a duplicated deposit entry appeared even though my bank showed one charge. I sent the timestamp through the contact form, and support replied by email the following day. They corrected the dis... See more
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The thing I did not expect from a casino site is that it prints properly. I wanted a copy of my account summary for my own records, hit print to PDF out of the browser, and the page came out as a read... See more
I started about the deposit limit, ended up asking about the spins as well. Danielle on chat took both, no, she took the limit and sent the spins bit to promotions, who mailed me an hour later with th... See more
On mobile browser games barely load, buttons misclick constantly.
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100% up to £500 + 250 Free Spins
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The thing I did not expect from a…
The thing I did not expect from a casino site is that it prints properly. I wanted a copy of my account summary for my own records, hit print to PDF out of the browser, and the page came out as a readable document with the figures lined up rather than half a lobby banner across the top and the rest cut off, which saved me screenshotting the whole lot.
I started about the deposit limit
I started about the deposit limit, ended up asking about the spins as well. Danielle on chat took both, no, she took the limit and sent the spins bit to promotions, who mailed me an hour later with the credit confirmed
Nora from support moved my document…
Nora from support moved my document question to KYC instead of guessing. The follow-up came through the same thread.
Transaction history filtered my…
Transaction history filtered my deposits by date w/out mixing them with bonus credits. That made my short session easier to review 😅
From my experience
From my experience, Ticket reply asked for one proof of address, not five random files. KYC moved to pending right after upload.
history filters by date range
history filters by date range, which saved me a spreadsheet.
Answered before I finished typing
Between two emails
Between two emails, I checked the same casino payout too many times, but the status line stayed put I left it there and made dinner.
Uploaded proof of address
Uploaded proof of address; verification cleared that afternoon.
oddly pleased with this casino bit
oddly pleased with this casino bit: after two short casino sessions, the platform mostly feels steady can’t complain
Small deposits only to start
Small deposits only to start, £10 a time, and i set the weekly cap to £30 before playing anything. The figure showed in the account summary right away. Forgot to say, the same page lists what ive put in this month.
Uploaded card statement between…
Uploaded card statement between errands, profile showed verified later.
Prepaid card takes money in but sends…
Prepaid card takes money in but sends it to the bank.
oddly pleased with this casino bit
oddly pleased with this casino bit: support asked for a better recent utility bill, not a whole new folder and I left it there
wanted the bonus now not tomorrow and…
wanted the bonus now not tomorrow and it credited the second i deposited
quick note from my casino session
quick note from my casino session: bonus balance stayed separate from cash, so slot rounds were clearer
Opened the bonus terms while making…
Opened the bonus terms while making coffee,... x25 wagering was visible.
The interrupted round updated after a…
The interrupted round updated after a brief freeze during a quick break.
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