication and pricing. Staying responsive and transparent throughout the process is very important to us. We're glad we could deliver the experience you were looking for. Thank you for trusting us with your items!

Rated 5 out of 5 stars

Excellent service

18 July 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you for the great review! We're thrilled to hear you had an excellent experience with Diamonds USA. Providing top-notch service is always our goal, and we're glad we met your expectations. We truly appreciate your trust and support. Looking forward to helping you again in the future!

Rated 5 out of 5 stars

Dry helpful curtious and informative.

Dry helpful curtious and informative.

7 July 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you for your kind review! We're so glad to hear you found our team helpful, courteous, and informative. At Diamonds USA, we strive to make every customer feel supported and confident throughout the process. Your satisfaction means a lot to us. We appreciate your trust and hope to work with you again!

Rated 5 out of 5 stars

Simple quick and painless

4 July 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you for the great feedback! We're happy to hear the process was simple, quick, and painless—just the way we aim for it to be. At Diamonds USA, we work hard to make every transaction smooth and stress-free. Your satisfaction is our priority. We look forward to helping you again in the future!

Rated 5 out of 5 stars

Your company was very easy to deal with.

14 July 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you for your review! We're glad to hear you found Diamonds USA easy to work with. Making the process straightforward and hassle-free is always our goal. We appreciate your trust in our service. Looking forward to assisting you again!

Rated 5 out of 5 stars

THIS SERVICE RULES!

The process was quick, easy and they made sure that I understand each step of the transaction. I believe I got a fair price for my items and I couldn't be happier with Diamonds USA. I definitely will advise anyone who is looking to sell to go to cashfordiamondsusa.com
Thank you for your service!

27 June 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you for the enthusiastic review! We're thrilled to hear you had such a positive experience and felt confident and informed throughout the process. At Diamonds USA, we’re committed to fairness, clarity, and fast service—so it’s great to know we delivered. We truly appreciate your recommendation and kind words. Thank you for choosing us!

Rated 5 out of 5 stars

Communication and prompt repliesmade…

Communication and prompt replies made me feel comfortable and at ease.

11 July 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you for your thoughtful review! We're so glad to hear that our communication and prompt responses helped you feel comfortable and at ease. At Diamonds USA, we aim to create a smooth and reassuring experience for every customer. Your trust means a lot to us. We appreciate your business and hope to assist you again!

Rated 5 out of 5 stars

The whole process was incredible and…

The whole process was incredible and the customer service when u call them was just amazing wish everyone's customer service was like there.
Think u guys u are awesome

1 July 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you so much for the wonderful feedback! We’re thrilled to hear that your experience with Diamonds USA was incredible from start to finish. Providing exceptional customer service is something we take great pride in, and it’s rewarding to know it made such a positive impact. Your kind words truly mean a lot to our team. We’re grateful you chose Diamonds USA and are always here if you need us again in the future. Thanks again—you’re awesome too!

Rated 4 out of 5 stars

Overall Satisfied!

I sent 4 rings in. I was very disappointed and shocked at the offer. A few days later I sent an email regarding my disappointment and soon after got an email back stating there had been a mistake in my original quote. I received a new offer that was almost double of the original. It was just a little lower than I had hoped but it was acceptable. I agreed and I received payment quite fast after that. Overall experience was positive

22 June 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you for sharing your experience! We're glad to hear that, despite the initial disappointment, the situation was promptly corrected and you received a revised offer that better reflected the value of your items. At Diamonds USA, we always strive for accuracy and fairness, and we truly appreciate the opportunity to make things right. It's great to know the resolution and fast payment led to a positive overall experience. Your feedback is important to us and helps us continue improving. Thank you again for choosing Diamonds USA—we hope to serve you again in the future!

Rated 5 out of 5 stars

Great customer service

Great customer service, responds to questions very quickly and very fast turn around and payments sent quickly. Have done business with them in the past and I continue to do business with and will in the future.

26 June 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you so much for your wonderful review! We're thrilled to hear that you've had consistently positive experiences with **Diamonds USA**. Providing fast responses, excellent customer service, and prompt payments is always our top priority. We truly value your continued business and your trust in our team. It’s loyal customers like you that make what we do so rewarding. We look forward to working with you again in the future!

Rated 5 out of 5 stars

Aweaome!!

Aweaome!!! so quick!! Fabulous!!

25 June 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you so much for the enthusiastic review! We’re thrilled to hear you had such a quick and fabulous experience with Diamonds USA. Your excitement means a lot to us, and we’re so glad we could deliver a service that impressed you. We truly appreciate your support and look forward to helping you again in the future!

Rated 5 out of 5 stars

Service was trustworthy

Service was trustworthy, fast, and reliable. The whole process was so easy and I am happy with the service and communication.

24 June 2025
Unprompted review
Diamonds USA logo

Reply from Diamonds USA

Thank you so much for taking the time to leave this thoughtful review. We're thrilled to hear that you found our service trustworthy, fast, and reliable—those are exactly the qualities we strive for every day. It's great to know the process felt easy and smooth from start to finish. Clear and consistent communication is something we take pride in, so we're glad it made a difference in your experience. Your satisfaction means a lot to us, and we're grateful for the opportunity to serve you. If you ever have any questions or need assistance in the future, don't hesitate to reach out. We’re here to help whenever you need us. Thanks again for choosing us and for your kind words!

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