Having never used a service like this before, I really wasn’t sure what to expect. The entire process ended up being much easier than I imagined. Communication was excellent every step of the way, a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The transaction was so smooth and quick! I sent in quite a bit of jewelry and coins and was hoping for a larger amount, but considering what they could keep, the price which was $470 seemed fair. They... See more
Company replied
Not gonna lie I was alittle skeptical about mailing in gold jewelry but im glad I did. They did great on communication from start to finish. Very honest and forthcoming with information. First offer w... See more
Company replied
Fast friendly service. It took less than 24 hours from the time I dropped off FedEx envelope to the time I received my appraisal. I will definitely recommend and use Cash for Gold USA again in the fut... See more
Company replied
Company details
Written by the company
Sell your gold to Cash for Gold in USA and get more money than our competitors. We buy gold, silver and diamonds in any form like coins, jewelry, Rolex watches, engagement bands, gold chains, sterling silver flatware and more!
Contact info
45 North Street, 02021, Canton, United States
- 8663001430
- info@cashforgoldusa.com
- cashforgoldusa.com
4.8
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 34% of negative reviews
Typically replies within 2 weeks
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Very easy to use
Very easy to use. Communication is top notch. Everything is done quickly.
27 July 2026
Unprompted review
Reply from Cash for Gold USA
Hearing that the entire experience felt effortless is exactly what we hope for. From answering questions to keeping the process moving, our team takes pride in making every step simple and efficient. We're especially glad our communication stood out. Thank you for choosing Cash for Gold USA, and we appreciate you sharing your experience.
Super easy
Straight to the point, fast payment, great customer service!
27 July 2026
Unprompted review
Reply from Cash for Gold USA
We are thrilled to hear your transaction was so effortless, Quinn. Our goal is to make selling your valuables as convenient as possible while providing prompt payment and attentive service every step of the way. Everyone at Cash for Gold USA appreciates your kind words and your trust in our team. Thank you for choosing us, and we hope to have the opportunity to serve you again in the future.
The process was quick and easy
The process was quick and easy, but I was disappointed in the amount the company was willing to pay.
27 July 2026
Unprompted review
Reply from Cash for Gold USA
Tad, thank you for the candid feedback. We are glad the process itself was quick and easy, though we understand the offer did not meet your expectations. Precious metal and jewelry values can vary considerably depending on the items and their resale value, and there is never any obligation to accept an appraisal from Cash for Gold USA. We appreciate you giving us the opportunity to evaluate your items and hope we have the chance to provide a better outcome for you in the future.
It was incredibly easy to get some…
It was incredibly easy to get some extra cash.
27 July 2026
Unprompted review
Reply from Cash for Gold USA
Thank you for your review, Pamela! We are happy to hear turning your unwanted valuables into extra cash was such an easy experience. At Cash for Gold USA, we focus on making the process straightforward, secure, and convenient from the moment you request an appraisal kit until your payment arrives. We truly appreciate your trust and hope to have the opportunity to help you again in the future.
Super quick and easy
Super quick and easy. I completely recommend and will definitely use again.
21 July 2026
Unprompted review
Reply from Cash for Gold USA
Knowing you'd trust us with your business again is one of the best compliments we can receive. We work hard to remove the hassle from selling precious metals by keeping the process simple, moving quickly, and making every step easy to follow. It's great to hear that's exactly how your experience felt. Thank you for your recommendation and for choosing Cash for Gold USA—we'll be here whenever you're ready to sell again.
Reply from Cash for Gold USA
Thanks, Dennis. Fast payment is one of the promises we work hard to deliver, so we're thrilled your experience reflected that. Once an offer is accepted, our team moves quickly to process payment so you don't have to wait for your funds. Thank you for choosing Cash for Gold USA and for taking the time to share your experience. We truly appreciate your support.
Reply from Cash for Gold USA
Getting a fair value without a long wait is exactly what we aim to provide. We're glad your transaction moved quickly and that you were happy with the offer you received. Our team works hard to make the process efficient while offering competitive prices based on current market values, so you can sell with confidence instead of second-guessing your decision. Thank you for choosing Cash for Gold USA—we appreciate your business and hope to help you again in the future.
