I created my Account on Thursday 1/8. They promote the identification once is done you will get a bonus. Guess what ,THEY PROMOTE ASWELL it will take them 1 to 2 days to complete the ident... See more
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The experience was easy and flawless.I didnt even realise within some couple of minutes they could help me solve my problem! Im really happy with the results and I hope more people in the future are t... See more
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The bonuses in this site are a joke. They ask for huge wagers even when you win 0.40 euros in 5 free spins. they give you a 100% deposit bonus and then they ask for a 40x wager (mission impossible) wh... See more
Company replied
I am really impressed since the last communications I had prior to this one were very bland and only drafts. This time it was personalised and indeed helpful! Keep up the great work!
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Reply from NetBet Greece
Dear Christos,
Thank you so much for your positive review!!
We really appreciate it.
With regards,
Netbet GR Customer support.
Reply from NetBet Greece
Dear Zhtw Hpanagia,
We would like to thank you for providing your review once again.
We had requested from you to provide further information or come in contact with us, but it seems like you did not.
Can you please, provide further information so we can understand better your experience?
We are looking forward for your assistance in addressing any issue you might have come across with.
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Netbet GR Customer support.
Updated and Fixed 09/08
I created my Account on Thursday 1/8.
They promote the identification once is done you will get a bonus.
Guess what ,THEY PROMOTE ASWELL it will take them 1 to 2 days to complete the identification once you send them the proof.
GUESS WHAT it´s been already a week and nothing yet.
Oh and the best part is they said the next week it will be completed.
Again they promote that they will complete the identification process in 2 days most and GUESS WHAT it gona take 2 weeks in the end.
I am gona return to tell you how it went.
Updated and Fixed 09/08
8 August 2024
Unprompted review
Reply from NetBet Greece
Dear Almualik,
Thank you for taking the time to provide a review and for your feedback.
We apologize for the significant delay you have experienced during the verification of your account.
This is something that can happen rarely due to heavy workloads, but we completely understand how frustrating it must be for our customers.
Please note that we are taking your feedback seriously and we are committed to tackle any obstacle in improving our services to the maximum so we can offer the best customer experience for you.
We have located your account and with your prompt help to provide the remaining documents we have established to verify it.
Please do not hesitate to contact us in case of any further query and we wish you to have fun using our services.
Respectfully,
Netbet GR Customer support.
Don't bother, there are many better
The bonuses in this site are a joke. They ask for huge wagers even when you win 0.40 euros in 5 free spins. they give you a 100% deposit bonus and then they ask for a 40x wager (mission impossible) when other companies ask 10x or 20x. And their games rarely win so that makes it trully impossible. Dont bother, there are so many better companies who give you instantly withdrawable bonuses or bonuses that you can bet in sports or wherever you want.
2 August 2024
Unprompted review
Reply from NetBet Greece
Dear Dimitris,
Thank you very much for taking the time to provide a review and for your feedback.
It is really important to us to understand your experience in order to get better.
We are sorry to hear that your experience with our site did not meet your expectations as we are dedicated in being among the most generous operators when it comes to promotions, by running campaigns the most often and issuing the highest amounts in bonuses and free spins. In addition to the above, we would like to highlight, that our wagering requirements are referring to bonus amounts only in comparison with some competitors who require wagering for both deposit and bonus money.
We would also like to let you know that we take pride for our winners, as within the Euro period only we have distributed more than 100000 euros to our players, with 2 significant winners of 20000 each on our Guru contest and on Live casino.
In regards with our games, please be informed that their payout is the same regardless of the operator, all of them are through licensed providers and this is ensured through thorough certification and monitoring processes from the gaming authorities.
We really hope to see you on our site again and hit that 5 star review in the future.
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Our live support is open from 7am to 1am, however you can send us an email at any time.
Netbet GR Customer support.
Slots eat money
I just send them an email on orderto see their rtp... I am very curious about their answer. Any game you play just eats money... 50 to 1 if you are lucky that 1 may give you a lot of cash but otherwise you are doomed... And of course only if you bet more than 1.5... the bonuses are ridiculous at least. Does anyone check what really is configured in these machines... EEEP SHOULD START CHECKING ALL THESE CASINO ABOUT WHAT IS REALLY CONFIGURED
7 August 2024
Unprompted review
Reply from NetBet Greece
Dear SP,
Thank you very much for taking the time to provide us with a review and for your feedback.
We would like to let you know that our average RTP is always around 96% and we are committed to promote the game providers that offer the highest RTP to the players.
It is also very important to note, that all the game providers are certified by the Hellenic Gambling Commission, therefore the mathematics behind are thoroughly checked and monitored, ensuring an optimal functioning of their RNG (random number generators), guaranteeing the fairest experience.
In addition, in the help section of each game you can review the expected RTP of the specific game.
You can also visit the following link to review all certified games from HGC.
https://certifications.gamingcommission.gov.gr/publicRecordsOnline/Lists/TMKY/AllItems.aspx
In case you still have further queries please do not hesitate to contact us.
Our live support is open from 7am to 1am, however you can send us an email at any time.
Netbet GR Customer support.
I got help immediately!
6 August 2024
Reply from NetBet Greece
Dear Νικόλαος,
Thank you so much for providing us with a positive review!!
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Netbet GR Customer support.
Reply from NetBet Greece
Dear Κωνσταντίνος,
Thank you so much for providing a positive review!!
