Sugar Rush locked up once when my Wi-Fi actually with the account tab open dropped, and I on the next login figured the round coffee was lost. After that evening refresh it came actually back to the s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After login, Lobby search Sun 18:10 showed it clearly: casino search on shared flat Wi-Fi showed the slot but the slot button never activated. Profile page showed the opposite of chat while the accoun... See more
Slot round #64586 felt normal until the spin froze with case #93715, balance moved and history showed a blank row. Bonus screen turned one cashier glitch into another ticket before I closed the tab.
Lobby search Wed 21:30 started failing when autoplay stopped at Tue 14:25 but round history never recorded the spin. KYC status changed after refresh once the payout mattered.
Company details
Written by the company
Premium Bonus 🎯 Top offer today
Contact info
United Kingdom
- casinossmartrankingsglobal.click
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wagering page #29763 showed the first…
Wagering page #29763 showed the first problem: the two balances merged on screen after 14 minutes on the slot screen. Support reply showed an older status before I closed the tab.
In my case
In my case, halfway through the session, Live Roulette tables appeared closed after midnight. No warning, no clear status, just another screen to refresh
German account
German account, English site, still The callback never happened, and the casino ticket still says open before my coffee went cold
Ticket answer came through during…
Ticket answer came through during settings afterward quietly my concern resolved during lunch later the follow-up, I went over it again after eating.
The KYC list said ID and a utili
The KYC list said ID and a utility bill. Uploaded both, then they wanted a selfie with the card, then a statement, each only after the last one was accepted.
i gave the site another chance from a…
i gave the site another chance from a hotel room, and verification started only after I requested a payout. That was enough for me.
The cashier says no fee until the last…
The cashier says no fee until the last confirmation screen. If there is a fee, show it before I type all the details.
While the train was late
While the train was late, Lobby said new games, then opened the same old dead links I stopped refreshing after that again
lost the round when the wifi dropped…
lost the round when the wifi dropped waiting for the kettle, no refund
autoplay on Reactoonz showed the first…
autoplay on Reactoonz showed the first problem: the game kept sound on with case #80883 after I saved it muted. Cashier screen changed again with nothing useful in messages
After login
After login, Lobby search Sun 18:10 showed it clearly: casino search on shared flat Wi-Fi showed the slot but the slot button never activated. Profile page showed the opposite of chat while the account still said review.
Debit withdrawal came through
Sugar Rush locked up once when my Wi-Fi…
Sugar Rush locked up once when my Wi-Fi actually with the account tab open dropped, and I on the next login figured the round coffee was lost. After that evening refresh it came actually back to the same after refresh spot, balance before relog untouched. I went actually one round more after one refresh, then while coffee cooled added it to favorites and closed out.
Checked later
Checked later, Laura on support ticket: email and live chat with bank transfer gave clashing answers about one withdrawal. Support reply stayed half-loaded after another refresh.
the mobile cashier and desktop cashier…
the mobile cashier and desktop cashier show different minimums ... Support told me both were correct, which didnt answer which one would be applied.
The promo banner said x25 wagering…
The promo banner said x25 wagering before I deposited. After activation, the bonus page showed x45 and Live Roulette only counted 5%. That is not a small detail. The detail mattered because the balance had changed.
so the email came asking for proof of…
so the email came asking for proof of address while i was cooking, i sent a phone bill off the laptop, and it came back rejected for being over 3 months old. that rule is written nowhere before a cashout.
typed it out one handed while the kids…
typed it out one handed while the kids were in the back seat. the deposit limit update was live inside three minutes after the agent got back to me.
Fine until payout
Fine until payout: The casino promo expiry was hidden under a tiny info icon and yes, I checked the history nope
Limit change Fri 9:48 looked fine
Limit change Fri 9:48 looked fine, then time-out was active on shared flat Wi-Fi but casino login still worked. Cashier screen stayed blank while the cashier still said processing.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