Everyone is always so helpful
Everyone is always so helpful, and it’s a pleasure to work with the whole team. Drew is my hero, he will go above and beyond to make sure everything goes smoothly.
24 July 2026
Unprompted review
Reply from Cash for Gold USA
That's awesome to hear, Lauren. Having customers recognize individual team members is something we never get tired of seeing. Drew is passionate about making sure every transaction stays on track, and he'll be thrilled to hear you called him your hero. We also appreciate you mentioning the rest of the team creating a smooth experience is a group effort, and it's rewarding to know that came through. Thank you for your continued confidence in Cash for Gold USA. We look forward to helping you again whenever you need us.
It is really easy to work with this…
It is really easy to work with this company. Their pay out price is good and process is fast.
20 July 2026
Unprompted review
Reply from Cash for Gold USA
Our goal has always been to make selling your valuables feel straightforward instead of stressful, Debbie, so it's great to know that's exactly what you experienced. Receiving a strong payout is important, but so is delivering it without unnecessary delays or complications. We're grateful you recognized both. Thank you for placing your trust in Cash for Gold USA, and we hope the next time you have jewelry, coins, or precious metals to sell, we'll be your first choice once again.
I appreciate the overnight shipping…
I appreciate the overnight shipping process and your next day offer, though I didn’t accept it. I truly appreciate the gentleman who helped me with shipping my rings back, he was informative regarding why the offer was much lower than I expected and how diamonds are now appraised. He was kind, understanding of my disappointment and requested to expedite my return.
Thank you!
22 July 2026
Unprompted review
Reply from Cash for Gold USA
Hi Teresa, thank you for sharing your experience. We're glad you appreciated our free overnight shipping and next-day offer, even though it wasn't the right fit for you. We understand that appraisals can sometimes differ from expectations, and we're pleased our team member took the time to explain the valuation process and current diamond market. Providing clear communication and respectful service is important to us, and we're happy we could expedite the return of your rings. Thank you for giving Cash for Gold USA the opportunity to assist you, and we wish you all the best.
The transaction was so smooth and…
The transaction was so smooth and quick! I sent in quite a bit of jewelry and coins and was hoping for a larger amount, but considering what they could keep, the price which was $470 seemed fair. They are also sending back the items they couldn't use free of charge. My payment was sent same day of the appraisal, within hours via PayPal. I would definitely use them again!.
23 July 2026
Unprompted review
Reply from Cash for Gold USA
Thank you for your thoughtful review, Azriel! We're delighted to hear the process was smooth, quick, and that you received your PayPal payment just hours after your appraisal. While we understand you were hoping for a higher offer, we're glad you felt the amount was fair based on the items we were able to purchase. It's also great to know you appreciated the free return of the items we couldn't accept. Thank you for choosing Cash for Gold USA, and we look forward to serving you again in the future.
Amazing
I was fast very easy to follow steps and fair appraisal. Thanks.
22 July 2026
Unprompted review
Reply from Cash for Gold USA
Thank you very mycg, Emanuel. We're so glad you found the process fast and easy to follow. Providing fair appraisals and making every step as simple as possible are exactly what we strive for. Thank you for choosing Cash for Gold USA and for taking the time to share your experience!
Excellent Experience
Great communication by text. On top of tracking the package to ensure arrival. Quick turn around with appraisal with a fair value offered.
22 July 2026
Unprompted review
Reply from Cash for Gold USA
Awesome, Brooke. We're happy to hear you had such a positive experience! Keeping our customers informed throughout the process, providing fair offers, and completing appraisals quickly are all things we take pride in. Thank you for choosing Cash for Gold USA and for taking the time to share your feedback.
Cash for Gold USA is the place to go!! Truly A+ rated!
This was my first time selling precious metals online, so I had some concerns. I took my time researching, and eventually felt good about "Cash for Gold USA". They are often one of the first to appear in search result. They are accredited by BBB with A+ rating, and has numerous positive reviews. So, I gave them a try, requested a risk-free appraisal.
At first, the reply sounded so polite and professional that I asked "are you AI by any chance?" and I got an immediate reply from Drew that he was a real person.