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Netbet GR Customer support.
The welcome package is one of the best…
The welcome package is one of the best I`ve seen and I`ve never had issues with payouts. It`s a dynamic and reliable casino that keeps up with the times
9 July 2024
Unprompted review
Reply from NetBet Greece
Dear Lester,
Thank you very much for taking the time to provide us with a positive review.
We really hope you keep enjoying our services and games and we are looking forward to hit the fifth star in the future.
Please come in contact with us to let us know how we can reach the highest score.
Our live support is open from 7am to 1am, however you can send us an email at any time.
Netbet GR Customer support.
Winning on this site are very rare
Winning on this site are very rare, the site doesn't allow you to play 2 or more games at the same time also the site has many many bugs
23 July 2024
Unprompted review
Reply from NetBet Greece
Dear Chrisde,
Thank you for your feedback.
We would like to let you know that we will transfer your comments to the relevant department.
We would also really appreciate it if you could come in contact with our Customer Support Team to give us more details about the bugs you are referring to so we can escalate the matter further.
Our live support is open from 7am to 1am, however you can send us an email at any time.
Netbet GR Customer support.
Problem solved …
The lady on the phone was very polite and patient with me,and tried to help in any way she can
13 July 2024
Reply from NetBet Greece
Dear Ivanela,
Thank you so much for the positive review !!
We truly appreciate it and we are very excited to hear about your positive experience.
Netbet GR Customer support.
Worst company in Greece 0 withdrawals…
Worst company in Greece 0 withdrawals we only deposit 0.40 0.50 bet and the bonuses giving us 5 and 6 euros back 0 RTP I wish to close soon this stupid company.
10 July 2024
Unprompted review
Reply from NetBet Greece
Dear Docotro,
Thank you for your review!
We are sorry to hear that your experience with our site did not meet your expectations.
We would like to remind you, that RTP is specific per game selected and it depends on funds deposited initially.
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Our live support is open from 7am to 1am, however you can send us an email at any time.
Netbet GR Customer support.
Smooth change of e-mail address via the customer support.
Direct and analytical support from the representative.
Good job :)
27 May 2024
Reply from NetBet Greece
Dear Konstantinos,
Thank you very much for the positive review!!
We truly appreciate it !!
Netbet GR Customer Support.
Every were 0
25 May 2024
Reply from NetBet Greece
Αγαπητέ Κε Αναστάσιε,
Σας ευχαριστούμε για την αξιολόγηση και λυπούμαστε που δεν καταφέραμε να ανταποκριθούμε στις προσδοκίες σας.
Καθώς εργαζόμαστε διαρκώς προκειμένου να βελτιώσουμε τις υπηρεσίες μας θα μπορούσατε παρακαλώ να μας δώσετε περισσότερες πληροφορίες αναφορικά με το ζήτημά σας;
Η ζωντανή συνομιλία είναι διαθέσιμη καθημερινά από τις 7 το πρωί με 1 το βραδυ. Ωστόσο, μπορείτε να στείλετε email σε οποιαδήποτε ώρα.
Εξυπηρέτηση πελατών Netbet GR
Page is a very fun and the back…
Page is a very fun and the back payments are okay I can say
21 May 2024
Reply from NetBet Greece
Dear Harris,
Thank you very much for the positive review!!
We truly appreciate it !!
Netbet GR Customer Support.
I am really impressed
I am really impressed since the last communications I had prior to this one were very bland and only drafts. This time it was personalised and indeed helpful! Keep up the great work!
19 May 2024
Reply from NetBet Greece
Αγαπητέ Κε Ηλία,
Σας ευχαριστούμε θερμά για την θετική σας αξιολόγηση !!
Χαιρόμαστε πολύ που μείνατε ικανοποιημένος καθώς κάνουμε κάθε δυνατή προσπάθεια να βελτιώνουμε τις υπηρεσίες μας διαρκώς.
Με εκτίμηση,
Εξυπηρέτηση πελατών Netbet GR
Chat support is much better then it…
Chat support is much better then it used to be two yetas ago. I know its difficult job to be chat operator, and for sure at casino.
12 May 2024
Reply from NetBet Greece
Dear Dagaki,
Thank you very much for the positive review!!
We truly appreciate it !!
Netbet GR Customer Support.
The best online bet company!
12 May 2024
Reply from NetBet Greece
Dear Γεώργιος,
Thank you very much for the positive review!!
We truly appreciate it !!
Netbet GR Customer Support.
Reply from NetBet Greece
Dear Damianvibe,
Thank you very much for the positive review!!
We truly appreciate it !!
Netbet GR Customer Support.
Netbet is a great bet company
Netbet is a great bet company. Cares for the clients and they are 24/h for to give you an answer for your problem.
4 May 2024
Reply from NetBet Greece
Dear Dimprasinos,
Thank you very much for the positive review!!
We really appreciate it, as we keep trying our best to provide one of a kind Customer Experience to our customers.
Netbet GR Customer Support.
Serious delay on return cash deposit
16 April 2024
Unprompted review
Reply from NetBet Greece
Dear Evangelos,
Thank you for your review.
We are sorry your experience with our site did not meet your expectations.
Since we take your comments very seriously, and we always strive to improve our services, we would like to request more information on your issue, in order to investigate further.
Please come in contact with us to help you resolve your case.
Our live support is open from 7am to 1am, however you can send us an email at any time.
Netbet GR Customer support.
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