Casinointense Reviews 36

I had a very concerning experience with Casino Intense.

In 2023 I contacted their support team and clearly requested permanent account closure and self-exclusion because I was struggling with gambling addiction. I explained that I had a gambling problem and asked for my account to be permanently blocked.

Despite this request, the account remained active and I was still able to log in and make deposits for a long period of time. Deposits continued to be accepted through payment providers such as Skrill and PaysafeCard.

I later contacted the casino again requesting that my account be closed, but the account remained active and deposits were still allowed.

Only after repeated complaints was my account finally blocked.

When a player explicitly requests self-exclusion due to gambling addiction, the operator should immediately block the account and prevent any further deposits.

I hope the company reviews this case seriously and handles responsible gambling requests more appropriately in the future.

Great selection of games and amazing customer support. Fast and extremely helpful

Happy with the casino. They do pay out it just takes approx 24 hours to process the payment. The support was helpful .

Deposited £20 like an idiot, without checking out the casino, won £300 ( allegedly) on 13/01/2023 still waiting for it, they havn,t even had the decency to reply to the 5 emails i have sent

The worst EVER online casino when you are addicted.
They make it impossible to setup limits - and they NEVER answer from the customer service when asking to close my account

I got an email with this text.
"You’re entitled to an intense 100% bonus the moment you make your first deposit!



That’s right –there is no catch! You make a deposit and we automatically double your money."

The wager is 60x and "no catch" ????? Scammers

One of the better casinos I have played!! Nice payouts, like the number of slots they offer.

Played with this site and won 170E (already reduced from the 400E I actually won) and they just provided a series of excuses as to why I never received my withdrawal. Messed me around for months and then just plain refused to pay out. Avoid. scammers

Scam the send me mail i will recive 10£ free for veryfication of my phone and email i registred and did this . After i contact suport and the say its not avaible any more . 1 min after the ban the account🤯 but take my personal details, all this its 888 party casino . Scam
Avoid!!