From there, for every step of the entire transaction, Drew was my person. He responded quickly, personably, and answered all my questions and concerns.
I printed a FedEx lable online, and shipped my items out. The same day they received the package, I received a quote, and Drew answered all my questions regarding how the appraisal was done. After a few interactions, we successfully came to the agreement. I must say that the final quote was very reasonable and fair. I was very happy with it.
Fedex next day delivery was made but there was a hickup. The delivery was made to the wrong building even though the address was correct. I immediately contacted Drew (and FedEx) for an advice.
He was calm and cool, suggested some options. Fortunately, the FedEx corrected the error and re-delivered the envelope on the same day. I texted Drew to let him know. Since they are on the East coast and I'm on the West, the business was closed already, but the first thing the next morning I saw a message from Drew congraturating the successful transaction.
All in all, I felt so good about the transaction especially the personal contact and communication I had with Drew. I completely trust "Cash for Gold USA", and I will do all my future business with them.
There are many fraudulant entities on the website and you really must be extra careful doing business online, but I can tell you now that "Cash for Gold USA" is the place to go. I'm very happy that I found them.
Thank you Drew and "Cash for Gold USA", please keep up the great work! See you next time!
19 July 2026
Unprompted review
Reply from Cash for Gold USA
WOW! What an incredible review! Thank you for sharing such a detailed account of your experience and taking the time to write that. We know how important trust is when selling precious metals online, especially for the first time, so it means a great deal that you chose Cash for Gold USA. We're especially happy to hear Drew was able to answer your questions, keep you informed throughout the process, and help you feel confident every step of the way. We're also glad the FedEx delivery issue was resolved quickly and that everything worked out in the end. Your recommendation and continued trust mean the world to us, and we look forward to helping you again whenever you're ready. Thank you for your support!
Working with this company was flawless
Working with this company was flawless. They kept in touch with me everyday. The result of my appraisal was excellent. I would highly recommend them.
22 July 2026
Unprompted review
Reply from Cash for Gold USA
Thanks, Donna. We're delighted to hear your experience was flawless from start to finish. Keeping our customers informed throughout the process and providing fair appraisals are things we take great pride in. Thank you for choosing Cash for Gold USA and for your thoughtful recommendation. We truly appreciate your trust and look forward to serving you again in the future.
Company is very communicative
Company is very communicative, fair, and helpful!
21 July 2026
Unprompted review
Reply from Cash for Gold USA
Thats very kind, Amanda. We are glad to hear our team was communicative, fair, and helpful throughout the process. Providing clear answers and a positive experience is always our goal. Thank you for choosing Cash for Gold USA and for sharing your feedback.
Great customer service!
22 July 2026
Unprompted review
Reply from Cash for Gold USA
Thank you for the kind words, Arnise! We are delighted to hear you had a great experience with our customer service. Everyone at Cash for Gold USA is committed to making the process simple, responsive, and enjoyable. We truly appreciate your support and hope to serve you again in the future.
Highly Recommended
Very easy to work with. Go above and beyond. Very much recommended!
21 July 2026
Unprompted review
Reply from Cash for Gold USA
Thank you for the wonderful recommendation, Ashley! We are so glad you found our team easy to work with and willing to go the extra mile. At Cash for Gold USA, providing exceptional service and making every transaction as smooth as possible is always our goal. We truly appreciate your support and look forward to helping you again.
Transaction went so smooth and perfect
Transaction went so smooth and perfect. Very fair appraisal. Thanks
21 July 2026
Unprompted review
Reply from Cash for Gold USA
Thrilled to read this, Stephen! We are delighted to hear your transaction was smooth from beginning to end and that you were happy with your appraisal. Providing a simple process and fair offers is what Cash for Gold USA is all about. Thank you for your trust and for taking the time to share your experience.
Fair & honest quotes 👌
21 July 2026
Unprompted review
Reply from Cash for Gold USA
Thank you for your kind words, Felix! We are proud to provide fair and honest appraisals that our customers can feel confident about. Everyone at Cash for Gold USA appreciates your trust and your recommendation. We hope to have the opportunity to serve you again in the future.
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