Cashoot Reviews 

731
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 119 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast payment and exceptionally straightforward process when selling their used tech devices in store. Many reviewers highlight that the staff members are extremely friendly, professional, and helpful during quick store visits. However, some customers also noted feeling a bit hesitant or dubious at first before discovering how remarkably smooth the transaction was. Consumers heavily appreciate being able to drop off items locally and safely receive money in their bank accounts within minutes. Reviewers consistently state they would gladly use these reliable services again for future short-term financial needs.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting a fast, efficient, and... See more

Staff

Users describe positive interactions with staff, highlighting fast responses and great communication.... See more

Payment

Clients share positive opinions on payment, highlighting a smooth and swift transaction process. Consumers... See more

User experience

People report positive experiences with user experience, finding the process exceptionally fast and easy to... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the overall experience as helpful, fast,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very straightforward, communicative, and professional. I’ve used their buyback service a few times, and the process has always been smooth. I haven’t purchased anything yet, but I’ve seen some very fr... See more

Rated 5 out of 5 stars

Hi! I’m Orin, The Agent at the store was really busy, however he showed excellent multi tasking skills and excellent customer service making sure everyone leaves happy including me! My transaction... See more

Rated 5 out of 5 stars

I was a little apprehensive to use a service like this, having never done so before, but honestly it was so seamless and quick! The money was in my account as I walked out of the store! The guys at th... See more

Rated 5 out of 5 stars

Quick and easy! Signed up online in minutes, I was honest about the handset and arranged to deliver it to one of their agents near me. Upon arriving the agent checked the phone and was very friendly... See more


Company details

  1. #7 of 8 best companies in Pawn shop
  2. #7 of 73 best companies in Mobile Phone Shop
  3. #18 of 37 best companies in Gold dealer
  4. #17 of 25 best companies in Jewellery Buyer
  5. #124 of 287 best companies in Jewellery shop
  6. #61 of 131 best companies in Watch shop

About Cashoot

Written by the company

Copy-of-buyback

CASH FOR YOUR TECH

IN MINUTES

Get up to £1200 Cash in Your Bank Within 30 Mins For Your Phone, Tablet or Laptop with the option to Buyback Up To 28 Days Later.

Whether you just want to sell your device or need a bit of cash to tide you over until the end of the month. Cashoot provides an ultra fast service, to turn your device into money, in a matter of minutes!

Part exchange available. Trade in your old phone today for a shiny new one!

We also have our own Cashoot HQ store in Kingston Upon Thames that offers: Buyback, Pawnbroking, Jewellery & Electrical Buying and more!

36+ Branches all over London, Surrey and Sussex.

No Credit Checks Required.

GET AN INSTANT QUOTE

HOW IT WORKS

LOCATIONS

SHOP


Contact info

4.8

Excellent

TrustScore 5 out of 5

731 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(731)

116 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Newcastle phone drop off

The shop I dropped off my phone were new to the cahoot, however they were great ambassadors for the service with how friendly they were. The operator on behalf of cahoot talked them through everything and once sorted, the money was transferred within minutes of me leaving the shop. Exactly the price quoted on the website so no complaints at all regarding the service

26 July 2025
Rated 5 out of 5 stars

Amazing service

Amazing service, easy to use and if needed to contact them they were easy to communicate with. Would definitely recommend or possibly use again.

13 February 2025
Rated 1 out of 5 stars

What an absolute scam!

What an absolute scam!! I sold my phone and it offered £220 on website and I received email confirming to take it to my local shop and they would assess the phone and payment realised in 30mins.
Got to the shop and they advise they've never heard of or dealt with this company and has the cheek to offer me £150 for a private sale!!
Furious is an understatement!! Research before using this company!! Absolute farce!

1 July 2025
Unprompted review
Cashoot logo

Reply from Cashoot

Hello!

So sorry about this. I know we have already contacted you directly to resolve this. But for anyone else reading..

There was some confusion with the name and address of the shop we signed up as a Cashoot agent. So the address on our website that we sent you to, wasn’t actually the agent we had recently signed up!

All resolved now and thanks again for being so understanding.

Regards
Peter
The Cashoot Team

Rated 1 out of 5 stars

Am confused about this company to be…

Am confused about this company to be honest it’s been 2 days in the row I am trying to use by back service and first the system is down and secondly the shop is closed on Saturday what even is this joke how is this 5 star service

28 June 2025
Unprompted review
Cashoot logo

Reply from Cashoot

Hello,

Very sorry about this. We have notified the agent in question about this and they were having some emergency issues causing them to to be closed on Saturday. If you wish to drop off a device in the future, get in touch which us on our Whatsapp business and we will contact the agent in advance and make sure they are ready and expecting you!

Many thanks
The Cashoot Team.

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